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Maurices Inc., or simply maurices, is a leading American women's clothing retail chain that has been providing stylish and affordable fashion to women for over 90 years. Founded in 1931 in Duluth, Minnesota, maurices has grown to become a household name with over 1,000 stores across the United States and Canada.
Top Reviews from Reliable Sources
Absolutely love the store & customer…
Absolutely love the store & customer service at the Plymouth Indiana location. When I order online I have all items shipped there & shop in this store also. Always friendly & knowledgable employees.
Date of experience: January 11, 2023 Dated: Fri Jan 20 Source: Trustpilot
Poor customer service
I've shopped with Maurices for many years and have always been treated with courtesy, no matter the location. The past three months, I"ve visited two stores, one in Rochester, MN and Decorah IA. Not one employee greeted me nor anyone else when entering the store. One employee was complaining about a previous customer. I understand that others 'actions can be annoying. It is unprofessional to share those negative comments when others can hear. Customers need to be recognized when entering the store. It may be the last time I visit or purchase items, as local boutiques value their customers.
Date of experience: January 14, 2023 Dated: Mon Jan 16 Source: Trustpilot
i haven't had any trouble with shipping or buying in store. the only thing is i am big in the waist area and the medium's fit great on the top area of my body,but the top doesn't fit around the waist so i have to buy a large then it's to big in the arms,chest etc..
Date of experience: December 29, 2022 Dated: Sun Jan 01 Source: Trustpilot
Erikah Lynn Thompson
Got the credit card through them was…
Got the credit card through them was charged numerous late fees 2 months after I had paid off the card due to something that happened out of my control. I did what customer service told me to do and was still charged anyway. They steal your money throw your name in the mud and ended up having to close my card because of it. Absolutely disgusted
Date of experience: November 04, 2022 Dated: Sat Nov 05 Source: Trustpilot
I have been a cardholder for 13 years
I have been a cardholder for 13 years. The problem I am having is that I have been locked out of my account for months! All I get from customer service is that their password resets are handled by another company. Maurice's has known of this issue for awhile and will not take the necessary steps to correct this problem!
I am paying off my card and will no longer do business with this company!
Date of experience: October 31, 2022 Dated: Mon Oct 31 Source: Trustpilot
The standard shipping is extremely…
The standard shipping is extremely slow. This may be the carrier’s fault. I will review the clothes, if I ever receive them.
Date of experience: September 11, 2022 Dated: Mon Sep 12 Source: Trustpilot
The one-stop shopping stop for this…
The one-stop shopping stop for this lucky lady. During the pandemic or before I have had the pleasure of buying jeans that fit me perfectly. Clothes that are beautiful and well made. I really love the customer service in the Lynden Park Mall, Brantford Store. These young ladies know exactly what I like and know how to help when I need help. I recently ordered online for Spring, clothes look fantastic. Thank you
Date of experience: April 23, 2021 Dated: Fri Apr 23 Source: Trustpilot
I am more than irritated
I am more than irritated. This is the second time that I've gone into a Maurices shop that had a sign in the window "Buy one , get one half off." I shop, and then I'm told that it only applies to select styles. The first time, I took their word for it, but this time I stopped and read carefully. The only exceptions on the sign were "Clearance and previous purchases." I'm fine if something isn't on sale, but please don't advertise it, if it isn't. It sounds a lot like bait and switch to me.
I emailed the company, and received a form letter in response. They don't really care.
Date of experience: September 05, 2020 Dated: Sat Sep 05 Source: Trustpilot
Online clearances only carry small or…
Online clearances only carry small or xtra small sizes. Shipping is expensive and points arent worth much.
Date of experience: May 11, 2020 Dated: Mon May 11 Source: Trustpilot
Angela R. Doyle
The prices are a bit high for the…
The prices are a bit high for the quality of clothing that they carry, but if you look long enough, sometimes you can find some bargains. Their credit card is relatively easy to get, if you want to go that route, and it is nice that they carry clothes to fit a number of different sizes of women.
Date of experience: May 12, 2019 Dated: Sun May 12 Source: Trustpilot
Parent organization: OpCapita
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Maurices Customer Service, 425 W Superior St., Duluth, MN 55802;