We collate all the best reviews from around the Internet so you can view them in one place
Review by Vincent Khristov1 year ago
I would have to say that my overall experience was way below expectations. I have been on several charters in the Caribbean and Mediterranean over the years and the level of service was pretty poor. Zizzoo did a good job on the sales side and the online platform is nice, but the after sales service and actual charter has much to be desired when compared to my previous experiences. Theodonis the yacht charter organizer was impossible to get a real response on itinerary and overall general questions about the cg=harter such as food etc. It would take him literally 2 weeks to respond. When I called Petra at Zizzoo her response was its high season and she will se what she can do.
The overall crew was nice, but again not up any of my previous experiences . Most of the time they where on their phones and we to service ourselves. We where only offered 2 swim towels for on the boats outside use for a 5 day stay. Room was marginally cleaned and had to ask for it to be done. Bathroom Towels again always wet and had to ask to be changed. Food was good, but they had old food and drinks from other charters on there as well. They brought a half empty bottle when they said they bought it for us? No snacks made for us ever. They ran out of bottled water mid route and had to buy more. We where just two people on this charter not a lot of work. My brother used a different company to charter a Catamaran in Croatia for 8 people with a 3 person crew as well and he had completely different experience. As I have in the past. They took care of everything. we always cleaned up after ourselves as it seemed we had to.
My gas bill was 3500 euros. More then Ive had on other boats in a vague calculation done by the captain. This was much mote then Ive paid before for Charters of the same size,. I know its hard to compare but never got a real bill calculated.
Overall my worst Charter experience on the service side of things on all sides. When you pay over 20,000 euros for a 5 day trip I expect way better service and food all around.
Sourced from Trustpilot
Review by Martha Cardoso1 year ago
Sourced from Trustpilot
Zizoo is rated 5.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about zizoo.com.