A service that is not worth its money. Opaque business practices.
Customer service is a horror.
Review by Boltirin3 months ago
HIGHLY CORRUPT AND DISHONEST.
THIS IS HOMEAWAY'S PAYMENT COMPANY. HOMEAWAY & VRBO USE THEM TO PROCESS YOUR CREDIT CARD PAYMENTS WHEN YOU BOOK. UNTIL TODAY THEY CHARGED 3% AS A FEE. OVERNIGHT--W/O NOTICE TO ANYONE--THEY CHANGED IT TO 6%.
THEY ARE FORCING US OWNERS TO TAKE IT OR WAIT A YEAR TO RECEIVE YOUR PAYMENTS TO US. NO ONE CAN WAIT A YEAR TO BE PAID.
THEY CHARGE YOUR CREDIT CARD AS YOU BOOK--- AND NOW ARE GOING TO HOLD THE MONEY--AND NOT PAY INTEREST OR ANYTHING.
DISGUSTING--AND THEY KNOW THEY HAVE US OWNERS "OVER A BARREL" BECAUSE THEY RUN OUR WEBSITE AND CALENDAR AND ACCOUNTING PROGRAM... SO WHAT ARE WE GOING TO DO--PAY UP, BECAUSE THIS IS A HIJACKING!
DISGUSTING. ALL THIS GREED EVER SINCE EXPEDIA BOUGHT HOMEAWAY & VRBO WITH YAPSTONE AS THEIR PAYMENTS COMPANY. EXPEDIA, HOMEAWAY, VRBO, AND YAPSTONE SHOULD ALL BE ASHAMED OF THEMSELVES.
Yapstone is rated 1.0 based on
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North California Boulevard 2121