Dejuan was awesome in the validation process. great help
Review by KerryBruce Schnapf6 months ago
The free trial- don't bother
The free trial, in my view, is just to tease you into a monthly subscription. After getting a half a dozen junk applicants that seemed like they where all from India and not even in the country, I decided to look at the site for my ad. No ad. I searched by city; then exact job description + city; then exact job description + city + Province . No ad. I tried to log in to my account and it rejected my password (even though it was correct). Said it had sent me a link to confirm my identity. No email arrived. I called their customer service line and invested 45 minutes to repeatedly reset my password and after being transfered to multiple staff members was told that "they needed more information", which I provided and they finally said it had something to to with the trial and things weren't "set up completely". So finally I can log in and a rep asks me why I'm cancelling the free trial. I explain that the responses are junk and my ad didn't display. She tries and says you have to add the country to the search terms, so I do and it works. The thing is, I wouldn't expect an applicant to know that, and nothing on the site states that. So in practical terms, people won't see my ad because even with job description/city it won't display. The rep says that's because I didn't select their other features like "premium". I said no, because premium was an extra cost, and I was offered a free ad. She says that with the premium there are other search criteria that get utilized. We then have a disussion about what "free" means and we agree to disagree.
I took them up on their offer of a 4 day free ad to test their site. In my opinion it's just a gimmick and the only real way to get exposure for an ad is to pay for a subscription plus all the extras(which is fine, but don't jerk people around with a free listing that is just a waste of time). In my opinion it's just a ploy to ensure that you aren't successful in the 1st four days and you get enrolled in the subscription.
Review by Asussian11 months ago
They make you fill up everything just to realize they want your credit card up front!
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