They sell you things you don't need, I will not recommend. I'm in the process of getting away from them.
Review by Shanks5 months ago
I wish I could give negative stars, because Register.com is not even worth a single star.
Since June 7, 2019, I have been trying to reach Register.com about a domain that is no longer in use and to cancel any and all services for that domain. I tried calling Register.com on Saturday -- Register.com states very clearly their hours of operation for Monday thru Friday, and Saturday and Sunday -- they were supposed to handle calls until 10:00PM on Saturday, and I called at/around 8:30PM. After going through numerous prompts to filter or focus my customer service needs, I get a recorded message that they're closed and call back during business hours (and I DID CALL BETWEEN BUSINESS HOURS!!!!).
Since the call didn't work out, I filled out their online support form and was given a 'ticket number' and read that it may take 24 to 48 hours for support to get back in touch with me. When I tried to check back about my 'support ticket', there was no 'support ticket' opened. So, once again, I filled out another support form, got a 'ticket number'. It's been over 48 hours and no one has contacted me. I am beyond aggravated and believe that basically I'm out $38.00 for a domain that is no longer in use and hasn't been used for several months.
Register.com allows you sign up for services online, but to cancel, you have to call, and then they NEVER answer. Really, I just think and believe its a way to screw people over and out of their money --- you know, give the customer the run-around long enough and they'll give up.
I will NEVER use Register.com's services again and I certainly will warn everyone to steer clear of doing business with Register.com. Awful customer service. Terrible, nonexistent support. NO communication. Horrible business ethics and practices. Register.com is a 'loophole thief'.
Anyone who reads this review, my most sincere advice -- do business with another company and save yourself the headache and frustration of dealing with and losing money to Register.com.
Review by TameFox1 year ago
Spoke with Craig in Nova Scotia this morning re: cancellation of my website because I'm now retired and no longer wish or need to have an internet presence. Not only was he completely professional, he was friendly and helpful. (Of course he followed corporate "script" re: renewal for a discount, etc. which I imagine is obligatory, but not with a 'pushy/obnoxious' approach I've endured many times with reps from other businesses.). I've been with Register.com for over 10 years and have always had positive experiences with associates and I shall continue to recommend your company to friends and colleagues.... Jerry MacLauchlin
Review by Impossibly Commens2 years ago
Literally impossible to transfer domains from them.
I bought a domain through an online auction. So in order to receive the domain I had to create a register.com account (cause they ONLY would transfer it to register.com).
Now, I have been trying to transfer it to NameCheap for over 3 weeks now - Register.com keeps denying the transfer (I have tried 3 times). They keep telling me stuff like the domain is locked etc. But the thing is, I HAVE unlocked it.
Damn fraudsters - I will never use them again.
Review by Marliaka2 years ago
This company sold me web development services and did not provide what they said they would provide.
At a much later date, when I went to transfer to a different web registry, they engaged in a series of misleading , deceptive and price-escalating tactics which resulted in me more or less being forced into re-registering with them. For instance, when I signed in to get an authorization code, their site generated a pop-up asking me to update my phone number. I typed in my new number, but then noticed that there was very tiny grayed-out print below. The print said that any changes to my information would trigger a 60-day transfer lock. There was no way to opt out of the pop-up. So I re-entered my original number and submitted it. They instigated the transfer lock! It got worse from there.
I would steer everyone away from this site if I could. Go ANYWHERE else!
Review by CptJohnprice4 years ago
About December of 2013 they decided that they didn't want to maintain their very first websites called first step websites so they just "dumped" them with no warning. They are gone. You never got a chance to try to save them, to upgrade them, ...nothing. A lot of folks work was trashed and lost. That's not the kind of website that you want to trust to protect your data but I'm not yet sure that any other such website is any better.
Review by Brulard4 years ago
Register.com charged us for an extra year ONLY because they had delayed the transfer of a domain past the renewal date. After every one of 4 phone calls, they assured us that they would refund the $48.00 in fees for that extra year we didn't need.
