I bought a Milandirect electric pasta machine which I used once and the plastic blade broke. I followed the recipe suggested for the machine.
A heap of rubbish.
When I bought it; the following week they reduced the cost by half.
I would not buy anything on this site again.
Review by Wilona2 years ago
Order made was never filled properly, items displayed as in stock were not, only received half of what I ordered. Gave me a "voucher" to use in store. On opening the shoe rack - half of the components needed to construct it are missing and unable to be completed. Of everything I ordered, I had no trouble with only one item. I've ordered a fair bit of stuff online from different companies and they were the worst.
Review by Achi2 years ago
DO NOT BUY HERE. This website delivered a bed that was faulty and missing parts. I took photos of all the parts to showcase what was missing. I also took out product protection insurance, and still,l they are not giving a refund or taking the bed away, Temple and Webster are charlatans, grossly misleading and completely fraudulent. DO NOT BUY HERE. YOU WILL BE SORELY DISAPPOINTED.
Review by Yesiam2 years ago
Great products and great prices
Review by Ushr2 years ago
Received our 10 soft pad office chairs at our office within 5 days of placing order on the Temple Webster site. Very nice designs and team are all happy with their new chairs. Good service, furniture & value for money.
Review by Macbaydn Hadiwidjaja2 years ago
I had alot of issues with delivery. First, I attempted to re-direct the items and first customer service lady told me that it was all sorted. However, on the day of delivery, the delivery man still went to the old address. When I called and asked, they said it was not possible. So then I had arranged for someone to wait at the address for the delivery on an arranged date. On the supposedly arranged date of delivery, I called to track down the items. But they could not tell me when the delivery would be. They said they could not track it down at all, except that it has been checked out! They also said that it could be that day or possibly the next 2 days!! For the minimal savings, the inconvenience caused and the time off work to arrange things was not worthwhile.
Review by Jocelio Ringuette2 years ago
Poor quality product ( bedsides) and items on website that you can order and pay for but they are not available. I'm over it. Once the lamps are delivered ( ordered in October I will no longer purchase from Milan Direct.
Review by Veton2 years ago
Not delivered within advised time frame. No response se to requests for updates. Tracking facility did not work. Very disappointing
Review by QuikTap2 years ago
Item received in good order, was well packed and no damage. Arrived in shorter time than specified.
Review by Istvanne2 years ago
Lovely staff, Wonderful products and on time delivery
Review by Suradji2 years ago
Product delivered was exactly what I saw on-line. No disappointment whatsoever.
Review by Paquette2 years ago
Ordered 2 office chairs. They were easy to put together and are very comfortable and solid, not cheap. The chairs arrived quickly and there were no problems with the delivery.
Review by Sotos Boczar2 years ago
I have bought few things from MD, good quality, fast delivery. Recently got one item got bit issue, customer service team was very helpful , send replacement to me straightaway. Definitely will recommend to all my friends.
Review by JMatear2 years ago
Milan states they are the number one in online shopping.
It is a shame that when your product is delayed and or does not meet what the order states "7 days shipping" and two months later you have no product, that Milan has not got the decency of informing the customer.
With several correspondences and phone calls and no response, I have lost total faith in ever ordering with Milan again! not recommended.
Review by Amaru Derrow2 years ago
Bought a side table and noticed there was a minor chip. Customer were service were great in offering either a replacement, partial refund while keeping the product or gift card
Review by DMiller Badore2 years ago
Recently purchased 7 office chairs during click frenzy with free shipping on, after receiving tax invoice have been charged a $200 shipping fee (after apply promo code). Have tried 4 times to make contact with Milan Direct via email as you only get an answering machine each time you call no real person to talk to. My husband has tried also to make contact 3 times with no reply. "VERY" poor customer service. Wanted to purchase an occasional also but would not purchase any further items with no service.
Review by MissFlamingo Chekimoglou2 years ago
I ordered one bed, two bedsides and one chair about one month ago I have one bed that arrive ls before my email telling me it's on it's way so it was left on my door step for two nights as I was away with work. No idea where the bedsides are....no email stating a delay so still waiting I have an email telling me my chair will dispatch on the 18th ...
Review by Yoyoitshydro Januska2 years ago
What a really professional and great Company to deal with. Such a rarity these days. My delivery was free and arrived very fast. I will be buying more in 2017. Thank you.
Review by Marlboraux2 years ago
The bbq set I bought for a christmas present but when I received it.It was the best I have ever seen. So I ordered one for myself. Plus I have not seen one like this in the shops.
The quality is outstanding. I am so happy with the SET
Review by Masakiyo Derrow2 years ago
I recently purchased a leather office chair through Milan Direct, The process was simple, the chair was good value and stylish. Ordered online and delivered quickly.
If our considering a new chair Trust Milan Direct to take the hassle out of your next purchase
Review by Christeena2 years ago
The phone number is a message telling you to email them. I have received only a cut & pasted auto reply to my initial email, and no response since. I find this very concerning.
Review by Jmalabar2 years ago
All arrived in good order.
Review by Crispian Sjottest2 years ago
Good product, good price, fast delivery. No complaints
Review by Dfxb2 years ago
I will never shop with Milan Direct again. I gave them two chances with separate products and both times they misled me by stating the products were in stock and ready for dispatch when in fact they were sold out and I had to wait months. I'm in the process of lodging a complaint with the ACCC about their questionable conduct.