There was a little problem with PayPal but Kashan phoned me up got it sorted straight away will use again and would recommend to others glasses are spot on and it was a pleasure to deal with Kashan genuine man.
Review by Qihuang2 months ago
Very good customer service.
Review by Susmith3 months ago
So happy I found this place before going to the high street, it's great value for money, and very happy with my glasses so far :)
Review by Vehkis Oliyarchuk3 months ago
Great service! Cheaper than buying from the opticians, I was kept informed about my order and the frame arrived within a few days of placing my order.....very happy
Review by Hafidh3 months ago
selling products they dont actually have
Review by Tryphosa Dishri3 months ago
My experience with Specsathome was extremely good. I am deeply grateful to Kashan for effective communication, excellent service, finding a perfect solution to arising problems and his willingness to go the extra mile to keep clients satisfied and happy. Initially, the delivery of my frames was seriously delayed because a producer processed orders too slowly. However, after contacting Specsathome and asking to resolve the issue I was really impressed by high effectiveness of Kashan’s approach to dealing with my problem. Actually, I received my frames in two days after making a complaint. To compensate for several lost days, my parcel was upgraded and sent by Royal Mail Special Delivery. Although Specathome set really high quality standards for services rendered, they manage to achieve them. This company not only offers frames at unbeatable prices but also holds their clients in great esteem. When I need another pair of glasses, Specathome will be No. 1 on my list of opticians.
Review by Sumru4 months ago
Review by Davion Pecaro4 months ago
Good communication and excellent repair and delivery.
Review by XJose6 months ago
I decided to go for verifocals after finding out I needed glasses for both driving and reading. I heard a lot about verifocal users not adjusting and I didn’t want to spend hundreds of pounds only to find out it didn’t work for me.
Specs At Home, were great. Best advice I had about verifocals and saved at least £200.00 compared to the high st opticians.
They took time and care measuring and getting my prescription and frame fit.
I am very pleased with the verifocals with great range for both distance and reading and have now become completely comfortable with them. I don’t have to walk around with multiple Glasses and saved a lot. All round 5 star
Review by Younis Klait9 months ago
Great custom service, very affordable, and reliable delivery!
A few moments after I'd placed my order a member of the Specs at Home team reach out to me to confirm my prescription and provide an update on the time scale (given my frames had to come from Italy).
That being said I had the fames in a week at most.
No issue with the prescription or frames themselves either (as you'd hope).
All in all I would certainly recommend and use Specs at Home again.
Review by Lalinpat9 months ago
Kashan provides a great personal service. I was unsure about buying glasses online but Kashan made it easy. He was prompt in replying to queries, took the time understand my needs and answered all of my questions thoroughly. My glasses arrived on time and as described. I have no hesitation in recommending Specs at Home.
Review by Ndoch10 months ago
Even though I ordered a frame which seemed out of stock everywhere, this company came through and were a pleasure to work with every step of the way. Granted they took longer than usual, because of the backprder situation which was out of their hands (and a couple of other places simply said it wasn’t available). I’m glad I tried SpecsAtHome, and will definitely use them again.
Review by Saadallah Hutelmyer11 months ago
Great customer service, went above and beyond what was expected
Review by EleanorSissell Schwendemann1 year ago
Excellent- This was an extremely easy service provided by Kashan, starting with direct ordering on the website, to then receiving the product by signed for post- 5 days later.
Extremely well packaged for delivery!
Nice touch with the free biro pen too...
Would definitely recommend.
Review by Wildig1 year ago
A very efficient process. After ordering received a telephone call explaining there would be a 24 hour delay to get the exact glasses I wanted from the manufacturer. Glasses delivered when promised.
Review by Jred MkEleven1 year ago
Great Service! Kashan was great and replied to my questions immediately even though it was already evening. He was patient and nice and made sure my prescription was correct. The next morning I received a message the frames were in stock and a few days later I received my new glasses. The process was efficient, quick, and pleasant.
I saw the exact same frames in a high street shop for twice the price, so the prices are great as well.
I will recommend Specs at Home to all my friends.
Review by Asyr1 year ago
Very pleased with glasses. Super quick delivery. Will definitely use again. Many thanks.
Review by Fenix1 year ago
Excellent service from Kashan and very helpful, really quick delivery too. Thoroughly recommend Kashan to anyone, provides a service which most companies fail to do. I’ll be going back for sure.
Review by Khyaati1 year ago
Specs at home were amazing! Really amazing customer service with the perfect prices. The aftercare is also exceptional, would recommend to anyone.
Review by Veronique Kepney1 year ago
I can’t thank Kashan enough. I was visiting London on business and realised I’d left my glasses at home In Dorset. I found his mobile optical service on Google and gave him a call. Much to my surprise, he was able to visit the conference centre I was attending within the hour and soon had me sorted. He was able to provide me with a perfect pair of glasses. When I returned home, I sent SpecsatHome my old pair of glasses and had them re-glazed. Fantastic service and great value. A life-saver! Highly recommend.
Review by Batbold1 year ago
Excellent service. Specs arrived promptly and in perfect condition. Would have no hesitation using this company again.
Review by Dinnia1 year ago
My experience was sincerely one of the most pleasant buying my optical glasses with Specs At Home. I rarely write reviews but felt the need in this case which speaks for itself. The prescription was completed and received by myself in under a week which came packaged well and in perfect condition. Kashan gave a personal touch to his customer service making sure the prescription was correct and made sure i had received them. This was very welcome particularly as this is the first time I have bought online glasses.
Review by Blendy Krivonosov1 year ago
The owner is very attentive and makes sure your requirements are met. I had a little wait for them but I had asked for a graduated tint on my prescription sunglasses. I couldn't find another online company that offered that choice and I was very happy with the final result. Thank you for the work that went into my new sunglasses. I wouldn't hesitate in using the company again or recommending them to a friend.
Review by Shazzyfizzles1 year ago
Excellent product, excellent service and communication. A pleasure to deal with - thank you very much!
Review by Mrs Collins Cherkas1 year ago
Excellent service. So helpful & quick to respond to any questions. Delighted with product, will definitely use again & would recommend.