Paid extra for priority shipping, ended up being given the wrong tracking number which led to me missing the USPS delivery and not getting my product for 6 days instead of the 2-3 that I paid extra for. TO ANSWER THE RESPONSE. You are now lying because the receipt of purchase was 1/16/19 tomorrow when the post office is open 1/22/19 it will be the SIXTH day. This could of all been avoided if I was given the right tracking number to begin with. It is neither USPS fault or my fault. Tomorrow will be the 6th day since USPS is closed today if I was given the right tracking number by YOUR company I would of been informed that the product was coming. Based on other reviews it seems this isn’t the first time someone who paid extra for priority shipping had trouble with tracking on your company’s part.
Review by MWynkoop8 months ago
This was my 2nd purchase and it was just as good as the last time. Great price and fast shipping again.
Review by Ibtesam8 months ago
Item as discribed, great service.
Review by Hyekyung Taskunaite8 months ago
Excellent small device.
Review by Evgame9 months ago
prompt delivery, no complaints about VapePen.us. The product was disappointing, but that's not their fault.
Review by Pimpn9 months ago
Great service and selection
Review by Madda9 months ago
Excellent service and quality product. Delivery speed was super fast and I will be back for additional items as the prices are fantastic.
Review by Connal Thoeny10 months ago
Great service had thought I placed in order , I screwed up in the address section so instead of billling me and sending to wrong address they reached out and. We corrected the matter . It was all my fault but they did go out of there way to verify address matched. No company in China would do that !
Review by Annaliese1 year ago
I was very excited about buying from their site. Found a great product in the dipper by dip devices. But the shipping is a joke. They give 2 options free “which I should have chosen” and am extra $5.00 for faster service and tracking. Should have never went with the extra. It didn’t arrive on time and the tracking was rubbish. It said one but didn’t arrive till 2 days after. Customer service tried to tell me it would arrive as noted but as I explained the USPS don’t come twice in one day. They never responded to any other messages. When I did receive it like I said it was great but overall experience. I’d definitely find somewhere else to do this kind of shopping. Reply still don’t justify the shotty shipping. Never said I expected it in a day. Just honor your receiving day and give reliable information.
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