Very easy to book on Venetoinside and voucher delivered by email very soon after looking forward to travelling the canals with our 24 hour water bus pass
Review by Greffe Nouzille3 months ago
I purchased discounted tickets to the venice natural history museum on my smart phone and received my voucher promptly. What I didn't realize prior to paying for and receiving the voucher was that it had to be printed on paper in order to be exchanged for admission at the museum. The emailed voucher stated a paper copy was necessary and that the electronic version on my phone wasn't acceptable. Being in a rental airbnb, I had no way to print the voucher. I ended up buying two tickets at the museum itself and my one day only vouchers were never used. I don't remember seeing a notice of the printing requirement ahead of purchase time, although I suppose it could've been there. Whether it was an oversight on my part or a deliberate omission on their part, I was out the 16.50 euros. I won't be using this site again.
Review by Stumac3 months ago
Payment taken but no vouchers received via email for transport & activities booked for this coming weekend! Documents cannot be retrieved via website. No one answering phone calls or responding to emails!
Review by Pauker3 months ago
I use Venetoinside to book San Marco tickets and Vaporetto passes several times a year. Great online experience! Also, lots of local information on their website as well.
Review by Suly4 months ago
I just wanted to leave feedback. We paid for a 45 min gondola ride, got a 30 minute gondola ride. If I would have known that to be the case, I would have reserved a 30 min ride and saved the money. Completely unacceptable. $173 USD for a 30 min ride. What a joke.
In addition, a little of the romance is lost when the gondolier is yelling across the gondola to other gondoliers on gondolas and standing on bridges and they are talking in Italian and laughing.
Would not recommend.
Review by Chatterley Lingenfelder4 months ago
I chose this company (paying more) for a private water transport TO MY HOTEL from the airport . The driver dropped us off at St Marks Square, not the Dona Palace Hotel as paid for and clearly indicated on the voucher/printed detailed document. I had my mother, who cannot walk well, so I paid to be dropped off at hotel. I showed the driver the receipt and he just threw our luggage on the dock, telling us ‘no’. I emailed the company and received no response. DONT CHOOSE THIS COMPANY.
Review by Atsuyuki Pinkney5 months ago
Website INSIDE.COM is terrible and does not work for taking credit card payments to book Venetoinside.com tours.
We tried multiple cards and even our neighbors tried with their card ...and all with correct MasterCard, Visa, and American Express cards...EVERY TIME it came up with PAYMENT DENIED. Reasons cited were missing number, missing cvc, missing expiration. B.S. They were all inputed correctly.
Our cards worked fine on their competitor's site which is where we finally booked our tours.
Review by Ms Clarke Moudden5 months ago
When we arrived at the meeting place to find the boat for the dinner cruise, there were 4 boats. Each and everyone of them told us that they were not the boat! Not sure if our trip had been cancelled but needless to say we had no trip!! 290 euros wasted!!! Will NEVER book through this company again!!!!!!
Review by Landlord5 months ago
I booking tickets on the venetoinside, and it was easy and we went directly in the San Marco and ship the very long line.
Review by Foren5 months ago
Skip the line is a scam; guide was 20 minutes late and spent most time on the phone. The tour was given outside the Cathedral wile in the line. Not recommended.
Review by Aangela7 months ago
they charged us 40 euros for free 24 hour ferry and we weren’t allow to travel back to the airport and had to buy a new tickets which cost us 30 more euros.
Review by Vanila8 months ago
I am very disappointed with my transaction on Venetoinside.com.
I have purchased 6 tickets for the Doge Palace in May. Shortly after booking, I realized that Venetoinside.com is the ONLY website that does not offer the discounted tickets for over 65. I have paid 22 Euros for each of 6 tickets. I have now seen that all other websites offer discounted tickets for around 13 Euros for over 65. I am responsible for the group and I feel terrible that I have not made the best deal for them. I have contacted Venetoinside for a partial refund or a full refund, but I have not had an response. Stay away from this website and book elsewhere. Wish I had.
Review by Teesu9 months ago
BOOK ELSEWHERE FOR SKIP THE LINE
I booked for St. Marks earlier yesterday prior to the floods beginning. They would not honor the ticket. Upon receiving the email today, I initially thought it would be a refund. Such is not the case. When discussing my situation with the representative at the entry there was a clear lack of sympathy. Even that kindness would have lessened that I just spent money for nothing.
Review by Diarla9 months ago
Deceitful and disrespectful. Deceptive practice of steering you to 13€ San Marco Campanile ticket vs 3€ Basilica ticket. Rudely ignore your request to be treated fairly by correcting the error that they encouraged to get 20€ more for an unwanted ticket. Email requests for satisfaction ignored.
Review by Taako Caudal10 months ago
we coudlnt use the vip ticket to get inside the san marks church because was flooded.I dont understand why they sell this tickets because san marks square is flooded 250 days a year,i asked to get the money back but they didnt refund the money
Review by Kedgey1 year ago
Easy to navigate, appealing to the eyes, quite thorough.
Review by FionaxStar1 year ago
The web site is perfectly organised and visible!
Excursions are the best that I have seen offered on the Internet.
Review by GJvH Mihaescu1 year ago
In simple word, i cant use the ticket witch i was charged for, and no refound... For me i real disapointment...
Review by Jerlin1 year ago
Very difficult to find the ticket I was looking for. I wanted the entry to St Marks Basilica (to skip the line). It is 3 euro per person. They want to sell you a much more expensive package that is not necessary. I finally found the cheaper ticket and purchased it. The time was great and entrance was quick and easy. Be careful that you find exactly what you are looking for before you purchase. There are no refunds.
Review by Further1 year ago
Super easy to book a “skip the line” at San Marco basilica ....while looking at the long line of people waiting.
Review by Elmina1 year ago
This was one of the most smooth tours we took in all of Italy. It was a little confusing where to go when we were picking up our tickets because they people passing them out were not wearing the attire they said they were going to wear but we just looked for the name of the company and was able to find where we should go. The tour guide was amazing, she explained everything so well and even coordinated it that we could skip the line too. I would definitely use this company in the future.
Review by Doepel Heneage1 year ago
Very bad , waited in line 2 times . They didn’t have printer
Had to walk a mile and half in the sun and terrible humidity to find a printer ! And we came back. We had to go through all security check again
Not convenient at all
Review by Osandha Kanji1 year ago
Booking the "Skip the Line" voucher was simple and straightforward. I must also thank the concierge of the Bauer Palazzo Hotel in Venice for directing me to the site to effect the purchase, and to think it was all done in minutes while I am half way around the world from Venice. Congratulations!
Review by Mikons Hoogendorp1 year ago
It was quick and straightforward to buy the skip the line tickets for St Mark's Basilica.
Review by Mekab1 year ago
Wonderful source of tremendous amount of information. Easy to book whatever tickets and tours you would like.