i had a very nasty bout with xidax ,, to make a long story short they put a laptop computer together for me that was gaming specs, while the computer was good for a couple years, the salesman lied to me telling me i could replace my video card, which this wasnt true. i had them take my computer on 2 reapairs within 2 years, meanwhile my wife and her HP walmart never had one issue, i contacted segar because xidax told me i would have to get another GPU, and they got from sager, sagear is so overpriced and after a second computer i bought to eliminate xidax, same junk. Xidax while they do piece computers together they do not do many things in their office like even replacing a GPU.. i would never do business with them or saeger, to make it right they sent me 3 cheap ass t shirts that are horrible quality , along with a pc mouse..the company is great to talk to but when you have a issue and you will be prepared to get jerked around i even had the warranty...
Review by Racerrick1 year ago
know your $#*! before buying from them. ordered hard drive latter i could not afford at 1st just went with a small ssd i got a 6TB WD Black HDD they way charged me twice the amount for . a few things are shady with the company besides that i been pleased there so called tech support is a bit lacking as they want use 3rd party software if needed to fix any thing you would need to send in even if the 3rd party software is free. i also had hardest time getting my free games that came with some of my hard ware. also shorted me on extra things came with motherboard a little here a littel there they will try to make as much money off you as possible. i got a xidax based on the idea i get life time warranty but dam did i pay for that warranty big time. buy a system from them they gonna charge you mark up prices on the parts used may be paying double. like i did just buying the hard drive from them
Review by Zills1 year ago
Bought my PC about 4 years ago. The service was mediocre. I had to call 3 times to get my secondary hard drive. They forgot the cables to install it. I still have an issue of it crashing if it ever goes into sleep mode. I had to format the hard drive due to some shoddy install of windows 10 that left some lingering windows 7 fragments. I don't even know where to begin with that problem. All in all, I would say there are better companies or you should just learn to stick a PC together yourself. YouTube can teach you pretty much anything. Tried to leave a review on another site and they called my review fraudulent because my order number wasn't real. I submitted my receipt to prove my purchase and my review still hasn't made it back up on the site.
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