Amazing customer service, ! I got a wrong size, and they gave me a refund ! I will totally buy again from here !
Review by Laurenceh4 months ago
Great site with impressive brand range, offering some very exclusive products. Shipping is fast, free and sneakers always come double-boxed. Customer service is faultless should you need to contact them. Up there with the best.
Review by Ylencia6 months ago
Wrong item arrived due to a scanning error. I sent an email to let the company know. Within an hour, I received a call from Elliot, who not only got a replacement item on the way, but made sure it was delivered before I left on holiday - two days later! 10/10 service.
Review by NashiGames7 months ago
Not sure how you can get an item order so wrong considering the vastly differently colours and name of product. But you have.
An item which also costs significantly less leaving me more out of pocket.
Not impressed. Especially now the item I ordered is no longer in stock.
Review by JDTaylor7 months ago
Very happy,good store,awesome price.
Review by Onima Ndaysan8 months ago
Great company, no fuss returns, free fast delivery and fast return on an item that didn't suit, highly recommended and will defiantly be using them again, thanks again
Review by Kennedo8 months ago
This company is brilliant within 5 days I had received a parcel returned it and got a new one within such a short amount of time which I can say with any other company I would be waiting alot longer. Elliot and co are amazing they went past expectations and also went out there way to help me I am very grateful.guys. Thanks . Josh
Review by Ashwyn8 months ago
My shoes were delivered on time and at the best price I could find. Great service from an independent retailer
Review by Gamesfor9 months ago
I have almost a month waiting for my pair of sneakers. I don't know what to do, or who to ask. When I sent a mail to the store, they said that Royal Mail argued that the package is still in time to be delivered, but I really don't know how they have the nerve to said that, if the last update is dated on May 22nd. (ALMOST A MONTH AGO). I need an answer, because nobody seems to know what's happening with my pair of sneakers. If the store said that Royal Mail is so sure about the status of my sneakers, then why the hell there's no more updates in their website.
I'm absolutely disappointed and frustrated.
I though buying in such a prestigious store like Wellgosh would be different...
Review by Dacia Sacala9 months ago
Order processed quickly and despatched speedily. Product is just as described. Can't fault them.
Review by Esha10 months ago
super fast delivery!!
Review by Recycled10 months ago
fast delivery, good products
Review by Iljeet1 year ago
Really great company. Ordered online had a slight issue which was sorted by a great female customer rep in seconds. Trainers came next day (best price as well) and I couldn't be more pleased. Will definitely order again and would highly recommend. This is how online shopping should be. Thanks for the great customer service!
Review by Amuthan1 year ago
But the customer service refund policy is a joke.
Anyone giving them a 4-5 star reviews has not had to "force" a refund from them.
Absolutely will never use again. Second time this has happened. Clearly it is company policy to have a customer wait up to 14 days for a refund (look at refund T&C). I cant give a 1 star review as they have not been rude, yet.
Review by Saleman1 year ago
I really great shop & online experience.
Don’t sleep people!
Review by MikeKaren1 year ago
fast email response,good product
Review by Haomin1 year ago
nice sales fast shipping
Review by Serpico Petuska1 year ago
Helpful staff and fast delivery.
Review by Optional1 year ago
Shipping is FAST !
Review by Loather1 year ago
I ordered a pair of trainers for what was a really good price but 2 days later received a refund without any explanation or apology for not being able to fulfill the order. Won’t shop with them again
Review by ArikBinyamin1 year ago
Worst parcel ever... completely smashed :(
Review by Sharhea1 year ago
Very fast and reliable store
Review by Zuzana1 year ago
Amazing experience on a fascinating product! Thank you for such a great experience, I was allowed up to 15 minutes or so to place my order. There was technical errors that troubled me, but the cart hold came in handy. Thanks for the Parra Pack!
Review by Iggy1 year ago
very good service and price
Review by Kayak1 year ago
Excellent, quick service, will certainly use again