We had our fence replaced, and the project was done quick and on time. A few weeks latter we had some issues with bowing boards, no questions asked they came out and replaced them. Great customer service and I would recommend to anyone who needs to have a fence replaced.
Review by Vinewoods4 years ago
Let me first start by saying I love my fence/gate. However it was not without some friction. I ordered a fence with a gate to run down my breezeway from my back door to my garage. I was given an installation date and the day before this date I was called to have it rescheduled. When the 2nd installation date arrived (took a vacation day) I had to call that morning to see what time they would be out. Only to be told that they did not have my product and it had not yet even shipped from manufacturing. Had to explain to them that was putting me in a real big jam since I foster dogs and had just committed to taking 2 since I assumed I would have my fence up. After talking to Oscar he made arrangements to have a temporary fence up the next day. Since this was only temporary with no gate I had no access to my back door but was able to get my pups. My fence/gate arrived the next following week. On the day of installation I got an early morning call saying they were on the way. I was unable to stay home that day so my husband stayed. When I got home that evening the fence/gate was installed however it was the wrong fence! I had ordered the extended bottom since I did not want my puppies getting their collar hung on the spikes it was not. Even after all that I would like to say that Oscar the gentleman I was dealing with was great and very helpful with the situation. The young men that came out for the temporary and final fence installation were very professional and did a excellent job with the installation. And because of the outstanding job the extended bottom was not a real big issue after all. Because of the above I can't give a 5 star but I do love my fence/gate and wish I had gotten it a lot sooner.
Review by Preeya4 years ago
Had fence work done as a result of tornado damage. Scheduling was inaccurate and a communication problem within Southland about the availability of the finished product. Unable to get the same color brown that they did for me in the past so I have part of my fence one color and the other black. The gate now drags at the top with the two wings that it didn't before the repair. The quality of the materials and paint on the fence is excellent as before. The installation crew were cooperative and were trying to do a good job. It is difficult to work with the overall company and I am not sure that I would use them again or recommend them to others.
Review by Fatih Gatbonton4 years ago
Southland responded quickly to my project needs and Buck produced a detailed estimate that was right on target. The crew was professional and completed the project in five days. Excellent work! Southland responded quickly to my project which is very unusual in the metro Houston area. Great service. I would recommend them to anyone interested in a responsive, professional and cost effective contractor.
Review by Aldas4 years ago
You couldn't ask for a better fence company than Southland. We've used Southland for several large jobs and Mike and his crew are great. They show up when they say they are going to show up. The crews work very hard and the quality of work is great. Mike is a very reasonable and honest person to work with. If and when there is something wrong he is always right there to correct it. If you choose Southland, you won't be disappointed.
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2530 Spring Cypress Rd. #5A