cheap for a reason.
Delay sending you the claim form in the first place. International call centre who keep you on hold as "system goes down" each time you call. Only claimed for £305.00 despite being out of pocket for double this. Received £54.00. Only paid for one person despite both having Southdown insurance. Then 2 sets of deductions made. Why are these companies allowed to trade like this.
Update 2 October. Emailed duty manager. Phoned again, kept on hold again due to systems being down! Denied initial advice given to me. I urge you not to waste your money on these crooks. As for being part of AXA you should be ashamed too. Policy cancelled and taken with a reputable company. Onbusman contacted.
Review by Sheviki1 month ago
Great price easy to use
Review by Omeakio Bunglawala2 months ago
Excellent service easy understanding cheap travel insurance welldone
Review by Charonna2 months ago
Nice and easy on line form to fill out and great price, hope I don't need my holiday insurance ,but would not go without it.
Review by NealClayton Brofford2 months ago
I have taken SouthdownInsurance twice now.. It is so easy to go online fill out the questionnaire and get your insurance docs. I feel confident in the product I purchased and the price.
Review by Evonda2 months ago
Good Insurance at a very reasonable price
Review by Raliya Schmidlkofer2 months ago
Excellent travel insurance deal for an individual person, single trip.
Review by Kales2 months ago
Brilliant Customer Services Department, no over seas rubbish on the phone, quick, efficient and reliable service
Review by Samoss2 months ago
Took out last minute travel insurance for my husband’s weekend away. Found this service very fast and efficient.
Review by Bafford2 months ago
Quick and easy
Review by Phaophong2 months ago
Easy to arrange online & see options available. My sister recommended them.
Review by Nobleh2 months ago
When purchasing my policy I made a mistake on a Christian name for my wife (I put mine instead) but noticed this when receiving policy details by email. Rang Southdown Insurance and they changed it immediately and sent another confirming email with the correct details. All done in a very pleasant manner. Also, I found them very competitive.
Review by Omalicha2 months ago
We took out travel insurance with southdowns for our holiday to majorca We were delayed on our flight home by 14 hrs 17 mins due to the pilot taking ill We were taken off the plane & to a hotel for the night Our flight was rescheduled for the following day We were given letters from tui to give to our insurance companies when we got off the plane I spoke to several people from southdowns insurance and we're told by one of their collegues that we were covered & then we were told a few days later that we weren't I think it is disgusting that we arrived home over 14 hours after we were supposed to through no fault of our own to be told there was nothong they could do They havent a clue what they are doing & I would definatly not recommended Southdowns to anyone!!
Review by Subie Khodapasand2 months ago
Purchase , v competitive price
Review by Luckilyssa Popovych2 months ago
Very easy and simple to fill in the online application!
Review by Gandzi2 months ago
It was what I was looking for and a reasonable price.
Review by Hwilmo Kojaman3 months ago
I have used your service several times now and found the experience efficient and affordable.
The site is easy to navigate
Review by NikkiJune Lysaught3 months ago
First time I have used Southdownsinsurance for my travel requirements.Very pleased so far
Review by Eddible3 months ago
Very efficient service and excellent cover.
Review by Meshweida Derrow3 months ago
Quick and easy .. good rates
Review by Guilmot3 months ago
What is the point of asking for reviews upon purchase of a policy. The test will be of a claim is made. You should issue these after a claim is processed and not before. All you have done is give me a quote. I've done all the work! (pushing buttons) .........
Review by Junnette3 months ago
New policy to us so can't comment on much at this stage but seemed to be a good product for the price and policy was delivered very quickly