Bad bad review.... Ordered a bose june 21 2018, now is july 9 2018 and havent received it. Called the company a lot of time and sent a lot of email AND NO ANSWER
Review by Skeamer1 year ago
Received no communication from this guy over the last 11 days.
I think he's a fraud.
Review by Inferno1 year ago
I was dumb and didnt check these reviews first and ordered a speaker from here... its been a month and I never got it they just took my money. The customer support email they provide isnt even a real email
Review by Azzaya1 year ago
Ordered two Bose Sepaker came in separate times from different locations but hey I got my speakers! They were such a good price. It was like buy one get one free! I would buy again!
Review by Ladydee1 year ago
I'm pleased. Though I suspected a scam because of the extraordinarily low price, because I could not get a shipping date, because two of their email addresses did not work (though that through Paypal apparently did), and because of poor customer ratings online, my item arrived pristine in 10 days . I'm still miffed at why I could not get a shipping date.
Review by Pissy Krofchak1 year ago
SCAM, no tracking, customer support email is fake. DO NOT ORDER ANYTHING FROM THIS SITE UNLESS YOU WANT TO LOSE YOUR MONEY.
Review by Tecnolite1 year ago
Wanted to buy two Sonos speakers and Googled to get prices. Yame Tools came up at 30% lower than the others. If it's too good to be true, it probably is but PayPal was an option. If they didn't deliver, PayPal guarantee is first, then the credit card that PayPal is linked to. I felt comfortable with that and purchased online. My credit card company immediately texted with a "suspicious charge" to PHANTHIHONG. Oops. Checked online reviews and found lots of claims of Yame being a scam. Called PayPal and asked them to cancel order. No deal. The first of two speakers arrived in three days... from the Apple Store purchased by a "Christine Campanelli". Now I suspected a stolen credit card and contacted Apple. Apple says no problem, legitimate purchase but would not divulge contact info. The second speaker arrived a few days later and was purchased by a "Nino Wagner". No mention of Yame Tools on either shipment. The speakers are new and work perfectly so I got what I paid for. I don't understand how Yame can buy a speaker from the Apple Store with a list price of $149 and sell it to me for $109, meaning they bought it for under $100 or a 33% discount. Would I buy from them again? Well, I guess so - with some apprehension! They are playing a game I don't exactly understand yet.
Review by FozzyMadeley1 year ago
This company is a scam...customer support phone is wrong rings some lady that is not affiliated with company
Customer support email bounces back
STOP STOP YOU WILL GET RIPPED OFF
I even called the AUSTIN TEXAS POLICE
where they supposedly are.
Review by LauraandDaniel Mckeller1 year ago
This merchant, YAME Tools is a SCAMer and a THEIVE. They advertise ultra-low prices on "brand name" products. Immediately take the money, and DISAPPEARS. Seller use the name of NGUYEN DINH HOANG. and email that he collects Paypal money through shanecok99 at *G***m. If you see any of the there combination...don't walk...RUN. I ordered a product for 49 bucks...which was 10 cheaper than Amazon. Big mistake. Should have waited for Amazon sale. Anyway, I notified Paypal and they are looking into this merchant. I'd notify YAME Tools web services provider along with Texas attorney general. I happen to be a Texas resident. All under way. Good luck.
Review by Sierrasuzy1 year ago
Completely BOGUS site and a rip off. Phone goes to Old Lady in TX. Don't waste you time with them.
Review by Nayna1 year ago
I've ordered stuff off the internet since 1995...lots of stuff...but, never in all my life ran into a more "disinterested-in-customer-relations" than this schemer. No email (non-existent...try it for yourself)...no working phone (try it...don't believe me...try it !)...no product...no delivery...Yes, they take your money...no product...hello !
Avoid!...Yes, I did get my money back...thanks to PayPal...but, would I do business with them again ? Go figure...
Review by Navigera Tsujioka1 year ago
The SAME as the rest!!!! My item remained in the "unprocessed" category (hard to read status as it is covered in Black web page background BUT it was there 8 days I waited then placed a "Fraud Alert to Pay Pal, the closed my case saying the seller said he would refund my money for the charge, Still have not received the $$$ credit tho...
Wonder why Pay Pal 'closed the case' BEFORE I GOT MY MONEY....MAY HAVE TO SUE PAY PAL AS WELL. It as far as I know guarantees protection on my purchased until these resolution....Seller has not yet refunded me, does that sound like resolution?
Good thing I'm a lawyer--"HEAR that pal pal"???
Review by Marcoeux1 year ago
You only get one star because I could not leave a review without clicking on it.
DO NOT BUY FROM THIS COMPANY.
I have never recieved my purchase and no one will respond to emails or answer the phone about the order
Review by CustomerDLN1 year ago
I ordered a Shark Navigator Vacuum for my wife. They sent an acknowledgement, but no tracking information.
I contacted customer service twice, and then found a phone number, in Austin, Texas. Called and got recording, not anything professional, and left message.
This has been my worst experience ever, buying from the internet.
NGUYEN DINH HOANG is a fraud!
