We have bought a ton of stuff from Soltech over several years as we have 4 16 camera systems and are constantly upgrading or moving things around..
Even though we are in Hawaii packages always arrive on time.
Review by Cludts Satheesh6 months ago
I had a Samsung DVR that needed replaced.
I called Soltech for advice and promptly ordered the recommended replacement model. Great Deal, Free two day shipping and I was up and running again.
Review by Kannan Carvino7 months ago
TECHS ANSWERED QUESTIONS AND GOT MY SYSTEM BACK UP AND RUNNING QUICKLY, THANKS!!
Review by Emiya Derrow7 months ago
When I placed the order I was told the item would be at my house in two to three days. The item wasn't shipped out until 5 days later and I still have yet to receive it. I'm beyond frustrated especially since I paid so much for shipping.
Review by BGMarques7 months ago
Expert technical people! Told me what the problem was, sent me an email on what I needed to order and when I received the part it fixed the problem!
Review by Lidwien Gromowska7 months ago
The unit I ordered came quickly, was very easy to install and is running perfectly.
Review by Maialen8 months ago
Good service, fast ship, good price
Review by SloopJohnB Derrow8 months ago
We had to replace a replaced powered cord that was only 1 year old.
Review by Susonna Oluwatoyinbo9 months ago
Very good and fast service
Review by Lewington9 months ago
We had a Samsung camera dvr that went out and were given this website for a compatible replacement. Good customer service and fast delivery. Reasonable prices also. Would highly recommend.
Review by ChasMac9 months ago
Incompetent! We had to send our security DVR in three separate times to get it repaired. Every time I would get it back it didn't work. The last time they returned it they didn't send back all my connector cords. Then they kept sending the wrong cords. Finally ended up ordering it myself. They did reimburse me, but whole ordeal took 2 months.
Review by Lecy Agastra9 months ago
I have now purchased 3 security systems from this company Every time the transaction went smoothly . Customer service answered my questions and the ordering online was not a problem at all. Nice fast shipping .
Review by Beaulieu9 months ago
Great customer service and on time delivery !!!
Review by Rzk McKandie9 months ago
I had a slight issue with the Shipping but Soltech Security corrected the issue with no problem. The item was processed quickly and arrived in excellent condition.
Review by Pirthi Mantolino9 months ago
Service was perfect, just odd this is second time replacing this cord in a year...QC issues?
Review by Ozztrich10 months ago
I've already owned 2 previous Samsung security systems and have plenty of cameras. Ordered the 16 port DVR and it works great. Clear picture, updated version. Love it, will do it again.
Review by Bengolo Ejaria10 months ago
The first camera didn't work. The present one seems to work perfectly.
Review by Coto10 months ago
very vrey bad quilty and very bad customer services
Review by Hou10 months ago
They sent me the adapter I needed quickly. No problems.
Review by Jernecia11 months ago
Reasonable priced. Fast delivery.
Review by Ardy11 months ago
Very fast delivery
Review by Mr McKeen Volozhinets1 year ago
Service was good. Product is terrible; does not sufficiently work. Emailed customer service and never received response.
Review by Emiliia1 year ago
Had four cameras ship to me they would not work with my Samsung security system after lots of phone calls to Wisenet and Soltech I ship all of them back and got refund.
Review by ETYoda DelGato1 year ago
Easy and organized website. Shipping fast and carefully packing their items. The price is really good compare to other online retailers. A gift came with our order was a plus. Thanks and will definitely consider them for future purchases
Review by Innkeeper1 year ago
Honestly, I bought a Samsung monitor from them through Amazon. It worked for 5 months then the charging port got loose on the monitor. I tried contacting Samsung, Wisenet and Hanwha and they said that Amazon is not an authorized reseller of this product. Soltech should know and most likely knows this because I see that the serial number looks modified on the camera and is not under warranty anymore even though I bought it 5 months ago. Probably a secondhand company selling secondhand items.
Do not buy from this company, buy DIRECT!!!