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SheIn Reviews

2,594 Reviews | 3.0 Rating
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Review by Farisai M. 1 year ago

Very cute shoe comfortable. Doesnt roll off, fast delivery, however product not so strong, my shoe broke 5mins after putting them on hence the four stars. But overally they were beautiful shoes
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Review by Bianka S. 1 year ago

SHEIN is an overseas company that sells a huge variety of different items. SHEIN products are surprisingly cheap and thus is why buying from them is very hit or miss in the quality of what you purchased.
Clothing is sometimes really good and sometimes horrible as well as some of their household products.
Also, I've learned with shipping from them that a lot of the pictures they use to show the product are VERY deceiving! Example: in my pictures below. I bought this mirror thinking that it was meant to put on a table or wherever to than use for your face, well when I got it I was very taken aback at actually how incredibly small it is because they showed it as looking like normal size. You can see in my pictures it's only the size of my hand.
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Review by Jade T. 1 year ago

I ordered my items on Aug. 1,2020 and it is now Sep. 2,2020 and I have never received my items and it was supposed to arrive Aug. 19. It has been saying it's been in CA ever since Aug. 9 and no updates have been added. The customer service is horrible as well and I can't cancel my order either. Im glad I didn't spend a lot of money on this website but I'm still very disappointed.!
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Review by Anne-Sophie M. 1 year ago

Every item in my order (9 shirts + 2 bracelets) is amazing and is good quality, shipping was fast (order came 6 days before estimated date)! Unlike some other cheap fashion websites that i ordered from in the past (items were way too small, fabric was garbage and shirts were badly sewn, plus the bad odor from the dye), I am beyond satisfied with SHEIN! I wonder why so many reviews say they're bad, i almost had regrets after reading them while waiting for my order but trust me i really had a good experience :)
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Review by RAJU M. 1 year ago

One of our purchase deal was cancelled and the Refund amount of USD -714 (Indian Rupees - 49,613 Rs) - is not yet received in my bank account. Past 02 years we are chasing with the bank and also with Shein - but nothing worked. The reference no. Given by the Shein for refund is not traceable by the bank and they ask us to get the full refund details from Shein - which Shien is not providing so for. - Mani- salem, India
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Review by Sheila C. 1 year ago

The clothes came in fairly quickly, but the items did not fit me well and were made poorly so i returned it using their return label per their return process and 3 weeks later still no refund or any type of customer service contact information that works. I'm sure others lost more than I did, I will have to try and contact my bank for an inquiry to this company and try to get my money back
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Review by Megan F. 1 year ago

I love shopping at Shein, I have only ever had to return one item to them before due to it being a bit small. I have ordered numerous items from them including shoes, clothes, fashion jewelry and hair accessories and I have never had any issues with the website. Delivery's and refunds have always been processed quickly as well considering they are not based in England and come from quite a distance away.

Their clothes are such good quality for the price also and always fit amazingly. I have spent hundreds on Shein now and refuse to shop anywhere else. I love their app also, it shows previous buyers reviews under each item which helps you make a better decision on it before buying. You can earn points to take money off orders too by checking in each day, buying stuff and reviewing products you buy. I like that they do coupons and discounts every so often too.

Love love love Shein!
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Review by Anya O. 1 year ago

Update to my review: they contacted me right away after I posted my initial review only to do NOTHING. Didn't fix the issue and only reached out to make it look like they have customer service. Also a heads up the product is real bad, colors bleed, fit is off, poor quality.

I ordered a bunch of things from their website. Once I got the order I realized that the sizing is completely off. I spoke with multiple customer service reps who were not cooperative at all and didn't want to accept the return. One of them just left the conversation half way!
Final thought, I'm never shopping there again and telling all my friends so. They might have saved 20 bucks on me but they are going to lose hundreds on me spreading the word to my friends. So disappointed! Worst shopping ever!
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Review by Mina D. 1 year ago

I ordered from Shein at the Beginning of May. It was due to be shipped June 18th. I track the package, all is good. By June 22nd i'm like. Ok where are you? It says it's arrived to USPS distribution center. And now it's being returned to sender! I tried to contact customer support. Their number doesn't work. I emailed them. No word back. Now I'm $100 short with nothing to show for it. I'm convinced Shein isn't an authentic site. I suppose this is what I get for going the cheap route and supporting a sweatshop. :(
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Review by Hannah G. 1 year ago

I placed an order on May 31st. I then proceeded to cancel my order. Initially, I was refunded and the money was place back into my account. Immediately afterwards my card was recharged for the entire order and the international shipping fee. I assumed my order had shipped. Well that was over a month ago. I've contacted customer service via "Live Chat" and received literally no help. Completely useless. This company is negligent and a complete FRAUD. Be careful.
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Review by R S. 1 year ago

This company is a complete scam. Their size guides are way off and even garments labeled with the same sizing (example medium) are not even close in actual measurements.

Have been trying to return the garbage clothing (very poor quality) for 8 weeks and even had to open a claim on the company who continues to drag their heels and not respond.

