DONT ORDER ANYTHING VIA MAIL!!!!! The habitually use snail mail, even if you pay for first class delivery. Not the first time this has happened... Order something Monday-2 day shipping. Comes the FOLLOWING monday, no refund on shipping costs
Review by Zaytoon4 months ago
Items were missing from my order. VaporBeast made it right by sending via UPS next day air. Have been doing business with them for 2 years now. Incredible customer service above and beyond. Highly recommend.
Review by Aseea Mavrynsky5 months ago
My first time dealing with them I screwed up placing my order thinking my order did not go through but it did. Michael is the rep who helped me and at the time he could not see where I had placed an order so I gave my order to Michael. Of course the next day my card was hit twice with the same order. So I got in touch with Michael and that day he took care of my card by placing the money of one order back on my card. I'm in Georgia and two days later I received my order which came packaged perfectly. FAST SHIPPING. I will definitely be using VaporBeast more in the future and Michael is my go to rep. He gets it done & done right.
Review by Luckson6 months ago
Terrible company, put my order on hold. its been almost a week. i paid for 2 day shipping. they havent shipped it. never sent me a single email about anything. holding my money hostage, and not shipping. with no reason. going to have to contact capital one and get this reversed. paid alot of money for products, AND GOT NOTHING. just a horrible experience all around. AVOID!
Review by Frigidaire6 months ago
no emails saying they got my order, or when its going to be shipped, or anything. just said ON HOLD , i paid for 2 days shipping, its been a week and they havent shipped it yet, just saying its ON HOLD. absolute bs. terrible company , i'm going to have to go thru capital one to get this reversed.
Review by BallerD Karav6 months ago
Great customer service Ashley was amazing!
Review by Laferne Crawford7 months ago
Ordered wholesale direct from vapor beast. Multiple orders occurred where products were missing. I had to proactively call customer service to find out what happened. Rather than issue a refund for products that were out of stock. I was issued a credit on my account. I vowed to not use their service again. Now a year and a half later I was curious to see if my credit was still available to me but my account has been deactivated on their site.
Review by Reemira ZWarycz8 months ago
I bought a replacement glass and some coils, it took 5 days to deliver when I paid for 2 day shipping. On top of that the glass did not even fit, and there was no email or anything to let me know it had been delivered.
Review by Ruohan8 months ago
Sales representative Ashley Long provided me with awesome assistance in arranging and selecting items for my Order #100818114. I received courteous and prompt answers to my questions. Customer service I received from Ashley is the main reason why I choose to remain a loyal customer to Vapor Beast. You guys are great! Thank you, Andrew Johnson (customer since 11/11/2015)
Review by Danh Lotenberg8 months ago
Great service and Very Prompt! I worked with Ashley Long and by far the best service yet!
Review by Svetlana9 months ago
This company is hands down. Cheaper product and excellent customer service!
Review by Tuukki1 year ago
Ordered a POD device along with juice and extra cartridges, paid next day air so I could receive it the next day. There next day air price wasn't bad and there free shipping service was like 14 days. They did have a cutoff if not ordered by 12 it wont ship out that day. which basically just means they are lazy and dont want to get it shipped out that day. So I was ok with waiting one more day for it to ship, but then the next day around 11 I get a email saying you have to fill out this form in order to ship the product, so I filled the form out and didn't get it back to them until 12:30 so they delayed the shipping again another day because I didn't get the form filled out and back to them before 12.
Review by Jaykumar Strazz2 years ago
They have really good E juice , and they ship fast plus they have everything you could possibly want for your vapeing needs
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