I am a platinum member, paid for the privilege. The thing is, they give you a price of their 'sale' item, then stick it to you with ridiculous shipping fees. The margin on the items sold is more than made up for with the add-on fees (30%)! It's the old 'shipping and handling' sham by telling you it's for 'insurance' regardless of the weight of the item.
Review by Eslean4 months ago
My boyfriend paid over $100 for the Italian Murano Glass necklace and bracelet. It is strung on flimsy black yarn and the bracelet broke the first time I wore it. Also he gave me the Scienza Ruby Romance ring and it bent! I'm sorry he wasted his money.
Review by BakerDreamHomes5 months ago
Two years ago I purchased a Stauer Excursion dive watch. The price was reasonable (under $100) and I was looking for a replacement for a long lost Seiko Titanium (a $500 watch). I will say that I was more than surprised when I received it. The watch was attractive and substantial (stainless steel case and bracelet) with date function and water resistant to 20 ATM (didn't have the chance to test that depth!).
Best of all, it keeps the time well. Their website says that it has 2115 quartz movement and with a search of the internet it shows to be Japanese movement made by Miyota/Citizen.
Overall, a good watch for the price, Unfortunately, it was recently lost to the ocean, but given my luck with it, I ordered another one from their website at a now lower price.
Review by Urette9 months ago
On August 31, 2019 I placed an order with Stauer. The item cost $128.77 and was automatically deducted from my American Express. No problem as I received my order within 10 days. On September 13 I returned the item because I didn't care for it. I took a picture of my return label and kept the return receipt. 10 days after I returned the item I started checking my American Express for a credit. On October 7 I decided to call and ask why I had not been credited for my return. The first call I placed I was put on hold for 45 minutes. I hung up, called back and took the option of leaving my phone number so they could call me back. Well, no surprise, they never did call me back. I kept trying throughout the day and kept being put on hold. Finally, after putting my phone on speaker and waiting almost an hour my call was answered. I explained my situation -- gave the rep all the details --- order number, date of return, return reference number, etc. The rep said that yes they had received the return but they were behind in posting credits and that my credit would be posted in two days. What kind of answer is that? I think any dodo bird would know that they were hanging on to my money as long as possible (and I'm sure that of others) in their account. On the 11th -- three days later -- the credit was still not posted to my account so I called American Express and explained the situation. American Express reversed the charge until they hear from Stauer. I will never order from this company again.
Review by Prorensol2 years ago
i bought some jewelery from this company and in less than 6 to 8 months later the stone had started falling out and as u know, their stuff don,t come cheap. i contacted them was told that i could buy some sort of policy and then they would fix them. i live off of disability and can not afford to buy what ever it was. i bought a ring and a pair of earring and now i can.t wear it. i wanted to buy from them again but i,m scared too.
Review by Bintarto Pomana6 years ago
bought two wathces from Stauer. Both quit working soon. Took one to a Watch Repair shop. The repairman is a master craftsman who could not get the parts for repair because the watch is Chinese made. The web site looks great, but they sell a cheap product for several times more that it's worth. If you do decide to buy from Stauer, buy the insurance package with your watch. At least, if you do have to return it, at your own expense, they will replace the watch.
Review by Fauser10 years ago
I enjoy looking through this site. Have received their products once, with no problems. Many of their watches seem to be unique, with good prices for what you get. Yes, I get email from them after buying something, but this is true of all sites. I consider this a good and entertaining site.
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14101 Southcross Drive West