I purchased my family vacation a few years ago. We purchased a "Dream Week" vacation long with a rental car and a cruise aboard the "Grand Celebration" which I have never heard of before. My family and I have cruised six times on various ships and never heard of this one. Since then it has been a night mare. This company promises hotel stays at Radisson, Wyndham, Hilton and Ritz-Carlton to name a few. When you try to book these hotels, they aren't available. None of them? I tried to call and book. No properties available except no-name properties nobody has heard of before. Stay away from this company. We still haven't taken our trip and no one is returning my phone calls. Buyer Beware could never be so true. Either supply me with what you promised or give me my money back.
Review by Kezwann8 months ago
My family and I are very happy with the above and beyond with this company, will be going on my next vacation thru them.
Review by Rouncey9 months ago
So I book my vacation , the customer service was awesome ! I would recommend everyone to book there vacation through ultimate getaway. I paid and got what I want . My boyfriend and I really enjoyed ourselves. Next year I will be booking my vacation with you guys !!!
Review by Andanson1 year ago
What an amazing experience the package was very affordable and the customer service was excellent from beginning to end. I will definitely come back she refer orhers
Review by Janice Harrison1 year ago
Got a good deal on a trip to the Caribbean's no complaints I got what I paid for and I enjoyed my vacation I would recommend this to everyone I know I can't wait to go on vacation again
Review by Nazaha Navalai1 year ago
I wanted to go too Trinidad and i looked up prices it was expensive so i looked up ultimate rental getaways and got my tickets and etc. At a reasonable price
Review by PancakeFeet1 year ago
I am extremely satisfied with my experience with this company. Im from Canada, traveled to Orlando for a week with my 6 year old daughter. Our first time traveling to Florida. The package my agent offered was very affordable. I thought Itd be expensive like other companies. She was very patient with me & understanding. I had 100 question and she answered every last one with a great sense of humor. Honestly best customer service. Best Vacation Ever!
Review by Heliane1 year ago
I booked a trip to DR. Thank you for helping me make my daughter's 18th Birthday a affordable and memorable one. I will definitely use your services again.
Review by LouieTVR1 year ago
I had an amazing time.. No issues and I'm going to Florida again in Nov.. Went with a group.. Next time I'm going with someone special..
Review by CaptJackG Yogarasah2 years ago
Love the customer service! Just booked my third vacation. I like how theres always someone there to answer any question you have and help you through the process.
Review by Kayson Durby2 years ago
Ultimate Getway phone call
They offered me a 7 day car rental, 3 day 2 night stay in Ft Orlando , the a 3 day cruise on Bahamas Cruise on a ship called Grand Celebration never heard of it. plus 4 day 3 night stay in Orlando, all for $498 pp.
Review by Monnett Jumri2 years ago
This started with a call and I was very hesitant at first I normally don't do any business transaction over the phone but the sales rep did catch my attention..... I gave it a try we are currently on vacation in Ft Lauderdal Florida and we are having a blast.. I am thankful my family and I made it past the rain down here.... it is 12noon we are on the beach we are heading to Orlando tomorrow for them park activities.... I had some time so I think they wil be grateful for my feedback..... I appreciate this package
Review by McCarl Newbronner3 years ago
They said it was not a time share. It was. 4 hours long & they run you all over the place & they are so mean & rude. I have 3 weeks left & will not be using them. If I ever get any other calls. I will be hanging up.
Review by Kerieffe3 years ago
I was sceptical at first but took th chance anyways I don't normally write reviews but I did tell my agent of I had a good time I would. We got home tho morning I will travel with her again thanks
Review by Konstiantyn3 years ago
I paid 500 dollars for a cruise vacation
I paid and signed the document, looked them up found a list of complaints saying that they never got their money back. They also never got their cruise tickets even when they called the line.
Review by Japel3 years ago
I was employed by this company,,,Let me started by saying I have read some of the reviews and based on my experienced FROM THE INSIDE this is a SUPER SCAM . I think some of the reviews maybe written by the managers /owner . I say this based on the fact there is something very wrong going on with that business . A person paying for this so call vacation will spend more than they would if they book a vacation on there own. PLEASE don't let these people take advantage of you and your hard earn money.The managers are disrespectful to the employees . They hire and fire daily . BEWARE!!!!!!!!!!
