Careington Reviews

20% is hardly worth price

We signed up for the Carrington dental reduction plan and used it a couple of days after. My dental estimates were over $3,000. I had two abscessed teeth pulled and two teeth put on my partial.
With the Careington plan, I paid a total of $277. Thanks to my sister for telling me about Carrington!!

Very Unhappy customer!

everything fine except no endodontist in my area

Very nice to have to help out on expensive dental care

Good discount

thank you, really helps my dental situation'

Not enough specialist oral surgeons in my area

This is a great and inexpensive dental discount plan. However, there are not that many providers where I live and the ones there are keep trying to tack on extra charges. I wish there were more individual dentists on the plan.

I bought into the Essential Smile Plan administered by Careington, in January. The Web site clearly stated then and now (June). That my local Midwest Dental office accepted the plan. I was informed today by my local Midwest Dental office that they do not accept the plan, and that they had informed the Web Site owner, Midwest Dental, of the error a while ago. So to use the plan, that I bought so I would not have to drive out of town, I have to drive 20 to another Midwest Dental Office. You should not have any stars, I had to give you one to be allowed to write this review!

Wonderful discount program.

This was our first year as a member and found the services offered were as advertised. So far, excellent

It was easy to sign up and has saved me tons of money.

Representative was pleasant, knowledgeable & extremely helpful.

Very easy and great coverage. I had no problem with finding a great dentist.

I love their customer service so far, I had to call 2x because my provider was giving me a different pricing. They help me deal with my dentist and got the price fixed. I save so much purchasing this!

Not everything has a good price. I find the Dentist using codes that aren't on the price sheet.

The discount on dental work I've had done has been very beneficial to me.

Very satisfied

What a RIP...OFF DO NOT USE THEY SCAM U ON IT...WHAT A JOKE. BUYER BEWARE!!!

I don't even know where to start with this company. I have been trying to get dental work done for the past 3 months. Careington has sent me three different lists of dentists, all full of dentists out of my network. The whole point of having insurance is to find a dentist within your network. This morning, I was sent a list that had been "verified" as being in my network. None of them, as I expected, were in my network. More so, they had never even heard of Careington. I attempted to call back and explain the situation to connect me with a dental provider in my network and was put on hold for 15 minutes and then the call was disconnected. So now I am basically paying for completely useless insurance and cannot get the work I need done on my teeth. Please, please save yourself the time and money and do not get your insurance through this company.

poor coverage/value, unauthorized charges, poor customer service

Horrible! We signed up for Careington Dental and immediately they charged us for their plan, hidden fees, and then we find out we were listed as a business (we're a married couple) and a different bank account was somehow associated with our account. When we tried to correct it, they kept "making mistakes." When we asked for a full refund and even though ti was still within 24 hours, they would not do it and kept their $30 "processing fee." What kind of treatment is that?

Facts:

They listed a married couple as a business. That would mean we'd get audited by the IRS and have to pay taxes on our dental plan. Nice.When we asked them to correct it, they said they could not.

They had a different person's bank account associated with our account and listed with it. When we asked them to correct that, they said they could not. Still following?

When we said it felt really creepy and like a con game, and wanted to cancel immediately, they said they would do it but kept their hidden "processing fee" of $30 and would not refund it.

Would you want to trust a company that does those things?

Addendum: Where they say they issued a refund? That is a lie. They never did, and I think I know how to check my own bank account. Also, my name is not Jason. I mean, really, this is just ridiculous. If you bothered to look, you would have at least gotten my name right. Let your mistreatment of others be exposed.

Can't be used if you have insurance and can't get a refund even though that information wasn't presented to me via the dentist office that talked me into buying it.

In my second year, and I have recommended this to my family and friends. I received an email reminder about renewal, well before it was due, so I could cancel if I wanted. Why would I want to cancel? Great service, and huge discounts! True, the fee schedule is for general dentistry, but there are still a few dentists out there that are willing, and fully capable, of doing root canals and extractions. If you do have to go to an endo, at least you get 20% off if they participate. If they don't, ask them to! In most cases, they get more of a reimbursement at 80% cash, than they would with contracted insurance rates anyway - and you save tons not having monthly insurance premiums. Seriously, if all my husband and I have done in a year is an exam and xrays, I've already gotten my money's worth - throw in a cleaning, and I just made money. Regular fees $464, Careington fee $204, Saved $262 MORE than enough to pay for our annual membership If your dentist tells you they accept Careington, but are billing incorrectly, reach out to Careington for help. My dental office told me (incorrectly) that this plan only saved me $500 per year, then said I was looking at the wrong fee schedule. They just weren't familiar with the program so it took a little effort on my part, but well worth it!