Buyer beware! Good luck trying to return something to them. You are better off flushing your money down the toilet in all honesty. Zero customer service
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Review by Elllieee123__ 1 year ago

I recently ordered from shein, thinking they are legit because they are very popular. My clothes did come however they hacked into my email, social media, Spotify, and bank account. I am not the only person this happened too they do it to most people that shop there. They also own the websites romwe and zaful. They may own cupshe but I’m not positive.
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Review by Karla F. 1 year ago

I spent almost $100 placed my order on the 22 of May. It was supposed to arrive on June 1 but Fedex still hasn't received it. Like many of the other reviews on here the last update was Package sterilization complete and that it shipped. But Fedex still doesn't have it. Very disappointed in this company. If I spent that much it should have been shipped already and on it's way to me. Or at least let me know why it's delayed.
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Review by Reena G. 1 year ago

Horrible company. The tracking updates keep changing everyday and then suddenly disappears. I don't know what's happening with my order. It's been over 20 days and I still haven't got any updates. Worst company ever. I am still waiting on 2 orders. Don't know if they will ever arrive. I tried Shein for the first time and I am so disappointed. Shein Canada is the worst. Stay away from them. Wasted over $100. Wish I could give them a zero rating.
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Review by Smart S. 1 year ago

Ordered 10 items and paid for shipping insurance. Got an email a day later saying the package has been shipped. It went from somewhere in china on 23 May and said would be delivered in Baltimore on 28 May but surprise it's been in the same city in Japan for 3 days in transit'. This site has no customer care number. Emails went unanswered and chat agent said it was FedEx's fault. Well FedEx in the US didn't even have this package nor that number! Big scammers. I want a refund but they're not even issuing that.
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Review by P G. 1 year ago

By far the worst site in History. Placed a order April 23,2020. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. FedEx says they don't have it. I have received other packages from China that I ordered after this. Full of $#*! website. Never again! Customer Service only apologizes and give you a standard message that doesn't even go with you email you sent. It seems they can't read English. I wish I could give no stars because 1 is to many.
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Review by Marisa C. 1 year ago

Placed an order on April 19th, on April 29th status updated to "Order shipped!" Its now May 21st and no update. I have submitted a service request twice now and just keep getting same run around that shipping takes longer due to Covid. At this rate the items I ordered for my daughter wont even fit her by the time they get here. We will never order from here again. I was leery to begin with but my daughter talked me into it. I should have listened to my gut.
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Review by hannah C. 1 year ago

Didn't receive my package & spent over a hundred dollars, they tracking says I signed for my order that I NEVER received
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Review by Bob W. 1 year ago

This is a Chinese rag merchant selling cheap but nasty trash, wrong sizes, poor construction and appalling marketing and customer service. They refuse to remove you from their forced sales messages and drown you in rubbish even after you request that you be removed from their list. Your orders never arrive on time and if, and that's a big if, they do, you can expect something to be wrong and no way to get a refund. ABSOLUTELY NOT RECOMMENDED!
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Review by Bob B. 1 year ago

This place just Sucks. Says shipped from Carson, CA over three weeks ago. Probably coming from china. Can't cancel order since they immediately mark order as shipped from Carson the day you order. No way at all to actually contact customer service. Another SCAM Chinese site. This is the third time I've been had by chinese sellers this year. I am so done with anything from china. (if at all possible)
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Review by Anonymous 1 year ago

I don’t rlly know what to expect since this was my first time shopping from shein. I ordered 11 items for $95.00 on April 14 and it is now April 22 and the order has still not been shipped. I’m rlly hoping the order comes in soon but I have yet to get an update with having contact with shein. I may probably cancel the order since it has yet to be shipped out.
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Review by Anonymous 1 year ago

I ordered two things from Shein about 3 weeks ago and still haven’t gotten anything in the mail. The tracking number doesn’t give me an exact time and is not helpful at all. I would not recommend buying anything from here if you aren’t prepared to wait over 3 weeks for two items. 2 weeks is a reasonable amount of time to wait for clothing. I am very disappointed that I have to wait this long and will not buy from here again. Unless, however, this change is made immediately.
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Review by Karen Bailey 1 year ago

Love you guys love your taste love your styles. Love the reorder system and notices for it I’m hoping you get more of Contrast collar quarter button floral dress In medium and Smalls that too I’m sure I can rely I Shop for all my friends gifts from Shein Andnever had to return anything ever . You guys keep me alive.
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Review by Anonymous 1 year ago

Okay so clothes may not be a 10/10 perfectly made, perfect quality but I was never expecting that! I ordered size small it’s a little big on me but easily able to take it in! Super cute clothes and I got a lot of accessories for cheap and my heels are great! Even better I live in Canada and it only took a week for my things to get here! I spent 498$ and got 42 items! Great place to order basic items and stylish bling! Below is a photo of a few different pieces I purchased!!
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Review by Anonymous 1 year ago

Can someone pls explain what does this means
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SheIn is rated 3.0 based on 2,594 reviews
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Accessories, Clothing, Fashion, Shoes

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