I ordered last week and nothing shipped and I called and email but no response. Their 800 always say no one is there.
Review by Cinnyk1 year ago
Owners of this now defunct business now operate livwatches.com at same address. Suggest as I did to contact them if you need help or support should you have been unlucky to place an order with watchesonnet.com
Review by Gracia Wyder1 year ago
DONT DO IT.... YOULL BE SORRY. I HAD TO FILE AT BBB just to get them to respond to my emails. All good reviews must be fake. They dont even answer phone calls made to their 800 number, always and only machines stating no one is available at this time. All this after placing an order form a product available page on their web site. All I got was a thank you for placing an order email than nothing for about a month after paying for UPS 2nd day air shipping.
Review by Ellge2 years ago
Today is Tuesday 16th of May 2017 and i placed an order since 8th of May 2017 with 2 days delivery and sent a bunch of emails to them and they have never returned any of them. Their phone number provided on the website goes to voicemail at all time. they are not bothered to reply and listen their answering machine as the mailbox is never full and the answering machine is switched to office after hours meaning someone is turning on the answering machine for calls received after the office hours.
This Experience is the worse experience i have ever had in my life for online stores. At least email customers or call them if you are encountering issues. Very Very Very Disappointing and Disrespectful.
Review by Solmaz2 years ago
We bought a Swiss Army watch from watchesonnet that didn't work properly. We sent it in for repair over 5 months ago and it has not been returned. Phone calls and emails are not returned. DO NOT purchase anything from these scam artists.
Review by Flordeluna3 years ago
I was sent a gift that was delivered to my door staff. Watchesonnet.com has a strict policy on 30 day returns. It was a holiday gift that I didnt like. I never wore the item whatsoever, the horrendus company made me pay for shipping and not in the shoddy box it came it however a much nicer one. The jokesters had the nerve to send me an email with no photo, and a blunt message stating I wore it hence I would only be entitled to a $800 credit or they would simply send it back. What even more insane, I never even took the plug off that allows one to adjust the time. Such blatant liars. For a gift of $2K This has been pretty awful.
Review by DreamReal3 years ago
Purchased a new Movado watch $150 less then any department store. Watch came in new box and the watch was in perfect condition. Watch does not come with the Movado warranty, but it did come with a Swiss Warranty. Great place to purchase your next watch!
Review by Nicken Déiseach3 years ago
I ordered the watch and received it in a very secure shipment. I haven't given the gift yet but expect it will be a successful purchase.
Review by TracyCook3 years ago
I placed an order for a Tissot time piece, and within 5 days it was here! how's that for service! And it was packaged well for the long journey it faced.
I collect Tissot time pieces, and they are hard to find in Australia.
I will without question purchase from you again, world class service. Greg F
Review by Scooppaholix3 years ago
Hello. I received my Tag Heuer watch in a super time manner. Just a few days. Packaging was perfect, paperwork enclosed & beautiful original box of the watch.
I tried it on & thought the watch was too large. I emailed that I wanted to return & watchesonNet within a few hours sent me directions for return!! Really amazing.
I am thinking that I will keep the watch because I love it and just saw it at Costco for $400 more! Thank you. I will decide to keep or send back tomorrow!!
Review by Wolstenholme Reimers4 years ago
Like some others on here, I was definitely skeptical about ordering from a site that I did not have any familiarity about. I did some research and decided that the reviews were favorable. I did 1 day shipping and received the watch the next day. Everything came perfectly. I am very satisfied and would do business again. The operators via chat and phone are also very helpful.
Review by AVeal4 years ago
Bought my brother a watch from watchesonnet.com painful checkout and he loved his watch!
Review by Lpw Hestsson4 years ago
Buying a watch online with watchesonnet.com , was a complete hassle free experience! Got my amazing watch, will only buying here from now on!
Review by MaryJW4 years ago
Excellent service from online browsing to ordering to receiving. Excellent company
Review by Georgina Pitts Sondako4 years ago
Customer service was great... got my watch in time and in nice packaging
Review by Gladice Sikalu4 years ago
was looking forwrd 2 geting my watch. so happy when it came in just for days aftr ordering. very gr8 shipping exprc
Review by Beraht4 years ago
Couldn't find exactly what I was looking for. Called customer service. Rep was so nice and courteous. Couldn't believe it!! Once I finally chose the exact TAG I wanted, I received the watch within 3 days! Quite wild if you all me. Very impressed by the whole experience
Review by Pvk Straga4 years ago
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES
Review by LouiseMccabe Kortimai4 years ago
Buying a watch if watchesonnet.com was painless, quick and easy. Checkout was so fast and seamless. Thank you guys. And the watch arrived in a very quick role. Thanks!!!!!!
Review by RAGulpan Appadoo4 years ago
Got my citizen watch quickly. Great site and service
Review by Dickiebird Debetaz4 years ago
thank you guys for the great watch and great timing of the shipment for my watch. i wear it every day to work and everyone is shocked by how well priced it was. don't believe that it's the real thing
Review by Izzabelle Denenfeld4 years ago
I purchased a gorgeous guess watch from www.watchesonnet.com and was extremely pleased with the service I was given
Review by ScotLAN4 years ago
I purchased a watch on watchesonnet. Cheap pricing! I initially had problems with shipment, however turned out to be UPS fault.
Watchesonnet customer service really helped in tracking the watch, and made it easier.
Review by Sarevok5 years ago
What an unbelievable company!! I purchased a swiss chronograph watch and they threw in an extra band without me even asking! It's unusual these days to find a company of this kind. Not to mention their price beat all competition and arrived in only 3 days!! No doubt, I'm now a lifetime customer!
Review by McGinn Derrow5 years ago
terrible service. phone system go automatically to voice service. I think they are also associated with swiss repair. I sent my watch in for repair. I fear it is gone.
no reply to voice mail or e-mail. they may be out of business. if they are not out of business they should be. do not buy from them or have service by swiss repair, it isn't worth the potential upfront savings.