Everything was as expected and as described during the booking. Fx. Pictures of the rooms of hotel are real..! Thanks for easy booking and your nice website.
Review by Bafford6 months ago
I booked a really cheap vacation which was nice. When I got to the hotel, they had issues with wi-fi and I was there to study, so it was quite a serious problem for me. I contacted sunfaktor and they helped me get a refund from the hotel so I could book another one with wi-fi. The customer service was great, fast replies.
Review by Sandia Sanghar9 months ago
All worked quite well at the end, only the ordering process is difficult as the description of the options is very brief and simplistic to the point that it is not clear what one is choosing and getting. For example, room options where high floor, studio, and just room, no indication of how many floors are there, what's the difference between studio and regular room. There was an option for (an expensive) car rental (with overly complicated terms as debit cards like visa dankort not accepted, return car with the same fuel level) but no indication of whether the company offers transport from airport to hotel and back, which was very strange. We had to Google a lot but in wane. Their terms and conditions are even more vague as they define "travel package" as a combination two possible services, e.g. transportation and housing, but they never define what transportation means. After we ordered without car rental we got a link to a website with many car rental companies, but they all had stupid disclaimer "we accept debit and credit cards, but not debit" (yep, contradiction in one sentence!), so this was a no go. When we arrived we found that the hotel consisted of many 2-floor buildings, the top one had a balcony with sunny sea view and the lower apartment's balcony was facing the inner "pedestrian" street in the shaddow – very nice. TFS airport is literally crowded with car renting companies (just look at the map!), including ones with plain and simple terms, cheap no-questions insurance, get-full-return-full terms, no no-debit-card bs – so we went with them, booking in advance on their page helped saving time, one can even rent a car while waiting for language to arrive. Basically one has to do a bit of research and arrange some pieces on your own.
Review by Nayar Honnalli11 months ago
The trip was very nice, we had no problems with the reservations or the flights. It was a bit hard to find out what exact type of room we had, because we couldn't find the exact name on the site of the hotel, and I wasn't sure if we had carry-on luggage included. I am a bit wondering if it would have been cheaper to book everything myself separately.
Review by Katness Derrow1 year ago
Very nice and cheap flights
Review by IGenealogy1 year ago
Super service og billige billetter
Review by Laniesha Hamady2 years ago
Criptic messages and the customer service (joking????) beyond believe
Received an SMS refering to an email with an itinerary change that I never received. Contacted the customer service to clarify the matter. This is the message I got....
"..... If you do not speak Danish, why do you book at our website? We do not offer English booking services. The SMS is a reminder for a schedule change we sent you earlier that you did not reply to, probably because you do not understand what it is about? Click on the link toaccess your updated travel document...."
As such recommend that you use any other provider.... there are plenty of others out there and in case there are changes highly likely you will be informed in a clear and friendly manner.....
Review by Karenanne2 years ago
Make sure you have a debit card avaliable. The Car rental company will force you to bay extra ensurrence before you are allowed to pay with ex. Visa.(after I payed approx. 200 euro extra it was possible to use my visa card???)
We where told to leave the car with 65% fuel in the tank on return (how do you messure that in a Fiat 500??) Im thinking a nother way to earn money..
(A person who rent a car will have to fill in more fuel than needed to be sure that there is no extra bill from CENTAURO.) Why dont they just "say" full tank recieve and return? as all the other rental companys)
The Hotel was nice and very clean.
We had a early flight and need to leave before early breakfeast was possible, when I at 22:00 asked for 2 banans for my pregnant wife instead the allready payed breakfeast next day, they said sorry we cant supply with that.
Crap car rental.
Bad last expirence before leaving hotel.
Review by Elvir Manswell2 years ago
Fint fra start til slut. Alt var som beskrevet. Fint hotel til prisen.
Review by Warmitage Mourazos2 years ago
Super fed service
Review by Fguin2 years ago
We bought only our flight from Solfaktor, because we found better options for the hotel with lower price on Sistaminuten.se
Review by BryanJakes Atavwigho2 years ago
Had some issues but they dealt with ir
Review by Knebworth3 years ago
I have a question, is that correct that we do all the procedures until payment and haven't been asked to put the passport infos?
Review by Xeoni Idées3 years ago
God information, god pris!
Review by Ayed3 years ago
No supprieses, as agreed.
Thanks, I'll be back.
Review by MPJones3 years ago
the pictures always are different from reallity. and thats realy sad.
Review by Gallivan3 years ago
Very beautiful rooms with everything necessary. We forgot our adaptors to the Maltese plug and we were provided 2 free adaptors during our stay. That was very nice. Room service is twice a day, which is a bit too much, but it was nice to have new coffee/milk for the afternoon. There is a small beach, where people from the hotel can swim, which is very handy. The internet works well in almost all places in the hotel, even in the swimming pool and beach. There is also a pokestop and a pokegym for children and adults to play from time to time. We were charged for 2 tonic waters we did not order, but the problem was solved nicely after our check-out.
Review by Tossi Espaldon3 years ago
Solfaktor gives what they promises.
Review by Biostarr3 years ago
Nothing specific to report: found an offer via Momondo, redirected to solfaktor, ordered the ticket, flew out and home without problems
Review by Ellaraewoods3 years ago
good, good, good
Review by Ayantika3 years ago
Highly recommended, we will go there again. Good value for money, high standard of the villa!
Review by Caliandstripy5 years ago
We ordered our Vacation in week 42 at Rhodes via Solfaktor.dk. When we had bought the trip, we immediately received all the needed information, and different vouchers for Hotel, Transfer and Flight. A man was waiting for us at the airport and took us directly to our hotel. We didn't have any problems at all - everything was well-planned and perfect for our nice and relaxing holiday at Rhodes.
Review by Kalanda6 years ago
Story goes like this:
It's been 5 days since my booking has been cancelled and no refund. The amount is pending in a parallel universe to which neither solfaktor.dk or my bank has access to.
I DEMAND my money back!
I advise you kindly to think twice before choosing them!
SOLFAKTOR is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about solfaktor.dk.