Zip pat don’t give single mothers a fair go to start there Xmas shopping with out the stress of running around at the last minute.. I was declined today as I was willing to pay mine back weekly.. want try for this again
Review by Aivija Kastman1 month ago
Unable to have a zip pay account but i can use Afterpay and Open Pay Not worth the time applying for Zip Pay My dentist used Zip pay and i was declined in my application and had to cough up all of the dentist bill.
Review by MrTriassicman1 month ago
Canceled my account after I played them up everything I owed them then still took money out my bank and now won't refund it back if I ring they apparently send me to the collection team but keep hanging up the call while on hold. Very poor customer service.
Review by MaiW1 month ago
Not Worth The Trouble... Have a Afterpay account for last few yrs where I've spent several thousand $$$ without any issues. I apply for zip pay & get declined straight away.
Forget zip pay .....
Review by Shatabdi Muharam1 month ago
I keep trying to log in my zip pay account and it keeps saying that I previously created an alternative sign up method. What does it mean?
Review by Saszle1 month ago
I have an after pay and part pay account plus an oxi pay. Have spent thousands of dollars and always paid on time. For some reason I got declined from zip pay, not even zip money! Zip pay for under $1000. It's so stupid. Wont be using these guys again.
Review by AlanBall Swincher1 month ago
I needed a to purchase some new equipment for my business. I'd heard of ZIP and decided to give it a go. I filled out the application online and within minutes I was approved. The checkout procedure when shopping is so easy as all you have to do at the end is select ZIP and go from there. There is minimum monthly repayments on your purchase's however you can adjust your repayments to suit your budget ie minimum repayment might be $50.00 per month but you can change it to ie $70.00 per month. You can also make additional repayments so that you can pay for your purchases quicker. JUST AN EASY AND GREAT SYSTEM TO USE.
Review by Sinking1 month ago
Zip payment withdrawn from my account at ~2330. Hadn’t moved money as needed and my account overdrew. Bank charged me $5 overdraft fee.
2 days later zip refunded the payment and said the payment didn’t clear and also charged me a lack of payment fee.
Getting squeezed from both sides and zip entirely unwilling to discuss reversing the lack of payment fee - likely this is a major mode of money making for them
Opaque process without any recourse
Additionally difficult to get in touch with
Terrible customer service
Review by Birtle Stoessel2 months ago
Made an account, gave them my bank account details which isn't something you'll do for any company but zip pay apparently wants those details to "confirm your identity". Which can just be done by you know normal id? So I did all the required bs and it all went through, then when i log in it gives me a cryptic message that may as well be in Morse code which read "You have previously created an account using an alternative sign up method. Please sign in again using that method." What the nig does that even mean?? I can sign in because of this stupid nig.
If they care so much about fraud and credit then why the nig would you use social media as id? It just seems like its a way for them to get as many customers as they can whether it be a fraud or not.
Review by Giojane Derrow2 months ago
Applied for zip pay today got declined for god knows what reason... try and apply after 12months, forget it. Wish I’d read the reviews 1st or would never applied.... it just stuffed up my credit rating... go with Afterpay they are much better to deal with. Zip pay are like a bank...and don’t we all love the banks!!!!
Review by Pinásen Mykhaylyshyn2 months ago
I am asking for a complete withdrawal of the establishment fee you charge me on my very first transaction while I believe I was using zip pay which is a free service. I have heard of zippay for a long time until recently I thought I would give you a go. But I 've never thought your company would trick customers. The email I received when I make the purchase and the ads, you only show ZIP on the top and did not highlight or pointed out the difference between Pay and Money. Ever your facebook page acc is @/zipPAY AU. Plus, I never use your services before, it means I have MAX credit in both Pay and Money acc, then WHY would you put my transaction into a fee-applied account without offering or reminding customer to use Pay instead of paying nearly $50 more instead.
Once I found out today, I immediately repaid full amount of my transaction. And I demand your company to cancel both the fees you are charging me and terminate my account, plus erase ALL my personal information from your database because there are numbers of your customers complain they are spammed by your company after they provided their info.
Review by Leighum2 months ago
This is a crazy company,apparently my application was refused last october ,without me even knowing,so i have to wait 12 months to reapply again!! wth(f)?? They wont even tell you why you were refused,I have never been refused credit in my life and I have an outstanding credit rating,I will stick with after pay,,,stay clear
Review by Ruiwen Naidenko2 months ago
Bunch of clown I'll stick with my Afterpay u rip off pack of sausage wallets
Review by Kahnetta Muraru3 months ago
Generally good product , but excessive monthly account keeping fees and terrible customer service!! Staff unable to communicate effectively and fix a simple problem that would have taken them 2min, yet took two weeks and half a dozen emails on two tickets to resolve - very disappointing given the sophistication of the platform . Also, they illegally and unlawfully debited an old debit card (for a large lump sum payment) for which they had no authority from me , causing great stress and hardship as the money went from the wrong account . Again, very disappointing - expected more from Zip .
Review by Rengina3 months ago
Signed up expecting to be knocked back and I got accepted. I have had 2 increases since and it's been great to have as a back up when short of money. I have heard if you get knocked back you can never re-apply again. That makes no sense as people's credit rating and circumstances change.
Review by Busymummy Vinhas3 months ago
Too early to give five stars but found it very easy to use at no great cost.
Review by Harendra3 months ago
I have found this a convenient way to shop when unexpected expenses arise. But I am also very aware of my limits financially so don't abuse it
Review by Gerlyn3 months ago
I think their great, when you aren't so well off it is nice to be able to get the nice things that people want that you couldn't afford and the repayments of $40 a month are very reasonable.
Review by Rinson3 months ago
Love it love it love it. Makes things so much easier when something pops up and u don't have cash on hand
Review by Nautilus3 months ago
Easy set up, manageable repayments. Good for immediate purchases and payments of bills with interest free periods. Very pleased.
Review by Siginora3 months ago
Really easy way to manage and spend your funds, got working in less than 5 five minutes and did some shopping on spot. Bonus--No interest rates
Review by Gulled Schoeffield3 months ago
Unbelievable fast, simple and easy to use. Who needs credit cards.
Review by Thapelo3 months ago
I found that I had extra cash when I needed it and that was a great help.
Review by Ludmil Zohouri3 months ago
This service was very quick to set up and ready to use the funds straight away. Thank you for the simplicity of setting it up promptly. Great product and would recommend.
Review by Radegonda Derrow3 months ago
Very simple and easy transaction...awesome zippy service.