We collate all the best reviews from around the Internet so you can view them in one place
Review by carolyn y jones2 weeks ago
i have made two orders with this company within a month and have mot received neither order i have called bbb to report them,they don't have a reliable reputation,i cannot make contact at all
Review by Ebony3 weeks ago
I spent 119.00 I never received my merchandise. I contacted PayPal and they refunded my full amount. ITS A SCAM BE CAREFUL
Review by Rose Smith1 month ago
I ordered five items from Vencano. I received all five items in twelve days. Every thing was beautiful and fit perfectly. I will definitely order from them again. I don't understand why so many negative reviews. My clothes were just as they described and I ordered the size they suggested and was very pleased. The cost was also very reasonable. I am sorry for those of you not satisfied but I am completely satisfied and will order again.
Review by Sheila Bates1 month ago
After several attempts to call customer service no phone call works. No response
Review by Tia1 month ago
I ordered on 4-28-21 and on 5-5-21 all of a sudden there’s no order on their system. Luckily i ordered thru pay pal and I took a pic so they can’t rob me. I’ll never order from them again horrible system even worse there’s no number to call but I have an email.
Review by Gwyneve1 month ago
BEWARE! Clothes look NOTHING like website photos. And there is NO CUSTOMER SERVICE Email, Phone Number or Chat. I tried to Return item on their Website and it says Past 14 Day Return Date, but I just got it in the mail TODAY! I’m so unhappy and I definitely DO NOT RECOMMEND VENCANO.
Review by Athena1 month ago
BUYER BEWARE!!!!!Take all of the $$ you are wanting to spend on clothing from Vencano, wad it up in a tight ball and throw it in the garbage. I finally received my order from more than 40 days ago. I wish I had just deposited my money in the garbage because that's EXACTLY what this ENTIRE EXPERIENCE has been. The clothing is ridiculously small when I deliberately ordered TWO SIZES larger... the quality is absolute GARBAGE. One garmet was substituted without contacting me, and it's the worst garmet they sent... customer service is NONEXISTENT and you should just order elsewhere OR throw your $$ in the garbage. I HATE VENCANO AND EVERYTHING ASSOCIATED WITH THIS SCAM OF A "COMPANY"..... TRASH.
Review by Pissed off customer2 months ago
Ordered 03/21 and it's 04/13 with no items delivered (of six). No phone number for customer service. No chat features. I wish I'd read the reviews before ordering. What a JOKE.
Review by Deb G.2 months ago
Yes shipping takes a while but you have to expect that. I got exactly what I paid for. Lots of compliments on the earrings! I love the jeans. They fit perfectly! So does the top and it's even cuter than I expected! Both are very comfortable. Overall I am very pleased with my purchase
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Review by Patricia H.3 months ago
I bought from them twice. 6 shirts all together. The clothes fit great. It just took 3 weeks to get them.
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Review by Kasey J.3 months ago
I ordered my wife a hoody than after I looked up the reviews for this place and most was bad but I got what I ordered and for a very good deal I dont understand why so many bad reviews I'll be ordering from them again
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Review by Ofelia P.3 months ago
Do not listen to the 5 star reviews, they're fake. If I could I would give it zero stars. I ordered on Jan. 16 of 2021 and I still have not received my order. It was worth $400. I looked up where they are located and they don't even have a direct location. There is no number you can call to. I looked up their number online and when I called it said that the number didn't exist. This entire thing is a scam. DO NOT ORDER FROM HERE.
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Review by Margaret Q.3 months ago
Placed order Jan 2020, it's Feb 20 and still no sign of dress. Asked for refund or send out another dress. Their response was to offer me free shipping on next order NOT HAPPENING! Save your money for a reliable company
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Review by Sabrina l.3 months ago
Found some cut leggings and put three pairs in my cart shipping said the would be here by 2/6 it's now 2/19 payed 25.00 in shipping. So I tried finding a way to cancel my order so I can buy somewhere else. Can't find a customer service number or chat and when I went to cancel it said it won't give me the 25 for shipping back when according to the tracker they haven't even shipped yet. Absolutely terrible company which is so sad the leggings looked so cute.
