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Review by Andrew Saunders3 weeks ago
** Do Not BUY a warranty from WARRANTY ASSIST when buying a second hand vehicle as if something breaks even if covered in your warranty they will use wear and tear as a get out Clause. Even when researched myself this is a known fault with the vehicle I have.**
Pure disgust at this company you take a warranty and they do not cover as a pre existing fault when you purchased the car 2 months ago do they expect you to take the whole car apart when purchasing a second hand car from a dealer?? A pure joke and a con
Review by Chris2 months ago
Very bad experience, engine failed had to get the van to a garage recommend by them , weeks and weeks it dragged on , engineer was appointed that I had to pay the garage had to strip the engine he claimed it was miner work and produced a false report , The company refused to carry out the work the engine is on the floor of my van still in the garage please keep well away form these cowboys
Review by Valentin5 months ago
ot worthy even a penny!!!
Not worthy even a penny!!!
I made a claim, at the beginning they told me all my problems are covered by my gold warranty.
By the end, I've paid in total around £450, the workshop garage was paid ONLY £310 and they even didn't want to help me sort all my vehicle faults. So, the thing is they not only made me pay for everything, but overcharged me as well, the warranty assist, I mean. Even I told them there is a problem with the steering rack, they answered that there is no problem with that and after 2 more inspections at different garagaes, I've been told that the sterring rack needs to be changed.
Beside that, I lost almost 2 weeks of not working (because is my working vehicle) I didn't have income for that period and I was fooled and overcharged.
And I was thinking to renew the contract for 1 year. Pfff. No chance.
Review by Cronzy8 months ago
Avoid at all cost. Company will try anything to get way with claim. Warranty assist keep saying problem started before I took out the policy more than 3 months ago like the problem came with a timer as soon as it started.
Also don't agree to pay for initial diagnostic.
Had to pay £288 to warrant assist. While they only paid £174 to the garage. And they wouldn't pay me the rest of the money back. Save your money and pay the garage yourself and not through warranty assist
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