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Review by Jane K.4 weeks ago
14 days ago I ordered some dog food. Money drawed from my account immediately and I received an email that my order was shipped. No tracking included.
A week ago I wrote them to get a tracking number for the parcel. It says my parcel has been stuck in Hamburg for over a week now. I have contacted DHL, who sent me to DHL Parcel, but I have now been on hold for 1 hour (number one in cue line) and still no one answering.
Status so far:
I still haven't received anything and when I call Zooland I get an answering machine. So at this point I can't recommend any one using this site.
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