Received only partial order. Customer service is terrible. Went through Facebook - they had a promotion. Promotion was a scam.
Review by SRyan1 month ago
Received 2 products, the first one they notified my was possibly misformulated, a blonde and could be reddish and indeed it was. Second one sent 1 month later, was still reddish. I asked for refund, they said I had to pay to send back to them to get refund. STAY AWAY FROM THIS COMPANY,, DISGUSTING ORODUCT,
Review by Milczek Hutchionson3 months ago
Received my tat brow pens in a timely manner. Color was a little off (orange). They contacted me regarding a batch with funky coloring and offered a replacement for free. Who does that? An extraordinary business, that's who. Would recommend, as the other colors are exactly as described, and they have a great business ethic.
Review by Leftylilmum11 months ago
The blond is dark and almost red. Go s on thick like paint. Looks phony. Contacted them asking for refund, no response. I bought two because it was supposedly a better deal.
Review by Cun1 year ago
I noticed that the tatbrows.com website has disappeared. I am sure the
mythical Tara Reid customer support rep has also vanished.
Anyone who bought from these people and never received anything should file a claim sooner than later.
Review by Teakeisha Doblinger1 year ago
Received nothing. My order no longer shows up. No one has ever responded through email, phone and Instagram. Do not waste your money, it's a scam. I have waited 2 months and still nothing
Review by Earthmoving1 year ago
Ordered 12/12/18. On 12/13/18, received:
"Thank you for your purchase, we're getting your order ready to be shipped. We will notify you when it has been sent."
I never received a notification.
I sent 1st email on Jan. 20, 2019: "I have not received this order. Please check on it for me". Then, on Feb.8, sent another email: "I still have not received this order. Please check on this for me, or else credit my charge card". Then on May 26, I send another email: "I have NEVER, NEVER received this item. PLEASE CREDIT MY VISA ACCOUNT A.S.A.P.".
This time It bounced back saying:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* [email protected]
Reason: There was an error delivering your message to [email protected]
The server responded with "550" - "550-5.1.1 The email account that you tried to reach does not exist. Please try\r\n550-5.1.1 double-checking the recipient's email address for typos or\r\n550-5.1.1 unnecessary spaces. Learn more at\r\n550 5.1.1 https://support.google.com/mail/?p=NoSuchUser r129si3018065ywh.25 - gsmtp\r\n"
Review by Millars1 year ago
Ordered dec 11 th product never received and site is no longer up. They stopped answering emails Jan 1 st - total fraud
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