Well, this is a bummer. It seems that whenever you see MS software for a fair, reasonable price you need to be careful. Or prepare to get reamed out by MS with their gouge prices. I got Office 13 for 20% of the MS price and it worked for 2 years, but when I re-installed Windows I could not get a working key. I'm looking for another site with good prices.
Review by Madura1 year ago
Me too....man we've all been had
Review by Yiv Lehmler1 year ago
They are phantom company need to report them to police...
Review by Leeannd Ragazzo1 year ago
Scam from what I can see. Reason? You purchase the software and enter the license key and told 'This key isn't valid in your country' now going to dispute with credit card company and raise a chargeback.
Review by Dolphinboy Nasal1 year ago
My product key also blocked after less than 2 years of purchasing MS Office with Software Empire. Now their website doesn't exist, phone number doesnt work, email bounces back to me. Have we all been conned?
Review by Cherrye1 year ago
Similar to other reviews. Purchased Microsoft Office Professional but wasn't sent an activation key. Unable to speak to anyone. Inbox is not monitored.
Review by Piyagarn1 year ago
Scam if your reading this dont simple as
Review by Songsak Stoten1 year ago
Tried to the validate the product key for MS Office 2016 and was unable to do so. We contacted Microsoft and was told it was an Academic version, OEM, and was not valid to be used in the UK!
The description of the product is a mis-representation of what was supplied. I only scored the company 1 star because zero stars was not possible
Review by Tattari1 year ago
As all below - Software keys sent promptly but when come to use to validate software they have already been used. Mail box not attended and calling and trying to use chat function = pointless.
*****Do not use*****
Review by PaNDaTV2 years ago
As other reviewers have stated the activation code supplied did not work. However, the telephone activation worked without a problem (other than being very tedious and giving two group F code blocks and no group B!).
Review by Cyber2 years ago
Bought office 2016 today for a low price a third of microsoft price like others it didnt work straight away read reviews though damn been scammed. But before getting mad at myself i tried the phone activation a bit of a long winded and a pain to get through but it worked ive got office for 35 instead of 115
Review by Jln2 years ago
My experience is identical to everyone else's on this page.
Bought the Office 2010, downloaded it and the key didn't work.
Can't get hold of them via any contact method.
Very grateful that I made the purchase on my American Express card because they refunded me the money despite the fact that they are unlikely to recover it from Software Empire.
Huge credit to American Express for that.
Review by Chinto2 years ago
Complete thieves. I have reported them to ActionFraud, the UK’s national fraud and cyber crime reporting centre for theft.
Review by Ahnaf2 years ago
This company is a complete rip off, the software they sell comes with activation codes that do not work.
I spent ages on the phone to Microsoft who told me they are not authorised by them. They are just running a complete scam god knows why they haven't been closed down.
Avoid like the plague.
Review by Spakauskas2 years ago
I bought ( before reading the reviews) on 9th October 2017, Microsoft office professional for £29.99 which was an attractive price. They gave me an order number (fake) and a Licence Key ( 25 characters). This key is not accepted. Microsoft says this key is not on their database ! No reply to Chats. It is impossible to activate. keep saying enter the previous email and previous password ....??? Looks like a fraudulent empire. Keep away. Lost £30/-
Review by Elhessar2 years ago
I wish I had seen these review before I bought Office 2016 via this company! Worked until today when MS said they had blocked the key as they couldn't ascertain whether it was genuine or NOT! However tried searching for Software Empire and the site no longer exists even via the link on this page! THIS IS A SCAM COMPANY - YOU HAVE BEEN WARNED!!!!!
Review by Stuomart2 years ago
Basically read the other reviews and avoid! Wasted 2 hrs of my day getting MS Office 2013 to work, much of it spent on the phone to MS support who confirmed the license I had been sent was an MSDN one (for developers) and they could not make it work. They said I had to go back to Software Empire for the right one. They also said they get a lot of calls about keys issued by this company which makes me wonder if they are an official partner firm as they claim.
To be fair to Software Empire, I got their chat support straight away and they sent a new code immediately and talked me through the install. They get you to use the telephone activation which strangely MS says is no longer supported for this product. I am wondering now if they have found a loophole that gets round the maximum installs that are allowed for a given key.
So it works, for now, but I had better things to do with my afternoon than sort this mess out, wiped out the small saving several times over.
Moral of the story is spend the few quid extra and buy direct off Microsoft!
Review by Moralie Derrow2 years ago
Software doesn't work! con company!!
Review by Javana2 years ago
like other reviews i purchased the licence key then all of a sudden it kept asking to the software key and now microsoft office no longer works.
Review by Yuenyan2 years ago
I bought Windows with softwareempire.com. They gave me a license. key. It disappeared, but when the next time I restart the computer, windows will start asking for a license. again. I lost $ 49 and still do not have Windows. I tried to contact these guys for help, but they ignored me. They must be brought to justice, they are thieves!
Review by Nomalz Stanczyk2 years ago
Clearly a scam. Bought product from them £32.00. Licence key was invalid. Rang Microsoft themselves as instructed to do so on Voicemail. Microsoft unable to activate licence key as it's already been used. Have rung numerous times (no answer) email hundreds of time (no reply) DO NOT touch them with a barge pole. Shame for a child to be scammed in the middle of her A levels isn't it???
Review by Danille2 years ago
I ordered Office 2013 from Software Empire. Downloaded but no activation code. Tried the Chat Helpline and left three messages. Received no reply. Tried phoning: one number unobtainable the other, left several messages over three days with no response. Also tried emailing but it seems emails are not monitored. After reading many negative reviews, decided to phone card company and get money returned, uninstalled Office 10 and informed Software Empire of this. Suddenly, this evening, I have been sent an activation code under a totally different order number from my order, which I have no intention of even trying to use. This is after four days of constantly trying to contact them. At best they are totally inefficient, at worst they are fraudulently trading.
Review by Jumz2 years ago
scam. no reply from emails or phone calls. took money for fake keys
Review by Zishu2 years ago
Bought office 2013 from them today, licence key invalid. Smelt a rat so did some checking and was horrified. Disputed payment immediately with card issuer and spoke with Microsoft who confirmed key was counterfeit. Hopefully they are going to shut them down.
DO NOT USE THIS COMPANY THEY ARE FRAUDS AND WILL RIP YOU OFF. WOULD HAVE GIVEN ZERO STARS IF I COULD
Review by Customereldon2 years ago
omg software empire is the WORST, i purchased office 2016 which worked for a few days then was locked saying the code does not work in my region. anyway, please dont despair just because this rubbish company has had you, i called microsoft office support and did an online chat and the guy spent over half an hour sorting this out for me and now its done. please give microsoft a call or a message/instant chat and they will help you.
other than this, if you havent given this shoddy outfit your money then PLEASE go elsewhere, they are abysmal