we bought a shoe shelf and and we were almost done buildig it when we saw a screw was damaged and then we went back to as for a new scew. The girl was so disrespectful and said she will order a new screw and it will take around 4 weeks.I said I cant have a half built shelf in the room until then so its better they take it back. i was not allowed to return it because she said they have a rule that says they are allowed to make 3 mistakes. After the third mistake they can take it back.I asked if she could open an other packet and take the screw out but she refused because then the other one will miss one. After a long fight which I lost I had to leave and now I am waiting for that screw to finish building the shelf. I am furious and will never buy anything from there again..
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