We paid almost 600 euro for a rental villa in Portugal. We paid the money 2 and 3 months before our holiday. Vacasol didn't pay the money to the local agent in Portugal. Who is the curator from Vacasol?
Review by Mishali3 years ago
BEWARE AS THIS COMPANY AS DECLARE BANRUPTCY WITHOUT ANY PRIOR WARNING TO LONG ESTABLISHED PROFESSIONAL RELASHIONSHIPS.
IT HAS ACTED WITH BAD INTENT AND OWS HUNDREDS OF THOUSANDS OF EUROS TO SEVERAL TOUR OPERATORS AND PEOPLE THAT HAS BOOKED WITH THEM IS LOSING THE HOLIDAYS.
PEOPLE LIKE THESE SHOULD BE ARRESTED FOR LIFE!
Review by Vadims4 years ago
Vacasol has the worst rental agency service I have experienced,. Vacasol forced us to reschedule, even after rental confirmation (Vacasol has overbooked); the house was dirty and horribly damaged, but Vacasol did not support and refuses to refund. Beware and look for the good agencies that are not misleading with old photos and misleading descriptions.
- Have had extensive contact with Vacasol Support (e.g. Laura, Nicole..), who did not help, nor resolve anything. Plus: they charged us too much credit card fees - also without refund, though we have complained
Review by Behold4 years ago
The House was very nice and we spent amazing holidays in the beach with all the family!
Nice weather, the house was close to the beach, we also rented a car so everything was really close, and the area was quiet so we also could relax a bit.
Since I booked until I arrived I felt always assisted. Vacasol team solved my Doubts in all moments, it's easy to contact them and is one of the most important things for me when I pay for something in Internet, the majority of the companies are hidden, they just sell you the product or service and disappear and then forget about you, you have to investigate all over to discover how to make an annulment or change change something. So in this aspect I was very happy,
I definitely recommend this company!
Review by Ryansermy9 years ago
easy to use and navigate. Large selection of vacation rentals in southern europe, Italy, Croatia, Spain, France etc
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