If your computer malfunctions or OS has to be reinstalled 90 days after the purchase of software from them they will not replace the software. STAY CLEAR. YOU WILL LOSE YOUR MONEY with them. BUY software on USB or DVDs.
Their policy is software must be uninstalled. Well, if computer is frozen, that's impossible. Bad business
Review by Rusipan4 weeks ago
Kim was very helpful and knew what had to be done. I am thankful for the help. Good job softwarekeep team
Review by Yusri Herpen1 month ago
Very professional with communications and explaining what had happened, and what he could do to correct it. worked for over an hour and when complete, made sure that I was satisfied with the end result..
Very pleased, job well done, thanks for all the effort!
Review by TheLifeOfSamad1 month ago
My second Software in a week, 1 for Mac and the other for Windows. Very helpful people. Installed without any issues. Great Discount promo for my Windows but did not get any for Mac. Overall Hats off.
Review by NatFam2 months ago
Leo Tim were there for every question. understood how I was suppose to respond. great job.
Review by Overdis Derrow2 months ago
I like the help I received installing the software because instillation was quick and easy,
Review by Blossum Karba2 months ago
I needed help with downloading software and Edward A. was very helpful and efficient.
Review by Spadge2 months ago
Service is excellant!
Review by Jolita2 months ago
I was able to chat with Sam for two different purchase.
Perhaps the best customer service representative that I've ever had the pleasure to deal with.
Than you Sam !!!
Review by Dwoodrum Derrow2 months ago
excellent, professional service. Very professional. Many thanks to Edward
Review by Grimn2 months ago
Bought a product and had a difficulty due to security. The tean handled my situation professionally and I can say I never experience service so prompt like at Sk
Review by FloridaGirl2 months ago
It was simple and smooth transaction and Joe was professional and assisted me with the download.
Review by Chalke Karakhanyan2 months ago
I was in problem and she saved my day!
She is my hero!!
And I loved to work with her!!
Review by DaveDalek2 months ago
edward got right to the problem in short time
Review by TheSneakyfiend3 months ago
Excellent job, very efficient!
Review by Paintforme Attebi3 months ago
Allan was great. Got me going right away
Review by Sagun Wakehan3 months ago
-This person was awesome and helpful. I was utterly furious about the service and company. She was able to salvage the relationship. She listened to my concerns and addressed them tentatively. I appreciate customer service like that. Thank you very much. I can now begin working!!!
Review by Nivki Daruvala3 months ago
I had and issue with the install and activation with my Microsoft Office purchase. Allan was able to quickly help with resolving the issue. He was polite and got the problem fixed fast even at a late hour.
Review by Saffi3 months ago
Great purchase and help with install!!
Review by Awsome3 months ago
Big help with download, stayed through to end of process.
Review by Wister Derrow3 months ago
Arnie helped me activate the activation screen in order to enter my product key and within 5 minutes had my problem solved. Excellent service.
Review by KKeating Sisangia3 months ago
Love the ease of solving problems. I have bought Windows 7, and 10 for many of our computers. Sometimes they get stolen, broken, or they crash. It is so much easier to reload the software on the road, then have to resource the recovery disks. Wee just give our order number on the text chat and they magically send you the proper product key.
Review by Urvietlova3 months ago
Tim Leo was really helpful and patient with me. He helped with all my questions.
Review by Shantres3 months ago
I was so lost and Arnie helped me and I am so grateful! He knew exactly what had to be done and did for me. I am one very happy cutstomer!