This is a SCAM, I ordered "Shark Rotator NV501 Professional Lift-Away Upright Vacuum" online. And they took my money but never sent me product, I emailed them and called twice as well but never got response back. So, this is a totally SCAM and fraud website.
Review by Bincarvings1 year ago
Total SCAM. They charged my card but never shipped the product. I did receive a confirmation email but nothing further. I've received no response to my several email inquiries and there's a weird message on their customer service line that says: "you've reached your best friend's house, please leave a message." I contacted PayPal to dispute this and also my credit card company. Beware of clicking on any links in the emails you receive from Yame Tools as this may be a phishing scam as well.
Review by Kodomo1 year ago
This company is definitely a scam. I purchased an item weeks ago and now I can't get anyone to answer my emails and when I call it is some strange voicemail. Do not purchase anything from this company, they are not a real retailer.
Review by Aligilli1 year ago
I bought 2 USB hard-drive from the early days of this YAMEtools and the
service is fanstastic, fast response with follow up emails for notifications but the two hard-drive were sent to me from 2 differenc sources. .
I read others bad reviews and I think if you lost your $ then you still can complaint with your bank your paypal etc and sure you have all the right to write a bad review. What I think this YAMEtools is a middle-man to take the orders and dispatch other middle-man or 2nd or 3rd parties if merchandise is available then ship item from that source because this YAMEtools do not have items at hands or so. To me, as long as the YAMEtools is not cheating buyers's money is OK to me even if items is out of stock then YAMEtools have to refund the $ to buyers and I hope those who make bad reviews in TrustPilot did not make a fault or fake claims in bad reviews. I try not to use my real name/account for this post which I used it to buy those 2 USB hard-drive because of my own privacy/security and as the YAMEtools had sent an email to me asking to make a review either good or bad with my own experience on then/YAMEtools long ago. Regards
Review by GKinLA1 year ago
This site is a scam.
Says they have the merchandise to sell when in fact they do not. The uses someone else's credit card to buy the Merchandise from a Legitimate seller .
Review by Karshi1 year ago
Its a scam!!
Took my money (thankfully used PayPal)
They put a false address on the UPS system but kept my real address on their website so looks like its UPS's fault.
Address looks like this: "SUWANEE, GA US "
Review by Off2 years ago
Think thrice before buying from this company. It is a scam.
I ordered a pressure washer from them on June 18, 2017. Aside from a auto-reply email confirming the order, I did not here from them for two weeks; and only after I sent them an email inquiring about my order on June 30, 2017 that I received a short email from a guy by the name of Noushald Natchanna telling me that the product was out of stock. Here is the exact content of the email:
From: Noushald Latchanna
To: Hung Nguyen
Sent: Friday, June 30, 2017 6:33 PM
Subject: Re: Order YMT1976 confirmed
We temporary out of stock, so sorry about inconvenience. We will ship to you when it re-instock, you will receive on next week.
Two weeks later, on July 14, I shot them another email requesting a status update on my order. Silence is what I heard from them. Basically, they ignored my email. Today is the 22nd of July, I still hear absolutely nothing from Yame Tools.
I will certainly file a complain with the BBB; and I am sending them another email in the next few days before initiating a request for refund with Pay Pal as well as filing a complain with BBB.
I will keep you posted on the progress of this issue.
In the meantime, please save yourselves from troubles by staying away from purchasing from Yame Tools.
An update - August 6, 2017
Up until this date, Yame Tools remains mute on my order, not a word from them nor a sight of the merchandise.
I have filed a claim with Pay Pal. They are contacting Yame Tools on my behalf. I am waiting to hear back from Pay Pal
Review by Hariskix Leinsköld2 years ago
Do not buy from this website! 1 star is too much! Paid for a Nest Camera via PayPal on July 8 for $109. Should have knew it was too good to be true but I bit and now I'm working with PayPal to resolve as they company will not respond to email or phone. google maps shows private house in Austin, TX. Also PayPal had the payment listed to NGUYEN THANH QUANG, not Yame Tools. Total scam and so disappointed with GOOGLE for them listing the item in "Shop GOOGLE".
Review by Shererd2 years ago
I order a Samsung blue ray player for $39.99 free shipping.Cheaper than any other company selling these. So after ordering it I looked up the reviews of this company and freaked out on all the bad reviews. People writing that Yame is a scam. So I thought I got scam too. I order the player on a Saturday and receive it on a Wednesday. It came nicely packed and brand new and works great. Yame tools I will buy from you guys again!!!!!
Review by DaveSA Stockdale2 years ago
Absolutely horrible! don't waste you're time !! All a scam
Review by MiniAnge2 years ago
I wish I could give them NO STARS. I bought a vacuum cleaner for my daughter. When I saw where it was coming from, Viet Nam, I thought...hhmmmm far away, but we are a global economy so I went ahead and called PayPal to verify, and they assured me the company was legit. Well guess what? IT IS NOT!!! UPS sent me a fake tracking #, which "YAME" provided them and 2 weeks after confirmation and payment, they said the sender asked to have it sent back. No vacuum, no refund as of yet. Taking it to PayPal who I hope will resolve.