I have been trying to get a hold of this company for months now. Called and getting a busy signal. Emailed numerous times and can not get a response on my order. I need to get this canceled since I ordered in October and keep getting emails that they are processing. NOT a very reputable company in my opinion.
Review by Deile Benkhadda6 months ago
I know a lot of reviewers take issue with their delayed deliveries, but that was not my problem with workingperson.com. Thus two stars instead of one. I was aggrieved that they charged me 10.4% sales tax rather than my actual rate of 8.4%. I sent them two customer service contacts identifying the difference, referred them to the sales tax calculator on the Washington State Department of Revenue website, being very clear about why I was disputing the sales tax overcharge, left my e-mail and telephone contact information, and what I heard back from them was...... absolutely nothing. No response. Nada. The actual dollar amount difference wasn't going to break the bank, but why should anybody pay more than they are required to pay? I finally gave up on workingperson.com and had my credit card company resolve it. But how bogus is it that I had to engage the credit card company to fix the problem when it was easy enough to have workingperson.com do it internally? I gave them the opportunity, even steered them to the appropriate government website to confirm the sales tax rate, but they instead chose not to respond at all. Just ignoring a customer and treating them as if they are nobody, that is the height of poor service. Shame on workingperson.com for such a complete lack of business acumen. Will I ever do business with them again? Nope. Will I recommend them to others? Nope. When customer service is that shallow, in fact that negative, there is absolutely no incentive or desire to do business with them in the future.
Review by Hancedog8 months ago
Don't order from them! I ordered rain wear 10 weeks ago. I have tried emailing, texting, filling out their online farmland now calling. Number comes up as "user busy'. I wanted cancel the order since it is taking forever, but there has been ZERO response after a few weeks of this! It is ridiculous. How do you run a business with ZERO ways to be contacted via your customers?
Review by Thanas10 months ago
ZERO STARS! I ordered boots last week that were not out of stock at the time. $ 300 boots on sale for $220, how exciting?! I then received and email later that day that they’re out of stock and it would be 8-10 weeks until they’re back in stock. I do not have 8-10 weeks to wait! I have since been trying to get ahold of customer service to cancel my order, with no luck. The phone number listed is always busy, the number to text for support does not respond l, email is not responded to and filled the online form out for assistance, all of which got me NO WHERE for a week now. And come to find out yesterday my card information has been stolen and emptied this week.... coincidence? Or a ploy to obtain card information with malicious intent...... hmmmmmmmmmmm
Review by Carmele1 year ago
Ordered boots from working persons in September, didn't hear anything from them for a couple weeks so I contacted customer service and they took 10% off and told me I should receive my order in 2 to 3 more weeks.. Okay fine. Well, another 8 weeks later I contacted them again and they told me it'll be 2 to 3 more weeks and they couldn't discount me any more. I cancelled my order with them and ordered from state line tack and not only did I receive my boots in less than a week but I got them for $30 less than working persons. Not happy with the service and they don't care enough to keep your business. The only reason I gave one star is because I had to in order to leave a review.
Review by TJenkins Ekawati1 year ago
Week 3 and get the same email saying they are replenishing supply. Not sure if they are waiting on the hides to make the boots or if they don’t have the right people keeping their stock in. But I ordered because I am a working person and I cannot wear holes in my boots and need met guard. After emails and texts I finally received a not so friendly text saying it might be two or three more weeks waiting what do you want us to do? Really why do you make it worth my while to wait that long....at least offer a discount....
Review by Dwena1 year ago
Not sure how the scam works, but order clothing three weeks before an extended trip to a worksite, and nothing ships. Is everything backordered? Had to cancel order after receiving only one shirt. I will be watching my statements to ensure I am not charged.
Review by Choubyt3 years ago
I ordered a few things for my dad's birthday from this site because of the big assortment of products! I also got free shipping, and it was delivered in a few days!
Review by Margarose3 years ago
It won't let me recomment on my original post. I appreciate you hopped online to show a valid effort to show you have customer service. But still unsure how this helps me? Awesome on August 22, which is today, you got your notice. Great job ! Guess what I placed my order on August 17. So I thought I was receiving an email stating my item had been shipped. Nope cancelled. So, what would be a reasonable solution for someone in this situation?
You want me to find another hoodie, you may or may not have?
Sorry, I should of read the reviews about your site before purchasing. Lesson learned.
And again sorry if I sound very blunt but this was the only birthday gift I was to receive.... So it actually meant something to me.
No need to recommend again working person. Jokes on me.
Review by Lober3 years ago
Never again will I use Working Person store . com. I ordered a pair of work shoes, received them in about two weeks, they were 1 size too small, returned them immediately, then after about 9- 12 weeks, 5-6 e-mails & lots of apologies & unfulfilled promises I finally received the replacements.
I had expected much more from this company and expressed my concerns and disappointments with them to which they seemed to case a less.
Review by Shaq3 years ago
I would like to say that the customer service with Working Person.com is like nothing I have ever experienced. They were so helpful and considerate. I am so grateful!
Review by Campaigns4 years ago
I ordered a pair of boots and a winter hat for work. As always, the selection was unbeliveable. However, the hat was delivered and after 2 weeks of no boots, I emailed WPS and they got right back to me. Here the boots were on back order. I picked out my 2nd choice boots and they were here within days with the same discount applied. Awesome service! The only thing I suggest is to email or call a customer when something turns up on back order; elsewise, this is my 6th order and I will be ordering again for sure. Be safe everybody... order from WPS!
Review by SDee4 years ago
Ordered two pairs of Wrangler ranger pants and a pair of Chippewa's. Pants arrived in about two days boots took over two weeks. This is a fairly regular occurrence as most orders seem to come in two separate parts. But I got everything and it was hassle free so I will be back.
Working Person's Store is rated 2.0 based on
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1608 Commerce Drive