Paid for language program which was delivered. Tapag then back charged the vendor (Fluenz) who subsequently cancelled my license. Tapag has been completely unresponsive to any and all communication for the last three months. Phone calls go into a non functioning message machine. Emails are ignored. The vendor has been very helpful but they want the money for the program they delivered to Tapag.
Review by Jocchadd Bulla6 years ago
Product never shipped - credit card charged
Ordered an item over a month ago. Status on website indicates "processing". Have not received item. Have sent many emails and filled out on line form on the website about the status of order. Have not received any response. Also called several times. Phone just rang and rang - never answered. Another time, a message was received that if this call was for a camera, stop calling he is tired of receiving this call.
The order was for $169.95 Drop Cam Pro.
Review by Montia6 years ago
Did not ship the item they charged me for
I ordered the dropcam from their website.The card was charged. I was sent an email by Mellisa at [email protected] that the item could not be shipped to my address and to provide a US address. I live in a US territory. That was 7 days ago. They have not responded to any of my emails, and no phone number to call a service desk. I was had, lesson learned.
Review by Doungdao Pither6 years ago
Retailer is fraudulent and not legitimate
When you place an order on Tapag, they take your money then use stolen credit cards to place the order on dropcam.com and ship it from their warehouse directly. Often times the customer will notice in the tracking information that the package was returned to the sender. This is because Dropcam.com recalled the fraudulent package before it could be delivered, thus avoiding a loss. It's called a triangle scheme. Tapag.com is not a legitimate company.
Review by Billy Fraysier6 years ago
Did not ship the item they charged me for
I ordered the dropcam from their website.The card was charged. I was sent an email by Mellisa at info[email protected] that the item could not be shipped to my address and to provide a US address. I live in a US territory. That was 7 days ago. They have not responded to any of my emails, and no phone number to call a service desk. I was had, lesson learned.
Review by Tiannia6 years ago
No merchandise-unable to reach company by phone
My credit card was charged and the merchandise was not shipped, after one week I attempted to contact the company to find out when I would receive my order. I was unable to reach the company...One phone # was always busy and the other had a recording in Spanish (I think)
Review by Enviro6 years ago
Takes money but does not ship items
I ordered a webcam from Tapag 6, almost 7 days ago. My order has been 'processing' this whole time. My credit card has been charged already and I now want my money back. It was advertised to be shipped in 1-2 business days. I've called and emailed the company and so far, nothing. I am frustrated and don't have money to be giving to scammers. I want my money back ASAP.
Review by Mielle6 years ago
Did not receive product
i ordered an item from them and it was never sent to me nor did they return phone calls or email Even the phone number on website isn't legit I bought the item from them because it was the cheapest i had seen online......I'm not rich so it was a low blow financially .........something just not right!
Review by Supawinee7 years ago
Promises but doesnt deliver merchandize
The chat representative is the owner and manager, he also goes by a different name every time you start a chat. wasted a lot of my time and after placing order would not ship and cancel it without notice. The order is time sensitive and i counted on it. I ordered it again and it was cancelled again without notice! they only let me know that it was cancelled a few days later when I contacted them about shipping details because it was supposed to be 2 day shipping and I still did not receive order. Now need to call my credit card company and make sure they return the money.
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