Very awful service! I will emphatically state that you'll should avoid making your orders from this company. They're unfaithful and very poor at dealing with managing orders. I made order for a replacement of my ASUS charger, the ETA was more than a month. I was patient to wait but still didn't get it. After about 6 weeks I still didn't get my order. I eventually had to cancel the order. So disgusting service! You'll should avoid them, please.
Review by Ulvar1 year ago
Edit for my previous rating: They answered for my warranty request quickly and sent me a new, working part.
Review by Hobester Velsen1 year ago
I've placed an order for Asus Zenbook UX501VW GPU and CPU fans. I've waited almost a month for the parts to arrive, since they were available only on remote stock. When it has arrived I've seen that the GPU fan was new, clean and nice, but the CPU fan I've got actually had more dust in it than the one I was planning to replace… They've sent me an used/improperly stored part (which is the same you can get on ebay for half their price…). This would be the smaller problem, but the fan is not working at all. No load or fan control software can make it spin, nor read out its speed (which is 0 RPM...). I see the same values in the software as if it the fan was not installed at all… Waiting for their answer for my warranty/refund request. Very bad experience, I will never order anything from them again. Be aware, it is easy to see on a fan if used, but not easy in a case of screen for example. They might scam you by sending you used parts...
Review by GAlfieri2 years ago
I ordered part which was in stock. Waited one whole week since payment till delivery received. Very good mail support.
Review by Keeana Boujamaoui2 years ago
Bought spare parts for my Asus ROG laptop. I got them two days later in Denmark. Original parts, packed in bubble wrap. No complaints.
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