Thrift Books Reviews

Over the years I have had books here and there that have arrived slightly damaged and I was OK with that. Lately, they have allowed too many terrible copies to be shipped out. This is the second in a month I have received (Before The Darkness Falls) with the cover almost completely detached. I seriously doubt I'll be using their services anymore after this mess.

Lots of options, and easier to target a focused search for specific book titles or type of book titles, without the clutter of ads, or distractions of every other type of product (a la Amazon).

I frequently order from Thrift Books. My orders are received promptly and in the condition I expected. I have been very satisfied with Thrift Books.

J'ai avez le experience j'ai pense(pour le prix, c'est comme ons pour anticipe ) Le plus je lit different versions de "Constellation" par Adrien Bosc, le plus certainment, c'ettez ecrite pour couverez le verite. Jamais UNE MOT de "Sabotage" "Meurder" ou "Asasination"

Hi Guys, I think I have to update my "review". The book was delivered on 5. 02. 2021 and it's in shape described on the website, so everything is fine. The only problem was delivery time, but I assume it was a derivative of a cheap postal service and not ThriftBooks [email protected]: Apologies for my previous review!

Selected, bought and paid for a book by Brian Shul. Actually received a crappy cardboard calendar dated 1997. Threatened legal action, they have promised a refund - if this is not forthcoming immediately l will sue. This company is a fraudulent scam, never ever deal with them! Unfortunately l cannot give a zero star rating- would give a minus score if l could.

Don't buy from these guys especially through eBay. I paid and they did not send my book. EBay will not help after 90 days. ThriftBooks still state they have the book in stock on their website, but refuse to fix the problem saying it has to go through eBay. They have my money but are not ethical enough to send the book. Some people were lucky to get defective books when they paid - I received nothing and they will not support their customers.

I use thriftbooks to buy books all the time. My books have always arrived in great condition, mind you i always purchase the cheapest condition. Ive been using this company for years and will continue doing so. Also delivery is with a week... for me at least.

Ordered a book that I was very excited about. Book did not arrive. After waiting several weeks and continually checking the tracking, I checked in with the post office, who informed me that the book had never been shipped. When I tried to contact Thriftbooks customer service to ask what was going on, they responded by refunding me and telling me there was nothing else they could do. They refused to help me try to find the item or even to confirm that they had actually sent it. When I sent them the USPS message stating that the package wasn't sent, they just stopped responding altogether. Poor customer service, dishonest business practices. Absolutely do not recommend.

I ordered 5 books from here with the hopes of getting books that I can use for copying for our Bible Study. I understand "gently" used, but not "totally" used. There is no where for us to write, let alone use our own thoughts as we study God's word. I am so disappointed with ThriftBooks for selling me "totally used" books, regardless of the price. Don't just take my word for it, judge the books from the pictures yourself.

Ordered a book last month from them. Expected arrival date was the 1/1. It's over a week later, and nothing. The label was printed instantly, but it then took 4 days to be delivered to the first processing center, according to tracking information. There have been no further updates, after that. Also contacted the shipping service with the tracking number I was sent, and they emailed back saying that it was an untracked service.

Edit, as of 4/2

Reached out via email to ThriftBooks, to explain what was happening, a couple of days after posting my initial review. The person who responded to me looked into things, couldn't find any further details, and issued a refund within 24 hours. They also stated that were the book to show up, there was no need to pay again.

Then, on January 29th, 29 days after the estimated arrival, the book showed up in my letterbox.

So, great customer service has completely changed my opinions and feelings in regards to everything that's occurred.

4/5, due to slow delivery, poor packaging, and a tracking number for a book sent through an untracked service while I was given a tracking number. Would shop again, and recommend to others, but only if you're not in a hurry.

I have recently discovered that the same thrift books I have been ordering off of Amazon I can get directly now from the supplier. Their free shipping rate is easy to achieve, the books are in the condition, or better, than they advertised and they come in a very timely manner. After 4 orders of 4+ books each, I've been nothing but pleased! Keep up the good work Thriftbooks employees!

