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Review by Phil Wilkinson11 months ago
Not quite sure what to make of these guys. They emailed me to say they were Listing my 'business' on their online directory.
I don't run a business, but they took mt website details and emailed me via that. They listed me as a photographer, posted my location on a map, along with my address and contact details, then when I tried to have them take it down - they ignored me.
Companies House has no listing for them. WHOIS was useless and they cloak their URL details. No numbers to call. Just a contact form on the website that either doesn't work or they ignore. Despite uncovering TWO email addresses for the company, still no response. SIX non replies.
So I went to the company that hosts their website. UK law suggests that contravention of GDPR by a website means the hosting company becomes complicit if they hamper or support the transgressor. Said host is wholly owned by IBM - and you can imagine how far I got with that! The hosting company cannot be contacted except through IBM (everything redirects through to IBM).
An exchange with the ICO yielded a couple of options, but a formal complaint will be better once I've explored those options.
It really should not be this difficult to have a PRIVATE address removed when a company posts it online IN ERROR - but they did and I'm unable to stop them (at the moment).
Frankly, if this is their level of customer care and service, two things come to mind:
1) Anyone using them to find a supplier ought to be aware that the names they claim to be businesses could be anyone/anything!
2) Anyone with a genuine business would be crazy to pay these people for a paid-for Listing.
Association with a company this badly run seems to be an association I wouldn't want to have - if I ran a business!
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