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Review by Shovan S.4 months ago
I loved so many items so I ordered several things but items are not as they are described. Camouflage Jeans are not jeans at all they are more like polyester slacks. Comfy but not attractive. A blouse listed and pictured as having lace inserts on sleeves is not lace at all. It was just printed fabric. I was satisfied with the 3 sweaters I purchased. I still look at the site and want to order but I'm afraid items wont be as described. I paid for expedited shipping which was not cheap and it took over a month. Getting help thru customer service is frustrating. I asked for my shipping back and they offered it back thru a credit but needless to say I'm afraid to order.
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Review by Victoria R4 months ago
It took 6 weeks to receive 3 shirts . I returned 2 of them 8 weeks ago and still no refund . I WANT MY REFUND
Review by Eleanor H.4 months ago
I ordered an oversized mid thigh length chunky cardigan. The photo looked amazing. What arrived was simply laughable. The worst piece of tack I've ever had the misfortune to buy. It was mis shapen, poor quality. Wider than it was long (I ordered small). It didn't even cover my bum, so went nowhere near my thighs! It has given family and friends a laugh anyway, it really is comical! Lesson learned!
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Review by Michael S.4 months ago
Worst company ever! Do not order from them. Ordered a hoodie for my wife for her birthday and when it was delivered it was extremely too small! I paid close to $40 for the hoodie. Thats including $18 for shipping quickly. When I submitted for a return i have to pay $8 to return and gives me a refund of $11... On a 40 order? Im so pissed right now. DO NOT SHOP HERE youll be sorry!
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Review by Agnes Y.4 months ago
I have only bought one item from this site but so far the item was beautiful, of great quality and it arrived within a week. It was a bit small but I ordered a bigger size. I am in the process of losing weight so I'm keeping the small one and it will fit later.
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Review by Frustrated Customer4 months ago
One star is generous. This company is a scam. Ordered matching xmas pajamas for my family. Guaranteed xmas delivery. paid extra. they arrived a few weeks after christmas and worse quality than a cheap single time use halloween costume. Basically made out of a temporary tablecloth. Disgusted, and they are shady AF with their customer service. Not paying to return and have them keep the funds. I am $200 out because this company
Review by Anne-Marie G.4 months ago
It's been more than months! I order in October and we're close to February and I never receive my order yet! They say in 10-15 days. They're lying to consumers. It's 2 pulls for winter and they don't care. If I receive them in summer, it's just incredible. Yes I need to put a star, because I don't have choice.
Never buy from them!
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Review by Andrea4 months ago
I started receiving emails from them and didn’t sign up. Then when I select the unsubscribe button, nothing happens.
I told them I was reporting to bbb if I did not stop receiving emails.
Review by Chinyere Oji4 months ago
Have not received all my blouses since December
Review by Lisa R.4 months ago
Read the reviews on this place they are terrible when I finally received my dresses that I ordered there was one missing I have never received that dress or a refund for the dress I have been going back-and-forth with Vencano and their billing department they offered me a 5% refund on each dress I received if I kept the dresses I have yet to receive that refund or the refund on the dress I did not receive. Their dresses are very poor quality and don't look anything like the catalog photos you see on the Internet they are cheaply made and not worth the money.
One more thing I'd like to add is that I purchase through PayPal I had opened a claim then Vencano reached out to me to say they could not process the refund until I close the PayPal claim and guess what? I closed the stupid claim and they did not refund my money. Really bad business. I was so stupid to order clothing from then Vencano... and I urge you not to you might as well just take your money and light it on fire.
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Review by Sandra Riccaldo5 months ago
Sounds like quite a few of us are waiting for Christmas pjs.
Supposedly,my order was shipped from China on 21Nov. I should have done some research on company. I paid with PayPal, who are trying to get a refund for me.
