I had a big problem with my delivery: my package was lost by the transporter. The XD Design support team helped me and sent me back a product (delivery normally tomorrow)! They were understanding and responsive to my request.
In addition, XD Design really makes great products! I have already bought the Bobby XL and Bobby Compact models: a real pleasure!
Review by Lanceford3 weeks ago
Boby Bizz review : the bag is as expected resistant and convenient. I would hav expected a bit more room inside. The interior is indeed lacking a bit of flexibility which make it difficult to put many things inside ( but it is not the purpose of the bag anyway).
Therefore, i have been very disappointed by the Zip ( upside rolling side) which barely last 1 month and broke (hence the rating).
The scratch inside has not lasted long either (few months) .
I wonder if these are flow on my bag only or general quality issue
Review by Christyne Withmal3 weeks ago
Had problems with a backpack Bobby Tech.
After some emails they have take the decision to send me over for free another Backpack.
Thanks a lot for your very good service
I received two days later my new backpack by parcel service
Thanks a lot
Review by CeeGeePee4 weeks ago
My bobby bizz had a broken zipper after almost two years of use. The bag was replaced instantly, no questions asked. Very positive experience when it comes to customer service. And by the way, the bag is also super!
Review by LLoredana1 month ago
Great highly recommended thanks xd design
Review by Shahruzana1 month ago
Overall awsome. It is exactly what I needed. Except my laptop and other work related staff, I can also now carry my camera and be cartain that is safe. I only experience an issue with the usb port. I connect to the type-c port the powerbank and on the regular port my iphone but the phone does not charge. cab you give a tip on that?
Review by Full Dayberry1 month ago
Although I had problems with my bag they solved quickly and in good terms. Excellent guarantee service
Review by JJDdreamove1 month ago
I needed to contact customer support, who were very efficient and helpful in solving my issue.
Review by AmericoGiannetti1 month ago
Great customer service! Fast and helpful. Also great products!
Review by JoDonna1 month ago
Please be forewarned: This backpack is surprisingly impractical and its looks far outweigh its useability. It fits very little past the laptop compartment, barely even a decent sized book, due to the inner pockets. Forget about getting a water bottle, or anything else for that matter, in there. The outer “special” pockets themselves are ill-placed, inaccessible, again fits almost nothing, and require an unnatural, painful contortion equivalent of a police armlock every time you need to reach for something. The USB attachment falls out of its encasing and you have to either fish for it like a lost drawstring, or scrap the cable. The materials are cheap; the straps wore out within a month and are now uncomfortable, flat, twisted, and cause blisters on the shoulders. The lining feels cheap. The internal pockets are built either too shallow or too wide such that everything you put in them falls out as you are walking (you can even feel it happen) and you are left groping blindly inside your bag for anything; might as well not have pockets at all. Microorganizers beware, this is a special sort of hell. Unless you really wanted a big child’s rattle on your back. You’re never going to use the advertised features, such as the full-open Velcro mechanism, as it makes everything spill out and is supremely inconvenient to reattach. The adjustment straps are too smooth and loosen as you walk. I honestly hate myself for having to put up with this bag for a year because I couldn’t just throw it away. The only, only good thing about it is that it hides stains well and happens to be decently waterproof and durable on the front, but then again, I never needed a backpack to be a punching bag. I had high hopes for this bag. It was a good idea, but with an entirely impractical design and terrible execution. Completely uncomfortable, a nonfunctional backpack. I really tried hard to make this work. In the process, I wasted an inordinate amount of time struggling with this glorified mass of packing material. First startup company product I purchased, and was beyond disappointed.
Review by Bwelchpaws2 months ago
The web is very user-friendly. Shipment is quick and the backpacks are awesome.
Review by Neke2 months ago
Great backpack. Very light, comfortable. All as described. Cannot say more till the time it is used. So far, so good.
Review by Maycheck2 months ago
Hello, I recently bought a backpack Bobby Original XD Design, and from what I see and prove, has a great quality of construction, and is quite ergonomic.
My sincere congratulations to XD Design for the fantastic product you have conceived.
Review by Powaycathy2 months ago
The bag is just AMAZING and holds up excellent also the customer service is best I've ever seen in a company i had a faulty usb and they sent me out a new bag straight away.
Review by DrHooverC Lebovic2 months ago
Bought a bobby pro backpack.
Excellent product, very confortable.
One small flaw though : Shame the usb-c connector is not a native one; it is not possible to connect phone in the bag to usb-c earphone outside of bag. Works fine for battery charging though
Review by Allerup2 months ago
Great products & good company to deal with. No problems at all
Review by Stories2 months ago
Very nice, quality backpack. Anti-theft features actually inspire a lot of confidence and allow for worry-free tourism. As a side effect, please note that accessing your belongings might be slightly more cumbersome for you as well.
Will probably buy again.
Review by Ixora2 months ago
Love the backpack. It's Unique and gets a lot of compliments. It's perfect for me because I'm a light packer and traveler on campus. Didn't get 5 stars because the water bottle holder isn't big enough to hold my 20oz water bottle for the price of $150. I got a pencil pouch because inside doesn't have much organizing mesh.
Review by Justeater2 months ago
I have purchased two of these bags, one for me and one for my kid. The two things that made me purchase the bags, were the minimal look and the USB outlet.
After a year of usage I still like the look and overall feel of the bags, but the cons are starting to annoy me.
First of all the USB outlets broke after a couple of days. The small camo bag, simply can't hold the attached USB cable (tried many), the original Bobby bag holds it a little better, but touching the USB cable and it slides out of the socket.
There are a couple of easy to get to pockets and that's nice, but packing / unpacking / using the internals of the bags is annoying. Bad layout of the inside so it's almost a riddle to get stuff inside in a practical way. My son use the bag for school and it is simply not practical at all.
The tablet pocket can't even handle a 6th generation iPad with a cover attached...
Bottomline a nice look and feel, but a huge letdown in terms of usage. If security is your main concern the above might not be a problem, but if you also like to use the bag as a "normal" backpack it is not recommended at all.
The bags were not bought at XD Design, so the above review is for the bags only, not the company :)
Review by Bio Shave2 months ago
Incredibly fast delivery
And helpful service
Review by Soraismus Lolk2 months ago
Review by BarbW Haver2 months ago
I ordered a backpack and after a few days the order was still in process. I emailed them and their representative Jimmy responded by telling me the address was incorrect and USPS kept trying to fulfill (there was a typo). Jimmy fixes the address and kept me posted through every step.
I received the backpack and LOVE it! I was hesitant to spend that much but I am so glad I did. Highly recommend XD Designs.
Review by Rajeeve Stratchi2 months ago
Ze spreken wel Engels!
To my satisfaction, I could solve my address issue without any problems or delay over the phone. Also, I got an answer to my question regarding a new product right away. Great experience. Thank you.
Review by Bafford2 months ago
Bobby Tech. Absolut bester rucksack !
Review by Heemawtee Uyttersprot2 months ago
great looking backpack.
well functional and flexible