Very quick shuttle service and polite and helpful stuff.
Review by Ruvarshe Siana1 month ago
Worst car rental I ever seen. They tried to charge me $145 for cleaning the car. Total scam. Avoid at all costs.
Review by Benye Sumptionj2 months ago
Was happy to choose a color of the car for the Mustang, really that was great, I got the yellow one as I wanted with no additional cost to it!! Thanks so much
Review by Jasz2 months ago
You won’t find any cheaper rental then that. I travel to miami every year, and usually rent with Herts, but this time they got no car for me. So one guy at the Rental Center told me about ZigZag, i were so surprised when i saw their prices, its like 50% cheaper then Herts. Really liked the customer service and the cars are new & fresh.
Review by Mimoune2 months ago
Company upraded our class for a higher one at no cost, so nothing to complain.
Review by Kailainathan3 months ago
My Son was flying alone to Miami. the shuttle came in time everything was clear and good. thank you
Review by Jason R Thille3 months ago
Don’t choose this place to rent any car. They charged me $750 as security deposit. When I returned car back and they checked the car and there was not any scratches and no car accident , we didn’t ruin the tires and dirty car. They didn’t return full of amount of security deposit ! they withheld $60 for no reason. I called them and they didn’t give me any chance to say and just let me email their customer service. I am still upset. I emailed them, but they didn't give me any response. DON’T CHOOSE THIS PLACE! !! It is SCAM. HORRIBLE
Review by Rachayita Koleric3 months ago
DO NOT USE IT. When I was to the Zig Zag agency to take the car, I was informed that wasn't possible to leave the Florida State. So I asked them to cancel the reserve, and they said i was done. Once I received the credit card invoice I saw the charged me.
Review by Jemmalouise3 months ago
Was happy to choose a color of the car for the Mustang, really that was great, I got the yellow one as I wanted with no additional cost to it!!
Review by Timorshah3 months ago
Nothing to complain for the price you pay.
Review by Michael Culver Ksiezycowa3 months ago
No recomiendo en lo absoluto contratar ningún tipo de servicio con ZIG ZAG RENT A CAR. La empresa es de unos rusos, el servicio y atención la cliente es fatal, su publicidad es engañosa, solicite un carro sedan y me entregaron hatchback. En el caso mio, usaron la información de mi tarjeta de crédito para hacer cobros no aprobados. El proceso de reclamación fue desgastante, incomodo y lento.
Tengan mucho cuidado.
I do not recommend at all to hire any type of service with ZIG ZAG RENT A CAR. The company is about Russians, the service and attention the customer is fatal, their advertising is misleading, I requested a sedan car and they handed me a hatchback. In my case, they used my credit card information to make unapproved charges. The claim process was exhausting, uncomfortable and slow.
Be very careful.
Review by Mikeveeb3 months ago
Horrible service. Returning to Brazil, it was charged US$ 400,00 from the credit card. According to the Zig Zag it was regarding transit tickets. It was charged another US$ 2.500,00 regarding a damage. They didn’t send any budget to be analyzed and reimbursed 1.500,00. Totally without transparency. Regarding the tickets, they didn’t advise it was necessary to activate.
Review by Bazily3 months ago
I don’t usually write reviews but not this time. Really great service. Super fast shuttle service and no waiting time, as soon as we got to the office our rental agent already had paperwork ready so we didn’t had to spend that much time there.
Review by Nicster4 months ago
We recently rented a car from this company in Miami because it seemed cheaper than the rest and had more inclusions. We arrived and had to wait about 30 minutes and we found the staff to be quite surly and rude. The car had 45000 miles on the clock and appeared worn and damaged with no usual features such as rear sensors. A tyre had to be re-inflated as it was showing as low before we left the agency. That kept happening through the 8 days we had it. There was a constant knocking sound from underneath the car when we turned corners, it did not feel safe and roadworthy. Since returning home I have been charged for a "Toll Violation" I know was not committed and which I am now referring to my credit card company. DO NOT USE.
Review by Zeliris4 months ago
Not a bad cars for affordable prices, no complains.
Review by Chanida4 months ago
Really good and helpful stuff working there, i am mother of 2 kids, so their employees helped me with everything, bags, car seat and etc. Got a really nice and new van Caravan, price and car were perfect, thanks guys
Review by Consuelo Filetti4 months ago
Easy pick up and drop off. Stuff was helpful and answered all of my questions. Free additional driver was a great bonus!
Review by Nashly Derrow4 months ago
DO NOT USE IT. They just stole almost us $ 300 from me, explaining that I damaged the car when I DIDNT, I returned the car in perfect conditions and an agent from there checked and gave me the deposit back, but one week later we got charged and till now they haven’t refund me the money. THEY DO ILLEGAL THINGS, they are dishonest, they are a FRAUD.
Review by Pandabelly4 months ago
Shuttle came really quick and everything went really smooth!
Review by Caiwen Derrow4 months ago
Hey zigzag gave us a free upgrade, no additional fees but the only thing is we had to return the car with full tank of gas but it’s ok recommended
Review by Radenovic Tayub4 months ago
Really polite stuff members and always there to help you
Review by ShereeNYC4 months ago
Very affordable prices and polite gentlemen behind the front desk.
Review by Lineside Oskoui5 months ago
I rented a car with this company, found in KAYAK.I must advice other consumer as follow :
1. The car was quite old, 100.000 miles.
2. They use to have cars that had accident before, like ours, so i found window-glass inside the car.
3. The price is very low, because the charge 2-3 times more for TOLL or other services.
4.The car had the sign of "break-down" and their answer was, " HI GUYS , DO NOT WORRY, IT IS A MISTAKE IN THE PANNEL"...that made me even worrier, as i was the driver for my family...
So, Cheap rent a car, lower price than market, but overall I DID NOT LIKE TO RENT WITH THE<, I FELT THAT THEY WERE LIKE PIRATES....
Good luck if you rented with them, and please take it as my experience renting a car in FLORIDA
Review by Nyriam5 months ago
believe me, it is the worst rental cars company. It is totally scam. They keep withdrawing money from my credit card. They have very hidden conditions that are TOTALLY different than the 3rd party contract. The pick up and drop off locations WERE NOT the airport! the time for drop off has been changed than the main contract! they dont have morals, they are bad guys, not professional at all. They literally LIE to me and I am sure to other costumers. I got much trouble because they made two deposite transactions of amounts $600 and $750 within 4 days!
Review by Mudge Zaalan5 months ago
Came from Brazil it was long flight and the shuttle was late for 10 min but at the end of rental - no additional Fees nothing.