!! UPDATE !! :
In retaliation, probably for the bad reviews I left, Zoxs.de damaged the goods I sent them:
The bill is folded and scratched, so that the IMEI number can hardly be read and the original boxed phone package has been treated so badly that it does not look new, i.e. all stickers were also damaged.
Please do not fall for them and do not support any organization that works this way. If you spend some time looking online, you will find that this case is no exception.
Especially on German webpages and forums, where this company is unfortunately at home.
They devalued the new phone I send them, because they didn't like the dealers seal, it wasn't the one they prefer.
In order to get it back, I was required to send them money.
This was the second bad impression it got from them.
Spare your nerves and try to sell your phone somewhere else,
preferably in the local neighbourhood.
No need to spend money on such a bad service.
Antwort auf den Kommentar von Zoxs.de:
Die Optionen waren das Gerät als geöffnet, also zu einem deutlich niedrigeren Wert, zu verkaufen.
Von dem verursachten Umständen abgesehen, wäre ein kostenloser Rückversand angebracht, da das Gerät in dem vereinbarten Zustand war.
Der freundliche Kollege von der Zoxs Hotline war da meiner Meinung.
Tatsächlich bleibe ich nun auf Kosten und zeitbedingtem Wertverfall hängen. Das Siegelkriterium hätte klar kommuniziert werden müssen.
Review by FatTwisted4 months ago
Not trustworthy, they highly devalue the article and then if we dont accept, charge money to get our product back.
Pixel 2 Xl in new condition was evaluated to 25 Euro, after 3 weeks of submission. and now money is demanded to get the product back...
Review by LisaGabrish Verguson5 months ago
Sehr kompetenter Service!
Review by Kautilya7 months ago
Unacceptable. They tried to tell me my phones weren't worth more than 5€ after they priviosly told me they'd be worth around 90€ due to the phones condition and equipment. The estimated proccesing time was 1 week. They took more than 2 weeks in the end.
I went to another buyer and they bought the phones for 80€ without making up any defects or dents like ZOXS did.
This company is shitting with people to make money of them. No surprise I guess?!!
Review by Velox8 months ago
...❤❤❤ it ! " .♫•*♀*•*•.¸¸❤¸¸♫•*♂*•.¸¸⚤❤¸💕¸.·´¯) 😜🤪🙃🥰😘😍😉👊👊👊🤟🤛💣💣💣💣😎🤣🙃🧐🤪😜😎😂😂😂😎🌶️🤟🎶
Review by Ctchoc11 months ago
Terrible experience with Zoxs team! Never again
Review by Manamak11 months ago
TOP RECOMMERCE SERVICE
Review by LouiseKane Buhidma1 year ago
Top hat alles geklappt
Review by Mariayb Venturas1 year ago
You have got to be kidding me!!!!!!
This is the worst service I've ever came across.
The tablet is not even 6 months old. They want it for 19€, this is funny. The tablet is a beast. There are no technical defects
This was the mail I got after checking my tablet,
Bei folgenden Artikeln können wir nicht den ursprünglich genannten Betrag auszahlen. Die Begründungen finden Sie hinter jedem Artikel.
Artikelbezeichnung alter Preis neuer Preis
1x Lenovo Yoga Tab 3 Plus 32GB [10,1" WiFi + LTE] schwarz 221,00 € 19,80 €
Begründung: Ein Defekt wurde festgestellt!
Auf dem Display befinden sich mehrere Micro-Kratzer, die man bei genauem Betrachten, gegen das Licht gehalten, erkennt.
Wenn von der Hauptkamera auf die Frontkamera gewechselt wird hängt sich das Bild auf und kurz darauf stürzt die Kamera-App ab. Von daher können wir das Gerät nur als defekt ankaufen.
Insgesamt mussten wir Ihren Auftrag leider um 201,20 € abwerten.
I have requested to send back my tablet. They have sent the tablet back after 3 days, and I checked my tablet whether they were true or not.
I found out "THERE WERE NO SUCH DEFECTS", the camera works perfectly, front cam, rear cam, Video shoot, panorama mode, action shot etc.,
The buyer is not goodI would say. They offered 19€ from the stated price 200€. This is very ridiculous. I suspect this buyer.
Review by Olutosin1 year ago
Top Angebote , top Service
Review by Festar Logoreci Olaguer2 years ago
Thay have the best price on line and if you want to sell your phone, they pay you a very good price and super fast! :))))
Review by Micheil Spillane3 years ago
It takes forever to even reply the emails or for an order status update! Worst and slowest service I have ever experienced in Germany! The return takes more than 2 weeks to process it (moreover it isn't free)! The promised price for the goods sold to them are also not guaranteed for the condition of the product as described. I would not recommend selling anything to them. Rather go for other competitors like Wirkaufens or Clevertronic who provide quick service and a free quick return.
Review by Pazg3 years ago
They evaluated my functioning item as 0€.
I had to pay also the shipment for return.
ZOXS is rated 3.0 based on
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