Ordered a racket to be delivered the next day, air express, at an additional $10. It fook 3 days for the racket to arrive, and though the $10 was credited back, no way would it arrive overnight, much less the 2 day free shipping. I needed that racket for an upcoming tournament, but it did not come in time.
Review by ElBatte Kysel9 months ago
Picked three racquets listed as in stock and ready to go late Friday night from the demo program. They were set to arrive Wednesday perfect timing as I am off on vacation all week and could have a lot of play time to figure out which racquet was best for me. I kept pulling up the order for tracking info and around one pm I noticed my order was on hold (for a back order) I specifically picked in stock racquets. I called customer service and they said it will ship in 1.5hrs. I called again at 8:45 and was it should ship tomorrow (they said no Guarantees) They said they were really backed up with racket stringing. Maybe they Should have been honest in the rackets they have available. I will now be contacting Midwest Tennis which I should have done in the first place don't make my mistake. Order number 12496988
Review by HayAltley10 months ago
I ordered a racquet for my son. I opened the box, he held it and felt it was oddly weighted so I immediately revived it and sent it back (ordering a different model). Upon receipt of my return, TW informed me that the was "ball fuzz" on the racquet (???!!!), and deducted a 25% fee and refused to credit my original payment but instead issued store credit). Since the racquet never left my kitchen, there's no chance it could have picked up any stray "ball fuzz". Super disappointed that a company have purchased from on many occasions would engage in such deceptive practices. I see from the many other negative reviews, this is not an isolated incident.
Review by Huaying1 year ago
I joined and had a grateful training.
All Staffs are very helpful, and train you very well.
Review by Cadishead2 years ago
Tennis Warehouse offers free shipping on orders over $75.00 They also provide free returns. I always use them because I know that if something doesn't fit or work out that they will return it with no questions asked. They are a quality organization!
Review by Annatolia Dbdm4 years ago
Their ability to ship/deliver on time is just awful. I have had several really bad experiences. I have called customer service each time and have never gotten any help.
There is nothing they sell that can not be gotten elsewhere. Save yourself the headache. Shop elsewhere.
Review by Obele7 years ago
Tennis Warehouse has great deals on rackets, shoes, grips and other tennis equipment. They also have a pretty good racket demo program where you just pay for shipping and you get four rackets. My favorite part is their liquidation section: http://www.tennis-warehouse.com/liquidation.html
Review by CustomeParagon7 years ago
Tennis Warehouse is a great place to get a lot of cheap tennis stuff online. Things that are worth getting: reels of string--even if you don't string your own rackets it's still way cheaper to buy a reel and give it to your local pro shop or sports store to string your rackets for you. Occasionally Tennis Warehouse also sells demo rackets so you can get a deal. Their shoes and other stuff can be cheap but you should check around on Amazon, local stores with sales, etc.
Review by Proinnsias Rishko8 years ago
Great selections, prices, and customer service
Review by RMLectronics11 years ago
I bought from this plenty of times. It is great discounted tennis products. It's just like any other business website.
Review by JimWes11 years ago
Pełen wybór sprzętu tenisowego.
Tennis Warehouse is rated 3.0 based on
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