I trusted this was a legitimate company and had bought a lightsaber toy a really expensive one for 251 dollars and I am waiting on it to ship out it's still saying processing. I'm hearing these scammers got other people too. I'd like to report these crooks for scamming people their customer service is a joke their phone call goes straight to voice mail and I want my refund and they reply to no email and so there's no way to contact them for my email
Review by Caitrio2 months ago
I bought an Initiate V2 and a Dark Initiate - both are splendid. I then bought a Bellicose, but it was sent with the wrong screw to keep the blade holder in place, so I contacted UltraSabers and they sent the proper replacement screw ASAP. Very satisfied with the attention they put into their customers.
Review by Milosava Heidkamp2 months ago
Very nice sabers built with high quality aluminum I run a small polishing and plating shop and polished the saber hilts to a mirror finish after receiving them
Review by Jayeshbhai2 months ago
Really smooth and obvious direction as to how to purchase. The process as to constructing the saber was informative which attributed to a large degree of purchasing confidence.
A large number of options overall, all detailed. I'm excited to receive my first ever Saber/Sabers. I just hope I do not experience any delays and that they arrive by Christmas!
Review by Wheato2 months ago
Just bought my first lightsaber from ultrasabers through the mystery box. Very happy with what I got.
Review by Stunnel2 months ago
Came with no instructions on how to take batteries out and charge them. Also this material is worth cheaper than I paid for it
Review by Rahmiah2 months ago
With the new Star Wars movie, i had to wait a little more than a month because they had too much orders but I received it two days ago and honestly, that lightsaber worth it ! The shipment is very well protected, and the lightsaber has an incredible light once activated, you feel like you have a real one in your hands ! Plus the hilt is very well made too, you see and feel that it is quality.
Review by SKennedy3 months ago
I made a very big mistake in the ordering and they where very good in fixing the problem I'm very happy with service and product
Review by Haileene3 months ago
Their products are great quality. The problem is that they don't have great customer service. If you call the number, you'll get a voicemail telling you to email. And when you email, it'll either take a while or it won't happen. I'm still waiting on a reply back from from a question on 1/9/20.
Review by Busan3 months ago
My lightsaber came and I took of the bottom to see what batteries it needs. I put the bottom back on and then I got new batteries to put in and I couldnt take off the bottom and its completely stuff and i attempted to take it off but it wont come off at all.
Review by Jojogee Stanicic3 months ago
I was really happy with the saber upon delivery. It's everything I imagined it to be when I had gotten it in the mail. The only downside I had was the delivery time, it went past the expected ship out time by a few weeks and kinda made me feel like the order had gotten forgotten about. Upon reaching out I did get a response back fairly fast and got my situation resolved quickly and very politely.
Review by Noslen Vizzola3 months ago
Nice website layout, and getting what I wanted to so far is simple and easy. As it stands I'm excited to get a light saber!
Review by Zaggi Eso3 months ago
I have waited over a month for my order to begin its shipping phase, but more than a month after I place my order it is still processing. For all I know, it probably hasn't even begun being made. My order was over $250.
Review by Nassim3 months ago
The website is easy to follow. and it’s kinda neat that you can go through and pick out even the smallest details of your saber.
Review by Milliken3 months ago
The quality of the product delivered is great. The blade lights up very bright and feels sturdy and solid.
Review by Eurvin3 months ago
If you need a question answered they get back quickly and seem to be nice people.the product is strong and does look nice the workmanship seem to be just as good!
Review by Jancustomer3 months ago
La navigation est fluide ...Quand à la mise en place du site , elle est fuide ... Merci à vous !
Review by GroyRoy Krid3 months ago
The quality of the saber is awesome overall, but I have a few complaints about the time delivery and that the company which delivered it charged an additional tax for no apparent reason
Other than that the saber itself it's worth it
Review by Thalisa Chuanroong3 months ago
I love ultrasabers. They are quality blades for the best price. If they need anyone to test out their products, I’m your Jedi!
Review by AmandaLRobbins Ksaiby3 months ago
My experience was not that great. I ordered my lightsaber December 14 hoping that was enough time to get it before Christmas. I finally received it a month later. I know Christmas is a tough time when it comes to get orders shipped on time. That being said let me share my experience. First after a few weeks I sent a email and got a automated response saying they was behind on orders. Another week or so I sent another email asking for a person to respond to the email. With in 24 hours they got back to me and apologized for the delay. They gave me a 20% off discount code that I will not use because I'm not ordering from them again. Not because the item was late but because there shipping cost is just way to high. Other sites like ultra sabers can ship for about half what they charge. It cost me $21+ for shipping. I ordered a saber from someone else that was a lot farther away and the shipped it for less than $10 and I got my item in 3 days. Now ultra sabers did upgrade my saber free of charge but only after I was told my saber I ordered was out of stock. The lightsaber I ordered was the dark initiate v2 they upgrade to the v3. It was a Christmas gift for my son and yes he loves it. One more thing I'd like to say is as I was waiting for that saber I decided to build one out of sink parts, pvc pipe and some old flash light parts. I Ordered a single deep red cree led a thin wall clear blade from the custom saber shop that I received in 3 days. The build turned out great and the saber is just as bright as ultra sabers. I used a 18650 rechargeable battery for the power. I'm sure thing would have be different if it wasn't for the holidays but that is something every company must be prepared for. But like I said the shipped is to much.
Review by Stottmeier3 months ago
Order was received a bit late but was understandable due to time (before christmas and right before new movie release). Customer service was very friendly and accommodating.
Review by Tenita3 months ago
Awesome experience so far! Website easy to use, with a lot of really cool designs. I would love to learn how they are made and built.
Review by Adefolakemi3 months ago
As always, good quality items. I asked for information about how a pommel suited a certain body and they sent me pictures directly so I really knew what I was mounting.
Review by Hidaliz Minorczyk3 months ago
Ordered the $75 Mystery Box from UltraSabers.com and got this amazing Overlord saber with Emerald Leds that switch back and forth between green and blue. Couldn't be happier with my purchase!
Review by Punsiba3 months ago
The price is ridiculous and the taxes are outrageous and the discount code didn’t help it went down to 126.35 then the taxes made it go up to 153