Review by Mayyun Chauvey3 years ago
I was very skeptical of buying a vacation package through Ultimate-getaways as it started with a solicitation call. They gave me an offer, I told them what would work for me, they ended up providing an enticing package of 5 one week vacations to be taken as I desire over the next 5 years. My family just finished our first week up in the Poconos. It was a wonderful resort, Split Rock, and I've now been in contact with customer service to get my next set of details to book week 2 for next year. Customer service often is unavailable at the time of my call but have always called back within 24 hours if not the same hour. I believe they work with you to get you a package that suits your needs and is great value. I recommend them, and am so glad to have been solicited even if I was wary to begin with!!
Review by Trippie4 years ago
I purchased my package with ultimate rental getaways last month May 12, 2016 I bought a 6/5nights in Orlando and 3/2 cruise. Even though I was kinda hezatent about going down to Florida in Orlando because of the tragic that happend there ...... I did promise my kids if they all passed to the next grade level I'd take them to Disney world. I have a 14 , 11 and a 5 year old all boys. Yes very challenging to handle but love them dearly. I didn't think we were able to book as soon as we bought this package because they do require a 30 days advance notice. However I was able to explain them my situation. I will be getting married next month on the 10th and promised my kids before I leave for my honeymoon I'd take them to Orlando. We just can back from our vacation and I wanted to share my experience with the company to the world. Customer service was extremely helpful I've called 7,8,9,10 o'clock night at times and always was able to speak to someone. I asked all the questions in the world and each and every one was answered properly ..... by the way Florida is beautiful even though we got caught in some rain in Orlando it was still a blast. Although I'm not a cruise person my family and I did enjoy the Bahamas beautiful island. Will I do this again absolutely I already bought a package for our honeymoon it's called the dream week I'm working with one of the ladies in customer service she is helping me plan it out.... to all the families out there that are thinking of buying a vacation package with this company it is worth it. -Isabella
Review by Coudray4 years ago
I'm actually on vacation now just came from FT Lauderdale beach it was very nice and relaxing I'm at the Ramada Siuts very clean and luxury hotel we are taking the cruise next so that should be exciting then Orlando it is. Everything was worth it.
Review by Benghone4 years ago
They told me I won a free vacation and I inquired making sure to verify things. He then hung up on me. It is an unsolicited call and my number is on the do not call, and is a cell phone. Please follow the law.
Review by Kunwarpal4 years ago
If I could have rate this a 10 I would sometimes in life you have to give credit when and where it's due. I'm starting the gym again cuz I think the cruise hit the spot.... I will start traveling with ultimate rental getaways when ever it is I would like to visit Florida or have a relaxing cruise
Review by Chiclanero Fendrich4 years ago
Just got back home and my vacation was breath taking my sister and I had so much fun we never been to Florida so that was our first time. We went to the drive thru movie called the swap-shop very different I wish we had this back home we live in Indiana. The whole process was as smooth as a baby's bottom I attended a Tour presentation it wasn't bad at all we had lunch and seen 1 property my sister and I wasn't interested so we left and continued our vacation. I'm happy I saved money from this trip normally I'd be spending thousands we spent less then that so I was pleased we are planning our next vacation and this time the whole family will be attending.
Review by Ebany4 years ago
I did one of the dream week Package and boy i can say it was a home away from home i had a full kitchen where i can cook for my family and didn't have to go buy food every other hour. I only have boys so you can imagine how that is they are always hungry. Anyways we had a blast we did Dominican Republic Eastern Coast, it was beautiful it was our first time so we went all out will we do this again absolutely.
Review by Vasatha4 years ago
We had a great time here in Florida this is my second time here but its been over a decade and everything has changed. My daughter is thinking about moving down here we live in india. Im glad i had the chance to see florida again we went to key west and south beach boy was it beautiful. We stayed at the ramada hotel very cleane and nice thank god for the rental car. The cruise was great bahamas was beautiful i did a lot of shopping and relaxed by the beach. I can say all these good stuff but yall would have to experience it for yourself. Customer service was very satisfying my trip was well spent and i will be doing it again next year!!!!!!!!!! Thank you Ultimate Rental Getaways for this vacation!!!
Review by Jamaul4 years ago
I'm going to be completely honest at first my wife and I thought this was a complete scam we paid for a outstanding package the seemed to be to good to be true so we decided to call and cancel after speaking to one of corporate managers I got a better understanding to this company... So my wife and I decided to not cancel and continue with the purchase. We landed back home in Texas two days ago from Ft Lauderdale Florida and we had the time of our lives I mean everything happenes for a reason and it was worth the chance. It was my first time in Florida my wife on the other hand has been there Buiness reasons..... I didn't get to visit every where but we purchased our send package today for next year I referred my brother and his wife... This is a great company give them the chance like my wife and I did it's very much worth it. -Mitch