Unwilling helpdesk. Couldn't make backups and the helpdesk didn't want to help.
So I've asked a professional. They had a simple question: where is the database x located?
Web10 didn't want to tell me.
Finally my website was hacked and closed because of sending spam.
Because there was no backup I had to start all over. Of course not at Web10. Happy to leave :-)
Review by NextGenGamer Bethancourt3 years ago
HOPELESS! NO SUPPORT WHATSOEVER. I will have my lawyer contact the company on Monday.
Web10.dk turned off my website & mail address 7 days ago although my domain & hosting has been paid in time 15 days ago.
It is still not working, despite several support requests through their website admin.
I am curious what web10dk will answer here. "Vi er ked af at du har..." ??
Review by Moaosod4 years ago
Godt basis webhotel . let at administrere.
Flink og hjælpsom telefonsupport - altid klar.
Thumbs UP guys !
Review by Daryoush6 years ago
Det er godt og stabilt, men det er meget irriterende at jeg skal starte en helt ny browser op (internet explorer) fordi de ikke supporter Chrome i deres mail system...
Review by DeathPlayzBest Housewright7 years ago
"Hold dig væk fra web10" I should say.
Very slow and rather unprofessional support (you need to constantly remind them, that there's an open ticket). Massive server problems - database box(es) clearly overloaded, same for UNIX web hotels (PHP boxes giving random 500 errors). They advertise Wordpress as one of supported platforms, but as I can see it simply can't run reliably on their servers.
Web10 is rated 2.0 based on
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