I have bought a number of things from many different sellers over the years. And, whilst the level of service and quality has varied slightly from seller to seller, they have never been anything less than good and some have been amazing.
As a buyer, I would always recommend others to read and reread descriptions and, check where items come from and therefore how long they will take to post and, if it is for a specific date, check with the seller to see if it is achievable. The vast majority of Etsy sellers are extremely talented but they just haven’t managed yet to find a way of sending a parcel across the Atlantic and through customs in 12 hrs for the price of a 1st Class stamp!
The thing with Etsy is it’s not Amazon or eBay. These are often individual artists working for themselves, sometimes in completely different time zones. If you expect the same rapid delivery as Amazon or the prices of eBay or even 24hr customer support then maybe Etsy isn’t the shopping place for you.
Review by JNasch1 week ago
Great range of handmade goods and gifts. The search feature is really easy to use and the checkout simple and secure. I have purchased from many different sellers and received some brilliant items.
Review by Lttlht1 week ago
Fab site with fab products and generally lovely people selling them! Highly recommend for a unique gift.
Review by Nazilah Nilsuwan2 weeks ago
I'm both a buyer and a seller on Etsy. It's always my first stop for birthday/Christmas gifts, there are some fantastic finds on there and some lovely sellers. The majority of my purchases have been perfect, with only 1 negative experience in the many years I've been shopping on there.
As a seller it's very easy to use, especially with the use of their app. I have been left a bit disappointed in Etsy after their recent suggestion that all shops worldwide offer free shipping to the US otherwise they won't be featured as prominently in searches, yet they don't seem to be encouraging the US to offer free shipping to the rest of the world. This is the only reason I am rating Etsy 4 stars instead of 5, I feel they should treat all their customers equally.
Review by Aadeel Areenukul2 weeks ago
It’s such a unique marketplace! And Christmas is coming so I will be stopping by again for some delightful finds.
Found some fabulous silver drop earrings that were delivered within a few days.
I had a few questions and the seller got back to me really quickly with answers!
Review by Inaluk2 weeks ago
Amazing, unusual products created by crafts people that you wouldn't find in the high street. I have loved all of my purchases and had no issues at all, in fact, sellers go above and beyond with beautiful packaging and you can tell they want you to love opening it. Great attention to detail from the sellers I've bought from. Shop here, you won't be disappointed!
Review by Nekhi2 weeks ago
I have made many purchases on Etsy over the past couple of years and have always had a fantastic experience. Unique gifts sold by people who go the extra mile to make each purchase special.
Review by AndersL Roystone2 weeks ago
Absolutely ZERO customer support. No method of contact available. My account was deactivated. I received an email saying I can reactivate it by logging in. If I try logging in it says I can't because the account is deactivated. A moronic Catch 22.
Review by MickyZ2 weeks ago
Love buying handmade stuff from different sellers. Etsy provides such a great platform for this. Easy to communicate with sellers if you need to ask something. Great selling platform for both sellers and buyers
Review by Jaejin2 weeks ago
Trying to get through to the correct person in Etsy is a joke.
They are advertising with google addwords using my trademarked name Josyrose and taking customers from my site josyrose.com
I have got to spend a lot of money now on legals to get them to desist.
Typical large company.
Review by Strandz Okolo2 weeks ago
My go to site for unique gifts.
Review by Jandanjan Wätzig2 weeks ago
I love to shop on Etsy! There’s so many unique items and you can personalise so many things as it is easy to communicate with the individual sellers.
Review by Gatos2 weeks ago
I love Etsy as both a buyer & a seller. It’s easy to use a has a great variety of handmade items when you need something unique.
Review by Wrixty2 weeks ago
I love shopping on ETSY. I have far more trust in the sellers than on any other market places. The items are unique and I find myself buying things I didn't even realise I needed! I have never had any issues with etsy and will continue to use it.
Review by KMcI2 weeks ago
I’ve been shopping on Etsy for 10 years now. Everything I have received has been perfect. I have had a couple of issues with 1/2 sellers but both the sellers and Etsy were quick to help resolve.
Review by Suzygod2 weeks ago
It's like a giant wonderful makers market online. It's very important for the sellers to make a good impression as that would lead to more sales. So buying from etsy is really reliable in that way.
Review by Servini Roduner2 weeks ago
I am both a seller and a buyer onthis platform. Over the past year or so i have no problems at all. If used properly and you understand the rules before you start using it, it works just fine. Nothing but good things to say about Etsy,
Review by Armander2 weeks ago
I love Etsy! I have bought from some lovely shops with such individual goodies. The shop owners themselves have been very helpful too. Each shop has its own reviews and so you can feel more confident buying from them. The buying process has always been quick and easy.
Review by CharSecco3 weeks ago
I love Etsy and the unique handmade items available on there. I have bought many gifts that are personalised, which makes it so special. You can't get the quality anywhere else!
Review by Xenoze Bondea3 weeks ago
This is the worst experience I have had
Bought an item on Etsy and after I paid via PayPal the shop went
Can’t contact the shop
I will claim from PayPal how can they let scammers close their account without filling orders first
Sham of a company
Review by Shantal3 weeks ago
I always buy from Etsy for unique gifts and craft supplies. I always receive wonderful service from the sellers and have never had a bad experience. Fabulous website for unusual and personalised items.
Review by Pook3 weeks ago
So many independent makers to choose from. High quality choice of products and a website that's easy to navigate.
Review by SammieChaos Palao3 weeks ago
I highly recommend MotherlandZA, I bought a very beautiful bracelet, I had my first one, 20 years ago, and very happy to have a new again, it's made very well.
Review by Tanzin3 weeks ago
Is worthless to sell stuff there. I add about 7-8 listings and i had only 15 visits in one month! Except this they charged me 1,5 euro . Is few charge but without to worth it .
I see they offer advertising options. Really, they want to say them thank you because we are going to pay money for advertising to promote our products instead etsy to bring customers to us? If is like this, is better to create a website store using softaculus (where most web hosting providers offer) and after to pay 200-300 euro to advertise the store. What is the point to pay advertising to promote the etsy website? and receive traffic from your own pocket.
Also the most stuff there are expensive when you can find the same stuff on Amazon, banggood, aliexpress in much lower price.