Now more than 2 months later, they still haven't refunded the money that promised they would after every one of 4 phone calls to them. It's just the same old game of stall, stall, stall and see if they will go away. In the end, if I ever do get my money back, it'll have cost me way more than $48 in my time.
There are plenty of other inexpensive Registrars out there. I'm not here to promote them. I'm just warning you about these guys. They just want your money and they don't care if they give you anything in return.
Review by Carmelli4 years ago
Register.com seem to be a very big business operating out of the U.S. whilst they do appear to have lots of 'satisfied' customers they also have many who they have hacked off - I'm one of them! Do not sign up for any of their services without reviewing their criticism on a number of sites on the web including Sitejabber. I am having on-going problems with them taking unauthorised payments from my CC account. Even the CC company seem unable to stop them.Once they have your account details they will persistently take your money and you will not be able to prevent it.Be warned!!!
Review by IvantheGreat5 years ago
I am deslisting it after reading too many complaints below.
Review by Marosha5 years ago
This site may compromise your personal information, as it can be easily theft! Recommend to avoid such resources.
Review by Edbert Samutya6 years ago
I was very excited because I found register.com and wanted to purchase a domain name. So I created an account and signed up for the $0.50 plan (just the domain name). Within two minutes of registering, if even, I received a call and immediately, they began trying to sign me up for a $150 plan. I told the person on the phone I was not interested over three times and the only thing it did was "lower the price, just for me." Next, I received an email saying my information was not protected but if I paid a monthly fee of $11.00 it could be! Needless to say, I called the company and requested for my account to be deleted and my information to be erased. I will not be going with them again nor would I recommend their website to even my enemy. It is nothing but a trap to lure you into unnecessary fees and advertisement.
Received email saying my CC on file was expired. Somehow (I don't know how) they found my new CC number & charged me over $100.
Trying to delete my CC from the account & delete it. The notice I got was: 'You can not delete this item because it is the payment method for services currently enrolled in our Saferenew program. Please change your saferenew settings or contact customer service for assistance.'
My hold time has been over 20 minutes.
How did they get my new CC number when I never posted it???????
Review by SyedaNasreen Daney6 years ago
I trusted this company but it turned out to be disappointment. I thought register.com has been around for years and I registered my domain with them (more expensive!) over godaddy (cheaper) which I use for all other domains (which I think not so important). However, all my other domains with godaddy never have any issues but my main domain with register.com went down for over 3 days!! They were unable to renew my domain name due to their system bug. I kept calling them and every time I had to explain everything ALL OVER AGAIN. Until one of their staffs HANG UP on me because I was tired of explaining again and again and said "Just check your records of what issues I am having!". I called again and asked for supervisor, she can't do anything either to renew my domain. Then this time my phone got disconnected and she (they) NEVER ring me back. I waited 12 hours for a call back but NEVER HAPPENED. I called again and somehow this guy fixed the issue and he didn't know why other guys couldn't help me. So I didn't call them back and I would be waiting for nothing and my site would still be down. So beware of this website register.com, WORST SUPPORT, WORST SYSTEM, and WORST CUSTOMER SERVICE.
Review by Tameki7 years ago
It was awful, they were deplorable from customer service to the overall product. I would highly recommend Weebly for web domain names and design.
Review by Subenia Fryling7 years ago
these guys where ok, registered was fast. well done
Review by Naphiri8 years ago
Sometimes not the sharpest knife in the drawer, but always diligent in making an effort to keep their clients. Willing to work with you. Their email platform leaves a lot to be desired. Their do-it-yourself website templates could be updated. But, overall, they get the job done and have been my web host for three years. Affordable web hosting.
Review by Pennels8 years ago
I think it is spam
Review by Hellowin9 years ago
I have used this site and had know problems
Review by Suitable Bellisario10 years ago
This is a very good website for domain names.
Review by Zacayria10 years ago
Although I do not use them for domain registration, they have a nice and easy interface. ( http://www.register.com/titan/ )
Review by Umewari11 years ago
Lots of professional domain agents, and webmasters use this site. It seems safe to me.
Register.com is rated 2.0 based on
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12808 Gran Bay Parkway