South African Hotels Reviews

I wish to highlight the extremely low standard of the accommodation and service at the Radisson Blu Le Vendome in Cape Town South Africa. Attached you will find photos of the condition of the room we stayed in.
I booked a double room through Agoda from the 26th December to the 28th December 2019 and requested a sea facing view which we were not given. Our room looked onto a parking garage across the road from the hotel
During our stay I tried to contact the hotel managers several times but they were never available and neither one made an effort to speak to me. I was given the names of the managers on duty during this period by the reception:
Roger Fortuin on duty in the evening
Jo-Ann Wagner on duty in the morning

The faults in our room included:
Mold on the tiles in the bathroom
Missing fixtures in the bathroom
Loose basin tap which had to be held down in order to turn the water on
Aircon unit falling out of the ceiling and leaking water dripping on the floor. We placed a bath towel on the wet carpet to contain the water.
Dirty and stained walls and ceilings
Rusted balcony rails which did not look safe – we were on the 2nd floor
Cockroaches in the coffee/tea area

Our stay was very disappointing and we will not be returning.

Good service!

Try to make a booking friday late @ Entabeni. No feedback saturday. Monday early (8:15) got an e-mail to confirm my booking, asking for deposit, which was promtly paid. At 10:15 got an email stating Entabeni was fully booked. Phoned, and Munthazi Munthali promised to get back to me, faling to do so by now(15:13) Seems he just want money and dont want to work!

The consultants were helpful. The Hotel and staff was good.
Even with my late booking confirmation, the consultant went out of his way to make sure that my booking was secured.
Thank you

This is the 2nd time we've used South African Hotels to book our Zimbali-holiday...and what a pleasure!!! The entire team is super friendly & helpful and their service is BAKGAT!!!!!!!

Efficient, fast and user friendly service

Since making my reservations, everything was professionally done. There was no need for me to track and trace my booking and to follow up due to lack of communication. I would receive emails stating the progress and if there was any uncertainty, a staff member would call me to clear out any uncertainty.
I stayed at the City Lodge, Umhlanga before and the staff was always friendly and I felt as if I was part of the family. Hence, when I decided on where I want to stay for my holiday in Durban, City Lodge, Umhlanga was the preferred choice. I will recommend City Lodge, Umhlanga to friends and family.

The rates were much higher than what we usually pay at City Lodges

i received a prompt friendly reply to my enquiry and a fuss -free booking procedure. What a pleasure! Just a click or two and my weekend is planned! most impressed!

The booking process was smooth and I received all the required information just in time. Great service , keep it up

This hotel is situated at a convenient allocation and is a real value for money really enjoyed stay at this venue
Regards
John

Great friendly service and very quick response

There should be one more option of paying at hotel which is available on other websites.

Everything is fabulous with prepare my reservation

A pleasure to know my booking was in good hands, will definitely make use of them in future.

This was the first time that I had used south-African-lodges.com. I found the service outstanding, with immediate and accurate replies to my e-mails with great prices. No request seemed too much trouble. I very seldom travel to South Africa, but will have no hesitation to use them agaim

I have not been in the hotels I have booked via the group. I will only give a constructive feedback once I check in on of the hotels booked by the group. Booking arrangements were easy.

The information was clear, the process was easy, the rates were lower than anywhere else. The completion was secure and safe. Why look anywhere else for hotels in South Africa?

Booked through SA Hotels as they offered a better deal than City Lodge direct

I will use them again in the future

I found South African Hotels to be very knowledgeable, helpful and prompt in there replies. the prices obtained were very competitive and i saved a lot money using this service.Even though i did mess them around a bit with dates and numbers of people they were helpful all the way through
i do and will recommend people use them in the future

Service was quick, easy and efficient.

So satified .... No waiting last minute decision to. Book in .. And this was made possible

We had a wonderful time at Ivory Tree Lodge and found the facilities, activities, food and staff as perfect as one could wish for. The service and attention we received was of exceptional high standard. One thing that also stood out was the fact that all the staff appeared to be so happy to work at the Lodge and seemed to be one big happy family.

Truly a very special experience for us!

I had had problems booking in the past, to the extent the MD asked me not to use the website again but to be in touch with him directly! I still did not have enough confidence yo make two separate bookings on one visit to the site so I separated mjy efforts by a day or two. That all went sxmoothly. I coulds not figure out why the one gave options of payment through an extraordinary document for the card (it had to be signed and sent back) and EFT whilst the next allowed one to fill in a form for the credit card. It all worked perfectly - my bank's sending a notification was not enough, we had to wait until the money was in the bank - talk about trust in the modern world, I bet they have been taken before. Five stars do not mean perfect, no-one is that and it is nonsense. I have found them excellent and recommend them to you when making a booking. At our age just be patient and read the instructions.

It is so convenient to use this service. I would highly recommend it to anyone wanting to book a holiday. Very good service and response time. I was impressed