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Review by Arndt1 year ago
Trustpilot is adding the stars. Howelse can the come up with a score of 3 stars out of 3 really bad 1 star reviews? Funny algorithm...
Regardless, Yapstone is a bad payment provider, living of interest from money that's not their's.
Avoid at all costs.
Sourced from Trustpilot
Review by John S1 year ago
Yapstone decided to charge an extra 3 % (making 6% in total) to get your money when a guest books and not when they've checked in - apart from being a total rip off having opted into this (I can't operate my rental without money in advance) somehow their opt in service didn't work so they have booking money for several bookings and can't tell me when I'll get it - these people are the very worst of middlemen they do absolutely nothing (it's all automated) and charge crazy amounts for their "service" in some countries this would be called Mafia behaviour - Yapstone are leaches on the vacation rental business ......the only good thing is that other leach on the vacation rental business HomeAway who is Yapstones main customer are in the process of dispensing with Yapstones' service so that will hopefully get rid of one leach at least
Sourced from Trustpilot
Review by Andreas T.1 year ago
A service that is not worth its money. Opaque business practices.
Customer service is a horror.
Sourced from Trustpilot
Review by Tracee1 year ago
HIGHLY CORRUPT AND DISHONEST.
THIS IS HOMEAWAY'S PAYMENT COMPANY. HOMEAWAY & VRBO USE THEM TO PROCESS YOUR CREDIT CARD PAYMENTS WHEN YOU BOOK. UNTIL TODAY THEY CHARGED 3% AS A FEE. OVERNIGHT--W/O NOTICE TO ANYONE--THEY CHANGED IT TO 6%.
THEY ARE FORCING US OWNERS TO TAKE IT OR WAIT A YEAR TO RECEIVE YOUR PAYMENTS TO US. NO ONE CAN WAIT A YEAR TO BE PAID.
THEY CHARGE YOUR CREDIT CARD AS YOU BOOK--- AND NOW ARE GOING TO HOLD THE MONEY--AND NOT PAY INTEREST OR ANYTHING.
DISGUSTING--AND THEY KNOW THEY HAVE US OWNERS "OVER A BARREL" BECAUSE THEY RUN OUR WEBSITE AND CALENDAR AND ACCOUNTING PROGRAM... SO WHAT ARE WE GOING TO DO--PAY UP, BECAUSE THIS IS A HIJACKING!
DISGUSTING. ALL THIS GREED EVER SINCE EXPEDIA BOUGHT HOMEAWAY & VRBO WITH YAPSTONE AS THEIR PAYMENTS COMPANY. EXPEDIA, HOMEAWAY, VRBO, AND YAPSTONE SHOULD ALL BE ASHAMED OF THEMSELVES.
Sourced from Trustpilot
Yapstone is rated 1.0 based on
4 reviews
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Contact
North California Boulevard 2121
Walnut Creek
94596
United States