Never received my order, stay away from these scammers
Review by Browner Popov6 months ago
I ordered 3 weeks ago and still havent recieved My order!!! I e-mailed Them 5 times, but NO RESPONSE 😡 Stay away from this fake Company Who Will rob your money!!!!
Review by Segel Fricska7 months ago
I received a completely different item to that ordered and no response to my several emails sent in an attempt to rectify the situation. Should have read these other reviews first.
Review by Coya Sadrieva9 months ago
Faulty Innokin Endura T18II purchased & the retailer is not responding to my emails asking to return the device. VERY disappointing & terrible service.
I will be seeking a refund through alternate means.
Review by GezB9 months ago
Bought innokin endura t18 II. It´s a very good product. Shipping to Germany took one week. But customer support is not very good. they don´t answer on emails.
Review by Emilie Harangozo10 months ago
PLEASE STAY AWAY !! My product (innokin t18 ii) have stopped working after couple of weeks. I emailed them twice about the issue, no response. I phoned them many times, no answer. It’s very sad to see people doing business only to rob people. At the very least they should have decent customer service. Shame on you vapourmate for outright robbing people ! I will be taking this further with ombudsman and others, don’t be surprised if your business gets shutdown !!!
Review by Amanatiadis10 months ago
Been trying to return an order for a while now, no response at all. I bought a tobacco flavour liquid from them that tastes like PVA glue and gave me breathing difficulties. No response from their customer service.
Review by Aveshni Enney1 year ago
Purchased a Istick 30w, came home read the instructions and put it on charge.
The instructions said between 2 -5 hours, Came back in five hours. No charge.
Checked the security number and this is what I got.
security code:9873 4095 3460 5849
Attention! The security code has been checked before! This is the second query! Please check whether the following queries are done by yourself.
Latest check history:
IP:220.127.116.11 time:2018-09-16 00:47:30
Your current IP:18.104.22.168
Also got no receipt. One for Vat Person I believe.
Be returning it to the shop come Monday, will update.
Review by Beverie Phituksithkasem1 year ago
Excellent service,Excellent prices,Excellent delivery times.Web site is very easy to use and navigate around. Will definitely use again. Thanking you all
Review by Sideshow4 years ago
I've been a long-time customer of Vapourmate and noticed recently that they released their first own-brand product called the V-Touch. I was hesitant to order at first but so glad I did. It's a very high quality electronic cigarette and very affordable. Would highly recommend to big vapers!
Review by CRelihan4 years ago
reasonable price and delivery but
- an order that went missing in the post [£30] was not replaced and refused to refund me.
My expensive powerpack itaste MVP -£55 developed a fault after 5 months and Vapourmate hid behind 90 day warrenty to not repair or replace it and refused to accept UK consumer law that requires goods to be of a satisfactory quality- at least 6 months in this case- the matter is being dealt with Trading Standards.
Review by Hnzik Bradt5 years ago
excellent delivery excellent gadget excellent all round am so pleased I found you from one now ex 20 fags a day smoker thank you so much.
Review by MarySummer5 years ago
Have been using products from Vapourmate now for 7 months, two of us and have not touched a cigarette since we started and now have no desire to. We always have menthol juice and love the Hangsen. Have tried other products but always end up binning them as they are just horrible.
The delivery is very quick.
Review by Valrick Cubric5 years ago
This is truly a life-saver. I get to de- stress by actually breathing in a cloud of sweet nicotine vapour and blowing it out satisfyingly, without all the health risks that come with combustion. Am recommending to all my friends.
Review by Krzysiek5 years ago
This company bends over backwards to make buying the best vaporisers on the market a very simple and pleasurable experience . Fast, easy one on one support if you have a query or issue . I just can't fault them , I am very glad that I chose them to buy from .
Review by BBrown5 years ago
The caring, helpful team are amazing. Would highly recommended to anyone
Review by Chinan5 years ago
Verry helpful if they get something wrong they fix it right away not that they get it wrong often just ones since I started getting stuff from them. Verry quick delivery to North Scotland two days three max keep up the good work
Review by Yaron Mulongo5 years ago
Brilliant products i would and already have recommended this company to a lot of my friends who are also keen to quit smoking! I have done almost 5 months completely smoke free since using a vapourmate and I love it! Very reasonable prices and great customer service!
Vapourmate is rated 3.0 based on
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