Absolutely horrendous experience. Rented a top of the range Mercedes C43 AMG. Payed well over the odds expecting to receive a fully safe and working car. Although the customer service was brilliant with the staff speaking English and regularly keeping in touch to make sure I was happy, I took the car from them and was generally happy. After driving the car just close to 300 KM, we noticed the tyres were not in good condition. Took it to the local tyre shop and we were informed that the car is not safe to drive and is of risk to all passengers. I was absolutely shocked to see the front two tyres were deeply cut on the inner side of the tyre. The mechanic explained this could not have been my fault at all and was the company’s job to ensure all tyres were in good condition. I returned the car way before my rental expiry date and now they have launched an investigation into what caused the faults. Strongly advise you not to rent with this company as the lives of 4 people could have been lost just for the sake of a little bit of profit. Totally unprofessional and frightening from Solo. Will consider taking legal action if an appropriate solution is not found
Review by Laquinna1 month ago
The car was in good condition.
The transfer between SOLO and us was efficient, informal, personal and still professional.
Prices are competitive and financial transactions were accomplished as agreed, i.e. deposit, etc.
Review by Welshki1 month ago
Great service. Delivered/pickup at the hotel. Car was impeccable.
Review by Notalex1 month ago
Lots of car options and great service!
Review by Oulise Patti1 month ago
All went well with the car. Thank you for providing us with an upgrade after the initial reservation got accidentally dropped.
Review by Shaimran1 month ago
Great Service & Low Rates!
Review by Maderitz GElu1 month ago
The rental agreement said meet & greet and return at Gibraltar airport. However, we were told on arrival that we would need to cross the border to meet at Burger King in Spain. That was neither arranged nor agreed. The same happened with the drop-off. We stood our ground according to the rental agreement. Staff who did the delivery and the drop-off were pleasant, but we should never be required to debated on following the terms on the rental agreement.
Review by Adis2 months ago
Review by Simioid2 months ago
Good car, friendly service but very large deposit despite a no risk insurance policy
Review by Ricarro2 months ago
Car was great, the guys dropping and collecting were on time and very nice.
The thing that let it down was the confusion with money, our on line confirmation was less money than what was being billed when receiving the car.
Review by Jim Stephens Judell2 months ago
Used Solo twice this year, happy on both occasions.
Review by NeilloPadan McSperitt2 months ago
During my stay in Puerto Banus we decided we wanted to explore on our own terms luckily the hotel had an online pad for renting a car
Their system was so easy to use and easy to book
Car was delivered at the right time and collected from the hotel
Used the car for a few days and had no issues
The guy, Felipe, was very professional and explained everything before he handed over the keys
Would highly recommend Solorental
Review by IJsbrandt2 months ago
Very accommodating, good cars and great service.
Review by Stubacca2 months ago
Very easy and professional service
Review by Minkailou2 months ago
Why I have to pay another insurance with you since I already paid for the agency
Review by MarcisV Gridin2 months ago
Great service all the way through.
Review by Individualised2 months ago
Rented a Mini- so fun.
Staff was very helpful.
Review by APerez Devesh2 months ago
very good rental July 2019, van Mercedes. clean and of high quality. the service is impeccable and very honest company. very competitive price. I recommend this company. Olivier
Review by Binni2 months ago
Great service thank you, would use again!
Review by Lizmar2 months ago
Review by Arendt2 months ago
Good & properly managed car rental. Exellent car provided
Review by LouisianaHeat2 months ago
Quick, easy and simple. The first rental company where the total price I paid was what was originally advertised, with no hidden or extra charges. The car was good etc. but for being transparent on the price, I'd highly recommend. Also all the staff were friendly and to the point.
Review by Lamarah2 months ago
After reading lots of horror stories about car rental companies in Malaga, I was very grateful for a good experience with Solo.
The car (Opal Zafira) was in good condition as advertised, and the service was friendly, efficient and honest.
When I returned the car, I was a bit worried when there was nobody there to meet me but it all worked out fine (spoke to someone on the phone who gave me instructions as to what to do).