Very disappointed with the product provided and with following customer service handling the complaint.
I received a gift from my sister, who went through an extensive search to find exactly what i wish for: first hardcover editions. She found them by the advertising description on thriftbooks.com.
What i got, however, wasn't what was advertised, but the same work of literature in a paperback, even with the previous price sticker for $3.99, when my sister paid $60.
She was able to recover $30 for the second faulty paperback version of another book. However, since I removed without thinking much about it, (it was a gift, after all, and NO note with order details was included in the package).
When addressed with the company rep my sis was told that since this small sticker with barcode is missing, they will not return her payment, although my sister provided them with her order details AND photos.

I've been able to get the best prices, free shipping, and a free book almost every other order because of their rewards program. Great set up!

I have used ThriftBooks for a few years now and I have never been dissatisfied. I will say I wish they had more details about their conditions of books for purchases. Customer service has been helpful and prompt. Ex: they refunded me and sent a second book when my first one had not arrived. I have had enough points to get a free book every so often. I think it's a great way to buy used books affordably.

Paid $60 for a hardcover first edition. They sent me a beat up paperback twice before I returned them both. Even though their website said they had two more copies, they said they could not guarantee I would get the correct book and recommended I mail it back for a refund at my expense.

I have bought from thrift books a lot recently and they simply have the best quality and prices. With the free shipping over $10, you can get 3 like-new condition books for only $15! And the like condition is truly like new. I have only had 1 problem with this site and it was when USPS lost my book but they provided a full refund within a day. I highly recommend this site.

horrible!!
- prices fluctuate significantly (items i had in the cart got significantly more expensive when left there for a few hours).
- items not as described
- customer service poor - i was told to return a item for a 'full refund' (when not as described) even though i live overseas & the shipping cost makes it an impossibility. i'm appalled that any thinking person would even suggest it!
when offered a refund for a book that was not at all as described, i was offered 15%(??) - practically EVERY decent seller/site is fine to take full responsibility & compensate with a FULL refund without the joke of 'returning the item'
- items arrive late (so their delivery estimates even during the covid situation are STILL inaccurate/flawed, but as a CUSTOMER, you're expected to be understanding & supportive of THEM(??)
not impressed at all & would NOT recommend to ANYONE.
want a better option? go with powells books - their customer service standards are MUCH better as are the conditions of their books (which are nearly always BETTER than what they're listed as).

Wish I read the reviews... bought several books in "like new" state but all of them had some sort of defect. One had a gash on the cover, another had brown dirt stuck on the cover, inner spine ungluing, all of them had bent pages, etc. They send the books in a thin plastic bag with 0 padding, so they arrive even more beat up from the postal handling.

I understand this is a used book site blah blah but I specifically paid more for "like new" condition and they arrived looking like this.

Prices are no better than if I had bought at amazon or target. Shipping was extremely careless. Items are not as described on the site. Products that should have been in new condition are all damaged. They try to switch and bait people (offer new book-send an old book) hoping they won't pay out of pocket to sent back. Do yourself a favor and go to a reputable store with good shipping and return policies or you'll just be wasting time and money shipping these guys their damaged products back.

States that they ship via Fedex when they ship USPS standard, so high shipping charges for very long shipping times. When I inquired about the shipment up front in order to avoid delays, they specifically stated that they use Fedex, then sent through cheaper alternative anyways. When challenged on this, they continued to deceive. Buy your books elsewhere.

I have been using Thriftbooks for quite a few years now and I have had nothing but great service. Books are always on time as well as in the condition they promised. Has been the only place I have went to since I found it. Books, movies, music, video games, and all at great prices. I tell people about this place all the time because I have been pleased with them.

This store is good I have ordered many books from it and have all came when they say and in good shape.Can' t beat the price.

Thriftbooks is Not A Scam, they are legitimate and have great used and new books. I give them an A-minus.
There is no perfect business. But if you should come across an error or dissatisfaction; Thriftbooks will resolve it and/or return your money promptly!

I have ordered 20 books so far. Extremely happy. Really good for finding older out of print books. And even some newer books at a great price. Stop complaing you're buying used books they're not going to be perfect.