I'm amazed to see the negative reviews. Zappos is the only place I buy shoes from and everything about them is outstanding, from the website to the choices to the buying process to delivery.
Review by Ikediashi3 weeks ago
Servizio molto buono e facile da usare e soprattutto spedizioni molto veloci ,lo consiglio a tutti...!
Review by Ayuni3 weeks ago
This is about delivery.
Tracked the delivery...thank God.
Said package was delivered
Not at door, not at garage door.
Package on ground under the mail box.
If I didn’t track it, that package would have disappeared from the Main Street.
I will NEVER order again
Review by Ftxtrans Glyshaw3 weeks ago
Excellent company with competitive prices and excellent customer support. If I ever had an issue Zappos was quick to resolve it. They went above and beyond that was expected. Also glad to hear they are involved in giving back to the community by shipping our shoes for free so they can donate them to people in need.
Review by Pretiosiii Mcnay4 weeks ago
ZAPPOS IS DA BOMB! LOVE shopping at Zappos! I am a VIP customer. They have thousands of items to choose from and shipping is FAST. Returns are free. Will continue to shop with Zappos!
Review by MallyMaeDesigns1 month ago
Zappos is one online shop you can always relay on
The give you the best of best of what you need
Will definitely tell my friends to check you guys out
Review by Specific1 month ago
It is ridiculously difficult to place an order. They have to verify a million things. Can't even place an order with my own card? Yup, I'll order from somewhere else. And not Amazon since they're owned. Making sure my business goes somewhere else. Ridiculous...
Review by Vlaeminck1 month ago
I used to love Zappos, I could order something last minutes before a trip and it would ship the same day and be here the next day. Not anymore though apparently. The one day shipping is not one day shipping. I’ve seen other people tweet out that they order something and it shipped the same day when I ordered in the same time frame and my package still hasn’t shipped. Their one day shipping is a lie and I’m so tired of it. I’ve asked them about it a couple times and they just avoid the question and offer a coupon for the next purchase. I even said so basically they dispatch packages when they get to them even though I chose one day shipping and they said yes. And their one day shipping is more like a couple day shipping once it’s be shipped. They say Next Business Day Shipping but they don’t ship the next business day as promised like they used to. Very disappointed in how they handle dispatch times now. Don’t promise one day shipping if it isn’t going to be one day shipping!!!
Review by Pawzz1 month ago
I really Love Em! They always have my order here in 1 day! Best prices I can find on popular styles. Customer service is wonderful. So friendly and helpful, they will notify you when something you want is back in stock. They even have a rewards program for frequent customers. I don't buy my family's shoes anywhere else anymore. I hope they never change!
Review by BCGray2 months ago
i love their products. so vary models. and up to date designs. always in trend. recommended place to stop by
Review by Marithez2 months ago
It's the best site to buy shoes. You hace the option of selecting the size, color, model you really like and need. The time of delivering is incredible. The always arrive on time..
Review by Jerrymie2 months ago
I recently bought two pairs of shoes. I wear men's size 12 slim which is hard to find if you want something not frumpy. They filled the order in 2 days, no problem. Unfortunately, the size was wrong...it wasn't slim. I called customer service and had a rude agent who only tried to overtake me. She told me I needed to listen to her and stop talking...she, in fact was the one who was overtalking me. She said that there must be a mistake on the website. I asked if someone could look in the warehouse to see if they had my size. She said it would take about 3 weeks as they were real people, not computers. Not sure how these people could fill the order so fast but not be able to check on a solution. They obviously had not been trained that S was for slim and M was for Medium, especially if they were real people filling the orders. She then told me that once they received the shoes, it would be another 10 days before my charge account would be credited. I had to wrap the shipment (buy tape etc.) and get transportation to a UPS facility. Now I am out the money and out the shoes. She really didn't seem to care. Listening should be part of customer service and customer service should be anxious to help...she clearly was neither. Very unhappy
Review by Muhamad2 months ago
Do not waste your time or money with this site! I was looking to purchase a toddler half size shoe which is ridiculously hard to find (6.5). Well I found the size on Zappos but when I ordered on July 1, my expected delivery date was July 8. Well July 8 has come & gone & my order still hasn't even been shipped!! The website still said my order is processing so I had to request the tracking info, which didn't even work at first. The tracking info finally started working on July 10 but just says my item is delayed, which means the facility hasn't even sent my item to usps for delivery. I'm about to try to get a refund but based on the service already I'm not sure how this will go. Save your time! Try somewhere else!
Review by Bafford2 months ago
Hit or miss. When everything goes well, you get the right items on time.
However the last time I placed an order for handbags I got the wrong item TWO TIMES in place of a lovely Salvatore Ferragamo bag and frayed straps on a Michael Kors. The Customer Service was spotty with emails contradicting each other. I am done and switching to another retailer. Really unfortunate. They used to be so good.
Review by Aidarov2 months ago
Ok very excellent,fantastic and clear and clean. This suitable everyone to learn and full information. To many information and very good. Given me more information and many new source.
Review by ChiquChiquillo2 months ago
love zappos. i shop there so often. better deals than amazon half of the time and super happy with everything
Review by Duckje Toomes3 months ago
Awesome! I found nike sneakers for my son with a really cool teal blue Nike swoosh on the side. $40 is typical price for his sneakers he is 6 years old. Best part was free shipping and they came FAST!
Review by Beeva Derrow3 months ago
I used to love Zappos, I could order something last minutes before a trip and it would ship the same day and be here the next day. Not anymore though apparently. The one day shipping is not one day shipping. I’ve seen other people tweet out that they order something and it shipped the same day when I ordered in the same time frame and my package still hasn’t shipped. Their one day shipping is a lie and I’m so tired of it. I’ve asked them about it a couple times and they just avoid the question and offer a coupon for the next purchase. I even said so basically they dispatch packages when they get to them even though I chose one day shipping and they said yes. And their one day shipping is more like a couple day shipping once it’s be shipped. Very disappointed in how they handle dispatch times now. Don’t promise one day shipping if it isn’t going to be one day shipping!!!
Review by Dawni Exchanges3 months ago
Zappos ships same day or next day, and the returns are free and easy.
They sell name brands and their service can't be beat A++
Review by Ridgeitts3 months ago
Zappos.com is the best online retailer with which I have ever dealt. They have quality items at great prices, and they ship it to you postage free. Additionally, they quickly follow up on your purchase and if you are not satisfied, they allow a full year to return the item at their cost. I don't see how anyone could rate this company with anything but five stars. In the future, Zappos will be my first choice in anything I order on line that may be in their inventory. Excellent company. I could not be more satisfied.
Review by Tski3 months ago
Review by Jamaiel Malashock4 months ago
always happy and you will always be happy ...
don't give up easily to be better and always optimistic
Review by Bettelou4 months ago
My two new pairs of runners just got here. Perfect fit and box not even dented slightly it’s perfect
Review by MaccyMoo4 months ago
I am a nursing assistant i bouth 2 pairs of timberland one black and one white.i use the black one but the white still in the box. The black one the material is not good, he cut all over. I spend 120 box for a shoes he supose to be good.
Review by AluiZio Beilken4 months ago
The quality is great and for its price its awesome. I couldn't find any great shoes for the right price on the other sites but this is awesome.