Happy with the product, would have just like to have know how long it would take. It took about 2.5-3 week from the date I ordered until I got it, which was fine.. I love the picture! This is not a scam and I’m a real customer- I got the pic of the red hair girl with her hair flowing back into birds for my salon.
Review by Ceewong Medrana1 month ago
This is a scam.!!! I don't believe any of the good reviews out there and please don't feel for them. They were probably written by owner. Also same issue as everyone else. Received tracking number only so they can charge me but they haven't actually shipped anything to me or given me any time frame.
Review by Danitha Mass1 month ago
I ordered artwork over a month ago. Not only have I not received it, the company does not respond to my emails. I question the legitimacy of this group
Review by BioHazard2 months ago
My art arrived today and I have to share that although there was a wait because of the distance, this company put so much care in packing the art, meticulous. It arrived unscathed and perfect. It was wrapped with LOVE, I am sure. From the outer package to the inside padding, the wrap to prevent the panels from touching, it was done professionally and thoughtfully. The colors are Brilliant- it's absolutely beautiful, more beautiful than seeing it online. I highly recommend this company. Be patient, they are in Ukraine. I am a very picky person, quick to complain and I highly recommend this company. Picky in California
Review by Solfina2 months ago
Having same issue as a lot of people on here. My package was "shipped" on 9/10. It's been in Kiev, Ukraine ever since with no updates and no response from customer service. Gotta be a scam.
Review by Surreymuso2 months ago
We were worried as we had ordered art from Zellart on Oct 9 and based on the company's claims, expected delivery sometime during my sister's visit from the UK ending Oct 29. At first we didn't know it was being shipped from the Ukraine and eventually saw some of the reviews online. We finally received our package on Nov 4th and it is as it appears on the website. From the shipping transaction it is recorded as having arrived in Toronto on Oct 31 but only spent 1 day in customs. Maybe some of those who have experienced frustration and delay on receiving their purchase it is your local customs office taking a long time to process and of course the vendor has no control over this. However we did send an email request for communication of status of our order around the end of October and although we received an auto generated email acknowledging receipt of our email however never received any further communication so Zellart really need to improve their customer service.
Review by Plasma Staunsbjerg3 months ago
Ordered My wall art on August 24th. And received it today Sept 3rd.. Love The Piece and would recommend this Company 😊😊😊
Review by Delcie4 months ago
I was worried that the company might be a scam but the picture actually showed up about five weeks later to the United States. It said Ukraine for about three weeks on the shipping tracker then it went to France than England then United States. Picture quality is excellent the wooden frame is excellent and the packaging was very good about 2 pounds of tape and foam around the picture!!!
Review by Kellyhar4 months ago
Very nice canvas. But, I wish I had option for longer length..
Review by HBiC4 months ago
Exactly what I thought it would look like! Quality is great; ordering was easy (CHOOSING was the hard part - so many prettys!) I was kept updated as far as the progress of my order/delivery and it came as scheduled. I'll definitely buy from Zellart again and have recommended them to everyone that's asked about my prints.
Review by Yunran5 months ago
I ordered 5 pictures and 1 of them was damaged. They did replace it after I have sent them photos of the damaged canvas. I would consider possibly ordering again in the future.
Review by KiliP5 months ago
Really bad experience, they are a scam company. They sent me a wrong tracking code telling me to contact my post service. No replying to emails, no help. Don't order from these guys.
Review by Summan5 months ago
I bought five pieces of canvas art for a playroom. Each piece arrived looking exactly as pictured on the website. The shipping was free and fast, the customer service was great, and the prices were much more reasonable than art.com and allposters.com who both charge absurd shipping fees as well. I would definitely buy from Zellart again!
Review by Ukbe5 months ago
Placed an order, received tracking info the next day and location still shows UKRAINE, which I assume is where it's made. Never received a response or my $350 order!!! SCAM SCAM
Review by Sabu5 months ago
Very beautiful. O ordered 3 artworks from them in different sizes. They were very well packed and I received them in a timely manner.
Review by KMpriddle5 months ago
We ordered a canvas for our offices; but,when it arrived, it was slightly damaged. I got in touch with Customer Service and they simply mailed me a new one and ask that I dispose of the damaged one as I saw fit. The new one arrived in perfect condition and I was able to donate the previous one to a local charity. They were thrilled to get it and hung it proudly in their building. It was a win-win. I will be ordering from them again.
Review by Deelat Derrow6 months ago
Abril 2018. This company is a scam. They never respond to any way of contact. Your fictitious tracking number will stay at Kiev , Ukraine for ever. I can assure you that all good reviews should be an scam as well in order to build out a false reputation.
Review by Adlesi6 months ago
I ordered 8 pictures from ZELLART and love all of them. I would recommend them to anyone!
Review by Minnow Derrow6 months ago
Love it. Arrived undamaged. Exactly as described.
Review by Cloelia Steachan6 months ago
The two canvases I ordered arrived in perfect shape and are beautiful. I’m very satisfied with my purchase.
Review by Dnepr6 months ago
I have to update my previous review of about two weeks ago. Finally I received my order, it was very well professionally packed and all was in perfect shape. They lack of customer service and the shipping times takes abut a month to reach your home in the USA. It is not a scam.
Review by FrannyW Komurek6 months ago
Order number 5685 has been in the Ukraine for weeks. The tracking shows no movement. I have been attempting to get in touch with ANY employee, but not one response. I am disappointed.
Review by Skeeter6 months ago
Have tried to contact someone at Zellart in customer service, but no luck. No one replies, just automatic responses. I even tried Facebook messaging them, but same thing. How are people getting ahold of someone there? There is no phone number to call. My order has shipped, with a tracking number, but last entry says "processed through a facility in Kiev PI-3, Ukraine" That was 6 days ago. Where is it now? Sitting on a dock? In a plane?
Review by EspressoSteve6 months ago
Excelent service! This purchase was a gift for the office of our new boss! He loves it. Great quiality, Thank You!
Review by Damira Lassig6 months ago
Very nicely done and well packaged for shipping. Love this piece.