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Review by lotus9 months ago
Ordered 2 t-shirts as gifts. Only one arrived, and when I contacted customer services via email they were very good and sent out the missing t-shirt immediately which arrived within 2 days. However, the quality of the women's t-shirt is very bad (the mens was fine). There are marks surrounding every bit of stitching on the t-shirt like it's been melted, so I asked them to replace it. They said they would not because the marks should come out in the wash. Considering I bought this as a gift I don't expect to have to wash it before I send it to the person! Anyway given it's not the easiest of times for any business right now I will wash it and if it doesn't come out as good as new then they have agreed to send a new one (if I can provide photos as evidence).
Unfortunately I wouldn't recommend buying from here due to the low quality products and the fact that you might not even receive your full order, and if you do you may have to wash it straight away as they said "We use a binding agent called pre treat which can sometimes leave residue on the garment. The marks will disappear the first time the garment is washed.".
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