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Hanes.com is an online retail store that specializes in selling a wide range of clothing and apparel, primarily underwear, bras, t-shirts, and socks. The company was founded in 1901 and has since become a trusted and recognized brand in the apparel industry.
Top Reviews from Reliable Sources
Disappointed in sizing change
I’ve bought the same Tagless Briefs, in the 6 pack, from Walmart, for years. In 2022 I bought a set of size 8s, which had been my go to for several years. That time they fit like 7s although I religiously wash them and air dry - never a dryer. I bought a single pair of 9s this past year only to find them running small. Seriously, I have not change clothing sizes. So in March 2023 I purchased a package of 6 size 10. They are the size of the 8s. Shame on Hanes for scrimping on materials.
Date of experience: March 10, 2023 Dated: Mon Mar 20 Source: trustpilot
Hanes shirts are too thin!
Shirts are VERY VERY thin quality. & While that may not be a bad thing, they just tear easily. & To me, the cost is a little high!
Date of experience: February 23, 2023 Dated: Sun Mar 05 Source: trustpilot
Men’s white cotton t-shirts
Men’s white cotton t-shirts, absolutely, garbage. Paid $30 for 2 4 pks and literally threw them out. Usually I will save old t’s for rags these were not worth that. I have not purchased any other Hanes product this was the 1st time, and never again.
Date of experience: March 01, 2023 Dated: Thu Mar 02 Source: trustpilot
I responded to an advert on Facebook…Marketplace.
I responded to an advert on Facebook Market Place about a portable laser cleaning machine. Paid the required amount on 19 November 2022. Package arrived 4 January 2023. Upon opening I found a small child’s bracelet. But in the mean time this postal item sat at the airport in China. WOW could not find any space in an aircraft coming to Australia for over a month. Expecting this was a scam by interaction with company by e-Mail I had my bank reverse the payment in November. WHY DOES FACEBOOK MARKET PLACE NOT VET THE COMPANIES WHO POP UP TAKE MONEY AND THEN JUST DISAPPEAR?
Shame on MarketPlace.
Date of experience: November 18, 2022 Dated: Wed Jan 04 Source: trustpilot
I ordered 3 hanes tees
I ordered 3 hanes tees, all the same size but in different colors. one of them is much smaller than the other 2 and can't even wear it. I am disappointed with this company. they need stricter quality control.
Date of experience: April 19, 2022 Dated: Tue Apr 19 Source: trustpilot
Superb Customer Service from Jeffrey Hodges
I have been purchasing Hanes products for years. I had an order where three items had shrunk and one did not arrive. Called Customer Service and reached a really talented CSR, Jeffrey Hodges. It was one of the best customer service experiences ever. He refunded then reordered the problem items immediately. This guy deserves a raise.
Date of experience: October 21, 2021 Dated: Thu Oct 21 Source: trustpilot
I purchased the hicuts in blwhich…
I purchased the hicuts in black..which fit perfectly and I love except that they have been washed twice and have already lost the elastic in the butt! I have always loved these and have some which are quite old and still have all its elasticity! Im so disappointed
Date of experience: April 23, 2021 Dated: Fri Apr 23 Source: trustpilot
I like shopping hanes online because…
I like shopping hanes online because there seems to be a better color selection. This time I ordered undershirts & pj's. The shirt quality are softer & longer. This was my first time ordering girls pajamas, I must say they are soft & my daughter says they're comfortable.
I ordered Dec 27 & received Dec 31.
Date of experience: January 02, 2021 Dated: Sat Jan 02 Source: trustpilot
I like Hanes...but...(updated review)
today is 12/22/2020 and I got my package. I am not sure why it was in "processing" for so long, but I have what I need for the holidays. Thanks Hanes! I am changing my rating from a 2 to a 4.
I like Hanes. I have been a long time purchaser of their products. They are pretty good and reasonably priced. Generally, their shipping is just fine as well. However...I ordered my shirts on November 29. It is now December 19. I understand the shipping delays due to covid and such, But...these haven't even shipped yet as far as I know. My order says still processing. Now, I am a reasonable person, and if someone can explain to me why something isn't processing after 20 days since the order, I can pretty much be ok with that. However...all I have for access to a "someone" is a phone call, which of course meant waiting on hold with no call back option. I was on hold for ten minutes without knowing how much longer it might be. I would have preferred to chat online, but that option was not available. So, Hanes, you failed on this one. You need to do better, and without excuses.
Date of experience: December 20, 2020 Dated: Wed Dec 23 Source: trustpilot
Katja Louise Müller
Order sent within a week and received …
Order sent within a week and received two days later in good condition.
Date of experience: November 19, 2017 Dated: Sun Nov 19 Source: trustpilot
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